Reviews
Not your typical car salesmen! Excellent service
Excellent service and a superior product. Loved the way the salesman went above and beyond to make sure he was being fully honest about the product. Pointing out differences between models, so I was clear on what I was buying. He even came in on his day off to sell me the car. Finance officer was not too pushy and sales manager was reasonable. Overall great team and the most pleasant experience I have had purchasing a car. Great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
courteous, efficient, and on time.
No appointment walk in service; we were immediately met by a service representative who took time to explain to us the various service requirements. Our service was completed timely and the representative again took time to walk us over to the payment window. Very smooth and courteous service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service
Always get great service everyone is nice. I go in every 3 months to get my oil changed and everyone remembers me. Would recommend to everyone
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
My experience at Lithia Service was excellent. They were very busy when I was there and still provided prompt, friendly service. Tony was very knowledgeable, kind and helpful. They also provide a nice clean waiting area. Thank you everyone for your excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2018 Honda Civic
Billy Day was honest upfront not pushy extremely patient! He explained everything in detail & made our purchase easy !! He’s definitely a ( 10 ) customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
Jayson and the cashier were very friendly and courteous. I like the that there is plenty of waiting area and that some of the areas are quiet so that I could read.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, competent staff
My automobile purchase went smoothly from the test drive, to sale, to pickup of the car. The price was as indicated on the Trucar web site. Everyone I dealt with was professional and courteous and they all were knowledgeable about the car and were able to answer all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
Having to travel five hours round trip to get service it's imperative that everything that can be done, be done when I go there. I received excellent service from Gerad, who made sure that all my concerns were met and he checked for any recalls or bulletins. I was very satisfied with there service and the time it took to get everything done. Highly recommend them for sales and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Everyone was nice and answered my questions. They checked my warranty and found items that were covered, which reduced my overall cost. I appreciated that. I only wish they offered a vacuum and/or car wash with the service. That said - Jayson was very nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always friendly
My husband and I brought two of our vehicles over for service. My husband had an oil change, spark plucks, tune-up, etc on our 2008 Honda Accord. We also had an oil change on our 2014 Dodge Ram 1500. We have always had a positive experience with Lithia Honda and will continue to bring our business to Lithia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
