Reviews
Superb Sales Person & Dealership!
I live in San Francisco & flew up to Medford, Oregon to purchase a used Honda Accord. Brian Smith was my salesperson & he gave above average service. The car was BETTER than described & the entire transaction was handled professionally & smoothly. If you're looking for a dealership that cares about honesty & integrity then I highly recommend Lithia Honda & sales rep Brian Smith. It's a best in class dealership! PS: I drove the car home, (400 mile trip) and received a text from Brian wishing me well. This is the kind of service you don't find much anymore.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Goodbye Civic, Great Buy Odyssey!
I went in for an oil change and came home with a new car. This is my second Odyssey so it was an easy sell but Mark T. made the process seamless and I didn't feel pressured or detained. I love my new rig and appreciated having a kind and experienced salesman working with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great!!
Always, always a good place to go!! The service fellows remember me by name(good or bad?)and I feel like they really care about me and my pilot!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No pressure,very nice experience.
Wasn't able to get payments as low as I wanted but price was reasonable with kbb My first time with Lithia honda,looked online for this suv,reply was prompt
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
Josh Saltmarsh, our service rep is the best. Professional, courteous, reliable. They always do a great job on our two Hondas. We can strongly recommend Josh and Lithia Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
oil and tire rotate Honda Accord sport special edition 2017
Great service with no problems or issues and no extra stuff to charge for. Go there for great expert, timely service. Everything went smoothly. Full synthetic oil.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous
When it is time for me to have my Honda serviced, I always go to Josh. He greets me with a smile and asks what my car needs done today. He has always been forthright with me, this is one of many qualities I admire in him. L. Fox
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always helpful and courteous. Lets you know of any problems.
The staff is always there to help you. They are friendly and courteous. I would recommend Lithia Honda to friends for sure! I can not believe the staff from sales, financing and loan approval..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Detailed and understanding
I bought my vehicle at Lithia Honda and when I brought my car back for an oil change, I was able to relax, watch t.v, and have a donut while they worked on my Honda. The change took 50 minutes which is nice because I know they are actually taking their time; furthermore, my representative that day, Jared, let me know about minor fixes that needed to be done but I didn't feel pressured or confused (a norm for auto shops) when talking about the repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon is Amazing!
I can’t imaging a better Sales Experience that what we had at Medford Honda. BRANDON was very nice. Although his haircut was pretty awful ;-)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
