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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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Lithia Honda of Medford rating

My experience at Lithia Honda in Medford was excellent. No high pressure salesman stuff whatsoever. They took time to know my situation to find the best car for my needs. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What title?

We received more than excellent service, fast. friendly and very professional. Thank you.(in regard to our oil change) In reading further down, I see you are asking about our purchase, that is a whole different story, no we were very dissatisfied with the sale of our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gwen, We apologize that you had a less than satisfactory experience with purchasing your vehicle. Please contact us at your earliest connivence to discuss your experience. Sincerely, Travis Hawes, General Manager

Lube, tire rotation.

Can be done on line. Done on time . Shuttle available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Did what they said

They said that they would honor other service agencies' coupons, and they did. That meant I could have the people who already knew me and my car do the new tire installation. They were courteous as usual, and did a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased a Honda Civic EX-L Navi

Tony was awesome from beginning to end. No pressure AT ALL, just answered questions and brought us a total of 6 waters over the two days. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

Came in for oil change and tire rotation. Was told about air bag recall, and was given a free car wash. Great job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Happy Customer

I had my car serviced on a day that was very busy for the Service Department. The service team was very professional and did not act rushed. They focused on each customer and their needs and I was very happy to wait and read until my car was finished being serviced, They even washed my car. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love my Honda Fit!

The salesman i worked with was extremely informative and positive. He did everything he could to provide me with a positive experience and a great car for a very good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Express Lube Personel

I was part of a long line of cars waiting for a oil change. Manger got involved and expedited service for everyone and cut our wait time in half. Asked about the lifetime oil change and had three employees participate in explaining the program to my wife and I which was beneficial and a help to us. It's nice to experience quality customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We will Be back!

We had the best experience here buying out new Accord. Our salesperson was Kevin and he is absolutely fantastic. From the beginning, we told him we were searching for a specific Accord. He was great at finding what we wanted and not pushing us in another direction. We went home to think about the purchase before actually buying. He have us his card and said to call anytime. He meant it, because he politely answered questions we called him with even though it was his day off! Thanks Kevin! The entire process here was easy and everyone is very respectful of your time. We will be back when we are ready for our next vehicle! Thanks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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