Reviews
Service was very good.
Service was very good. I waited and the service was done in a timely fashion. My agent, Angel Pineda went above and beyond to help me by removing some sap on my windshield so I didn't ruin my new wipers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service was good, however i was told i need some
Service was good, however i was told i need some additional service for added price (did not make any sense since the car is 1 yo) a totally up sell for no reason.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I’ve driven BMW s for over 15 years.
I’ve driven BMW s for over 15 years. Dealer refused to let me test drive an unpurchased X5 45e they had sitting on the lot because they wanted to “keep the miles low so they could try and sell it over MSRP.” Said I would have to drive a gas only X5 instead and condescendingly told me it would be the same drive. Uh, no. Good luck with your price gouging but I will buy my next vehicle elsewhere (with a dealer who acts like they want the business) and will also be taking my current BMW elsewhere for maintenance from now on, whereas I had been a long time service customer (also had numerous poor service issues this year - service has gone downhill).
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Bob, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5201. We hope to hear from you.
Sarah Bayou arranged for an extended test drive of the
Sarah Bayou arranged for an extended test drive of the impressive new iX but advised that there was a long waiting list. I asked her to contact me if there was an order cancellation. One month later, she called with news of a cancellation, and we purchased the vehicle and took delivery before the ev tax credit was eliminated for the iX. I was not charged an additional dealer markup, despite it being a hot market for this car. The iX is great and I am very happy with the buying experience at BMW Bellevue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Everything was fine.
Everything was fine. Jennie was efficient and great to work with. The tech provided video and photo of what he saw which was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everything was perfect Courtney just too pushy with
Everything was perfect Courtney just too pushy with warranties too many attempts did not appreciate
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Scott, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
My service rep, Chris, was very helpful & courteous.
My service rep, Chris, was very helpful & courteous. He followed through on everything I asked him to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everyone was promt, courteous, and helpful with any
Everyone was promt, courteous, and helpful with any questions I had. I am deaf and they accommodated me in my communication needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Buying from Bellevue BMW was great and easy experience.
Buying from Bellevue BMW was great and easy experience. Very professional my sales person was Crystal and she was very knowledgeable and not pushy very easy to talk to. Feel very confident with my used car purchase from Bellevue of BMW solid dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello Amgsslvrado, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Matt Johnson took great care of me.
Matt Johnson took great care of me. He is always courteous, knowledgeable and professional. An excellent communicator.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bob, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.