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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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Lithia Honda oil change.

Fast and friendly service every time. Always a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New car purchase.

Mark did a great job explaining the car and the buying process. Marci made the paperwork understandable and went thru it in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car Repair

All was great! Jayson is an awesome representative for Lithia! He always goes above and beyond. I only marked down the Quality of repair because there was a plastic cover that was removed to access the antennae that was not put back in and I found it on the floor of my cargo area. Other than that, the timing was great, service was great, and I'm happy to have a non-floppy antennae.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Honda Civic Hatchback Sport Touring

Had a great and simple car buying experience. Thank you to Matt Crocker, my sales associate! He gave me a tutorial on the car and answered all my questions before I drove it off the lot, as well as a follow up text a few days later so see if everything was going well with the new car. Sincerely, Lynn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

Always satisfied with my experience wuth this dealer. I've purchased my last 2 vehicles from Lithia Honda and have had them serviced here as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent experience

It was all so easy and every step of the way was well explained and everyone was so helpful and so friendly! Honda made it easy and made the first experience getting a car a good one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Service Dept.

I love the service department. They are always very kind and respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

I went in for an oil change. It took longer than anticipated but they were helping some folks whose brake line broke in their old Dodge pickup.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Terri, Sorry it has taken so long for me to get back to you. We take pride in making sure every customer receives a great experience. It looks as though we could have done a better job for you. Please contact me directly if there is a way we could help you further. Steve Ferris Service Manager Lithia Honda of Medford 541-770-3765

Buying used to leasing

I had originally come in with the intention of buying a used car off the lot and I had already been to several so I was getting quite annoyed, but I happened to talk to the salesperson Billy Day and he was exceptional. He informed of a special they were running for leasing and explained the process to me and really helped me decide to go for leasing instead of buying. Also the experience was relatively quick and not too much hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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josh sparks.

josh was the most helpful and honest in accessing and giving recommendations.... noted leak that had been repaired a year ago and had it repair promptly and without charge.... thank you....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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