Lithia Honda in Medford

I have asked several times for the name to be changed this is not rebecca pyle's car It belongs to Keith and Michelle Pyle Rebecca is our daughter I'm not sure why it keeps coming up with her name. Please change your records. I am really tired of asking for this to be done.

Its always a good experience when visiting Honda I like how the guys remember me and check in to see how Im doing along with my family.

Service staff were prompt, courteous, and the wait time was as indicated and pleasant in their waiting area. Scheduling was easy on their service site online, and I was back to having my car in use quickly.

Went in to get my air filter change and a car wash! Everything was great. Tony was a pleasant to work with.

The service was wonderful. My daughter was in an accident and needed to use my Insight while her car was being fixed. It was an unexpected request, and I wanted Lithia Honda to inspect the car to make sure everything was okay for my daughter's drive home to California. I drove in, expecting to have to make an appointment for the inspection. Instead, Jayson said they would take care of it immediately. Within two minutes the car had been driven into the service bay. When the inspection showed that the oil just about needed changing, I asked Jayson to go ahead and have it done, and it was taken care of (again) immediately. I had received excellent service from Lithia Honda when I bought my CRV, and I was very pleased to see that that excellence extends to the service department as well. Thank you!

The guys on the service team are always helpful and courteous! Appreciate them always being honest and letting me know what I need, have already done and what the next service appointment may require. The service desk lady is always pleasant as well!

Got my car serviced in a timely and even got the car washed

Excellent service-enthusiastic, very efficient and a very reasonable waiting period.

I went in to get a specific model but was unable. The salesman, Billy, suggested a Fit which I never considered. The whole process was professional. I didn't feel pressured like at other dealers. They were able to get me in a new car, with financing I didn't think I'd get. I'm happy with my new Honda Fit and would gladly recommend Billy, and lithia, to friends looking to buy a car.

Had a weird smell from the AC and they fixed it so it doesnt smell at all! Thank you