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Bowen Scarff Ford

(1,159 reviews)
Visit Bowen Scarff Ford
Sales hours: 9:30am to 7:00pm
Service hours: 6:30am to 6:30pm
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Sales Service
Monday 9:30am–7:00pm 6:30am–6:30pm
Tuesday 9:30am–7:00pm 6:30am–6:30pm
Wednesday 9:30am–7:00pm 6:30am–6:30pm
Thursday 9:30am–7:00pm 6:30am–6:30pm
Friday 9:30am–7:00pm 6:30am–6:30pm
Saturday 9:30am–7:00pm Closed
Sunday 10:00am–5:00pm Closed
2026 state dealer award
View 10 awards
2026 state dealer award 2025 state dealer award 2021 state dealer award 2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (888) 649-7963 (888) 649-7963
Used (888) 335-6941 (888) 335-6941
Service (888) 475-5759 (888) 475-5759

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since October 2025.
At Bowen Scarff Ford, we’re a family-owned dealership proudly serving the Pacific Northwest since 1958. For over 65 years, we’ve offered a hassle-free, pressure-free buying experience with non-commissioned, certified Ford experts dedicated to helping you find the perfect vehicle. As a 5-star rated dealership and multi-year Dealer Rater Consumer Satisfaction Award winner (2020–2025), we’re also 17-time recipients of the Ford President’s Award—proof of our lasting commitment to trust, service, and customer satisfaction.
Buy Bowen Be Happy!

Service center

Phone number (888) 475-5759

Service hours

Monday
6:30am–6:30pm
Tuesday
6:30am–6:30pm
Wednesday
6:30am–6:30pm
Thursday
6:30am–6:30pm
Friday
6:30am–6:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowen Scarff Ford from DealerRater.

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I purchased my 2026 F-150 Tremor at Bowen Scarff Ford on October 18th, and the experience exceeded my expectations. About a month beforehand, I began working with Chris Kelly, who was exceptionally knowledgeable and patient, answering every question I had about Ford models and dealership incentives. When the day came, my wife and I test drove two trucks and quickly fell in love with the Tremor. The buying process with Chris was relaxed and efficient, with zero stress, and we left feeling we received an excellent deal that truly suited our family. I am thrilled with my new truck and the service I received. I will gladly recommend Bowen Scarff Ford and Chris Kelly to friends and family the next time they are shopping for a Ford.

I purchased my 2026 F-150 Tremor at Bowen Scarff Ford on October 18th, and the experience exceeded my expectations. About a month beforehand, I began working with Chris Kelly, who was exceptionally knowledgeable and patient, answering every question I had about Ford models and dealership incentives. When the day came, my wife and I test drove two trucks and quickly fell in love with the Tremor. The buying process with Chris was relaxed and efficient, with zero stress, and we left feeling we received an excellent deal that truly suited our family. I am thrilled with my new truck and the service I received. I will gladly recommend Bowen Scarff Ford and Chris Kelly to friends and family the next time they are shopping for a Ford.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Appreciate the responsiveness and accommodation working with Jack Damdy. He was knowledgeable and supportive throughout the purchase of my Bronco.

Appreciate the responsiveness and accommodation working with Jack Damdy. He was knowledgeable and supportive throughout the purchase of my Bronco.

Rating breakdown (out of 5):
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Brandon Hopper was our sales consultant and did an outstanding job for us from start to finish. We placed a random call to him on a Saturday morning and within an hour he met us on site, arranged for a test drive of a Ford Maverick, provided us with a lot of information and education about the model and various options. We weren't ready to buy and were still exploring other options for a vehicle elsewhere. He was fine with that and we left the lot with no pressure or hard feelings. A few days later, I called back to drive another Maverick they had on the lot. He got us in the next day, coming in on his day off. We arrived at 2PM and left at 4:30PM with the vehicle we wanted and a very fair price. There were no coercive tactics or pressure, and the finance manager (Rob Swearingen) was also very helpful and did not pressure us to purchase any extras that we didn't want. The car and Brandon's help did the selling. We are very happy with our buying experience and highly recommend both Brandon, the Bowen Scarff dealership, and the Maverick line.

Brandon Hopper was our sales consultant and did an outstanding job for us from start to finish. We placed a random call to him on a Saturday morning and within an hour he met us on site, arranged for a test drive of a Ford Maverick, provided us with a lot of information and education about the model and various options. We weren't ready to buy and were still exploring other options for a vehicle elsewhere. He was fine with that and we left the lot with no pressure or hard feelings. A few days later, I called back to drive another Maverick they had on the lot. He got us in the next day, coming in on his day off. We arrived at 2PM and left at 4:30PM with the vehicle we wanted and a very fair price. There were no coercive tactics or pressure, and the finance manager (Rob Swearingen) was also very helpful and did not pressure us to purchase any extras that we didn't want. The car and Brandon's help did the selling. We are very happy with our buying experience and highly recommend both Brandon, the Bowen Scarff dealership, and the Maverick line.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We had a great experience working with Chris Kelly on the purchase of our car. Chris was helpful from my first internet inquiry all the way through providing the details we needed to make our decision. We were able to work through most of the details and agree on terms before ever stepping onto the lot, and Chris held the car for us until we could get there. That made the entire process much easier and more efficient. Once we arrived, the purchase was quick and straightforward with no unnecessary hassle. This was also my son’s first time going through the car-buying process, and Chris did a great job helping him understand how everything worked. Overall, it was a very positive experience. I appreciated Chris’s communication, professionalism, and making the entire purchase as easy as possible.

We had a great experience working with Chris Kelly on the purchase of our car. Chris was helpful from my first internet inquiry all the way through providing the details we needed to make our decision. We were able to work through most of the details and agree on terms before ever stepping onto the lot, and Chris held the car for us until we could get there. That made the entire process much easier and more efficient. Once we arrived, the purchase was quick and straightforward with no unnecessary hassle. This was also my son’s first time going through the car-buying process, and Chris did a great job helping him understand how everything worked. Overall, it was a very positive experience. I appreciated Chris’s communication, professionalism, and making the entire purchase as easy as possible.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Chris and his team help me get approved for a new car. They were helpful and approachable. This new loan will set me up for good in the future. So go on and meet them at bowen ford kent. Im sure they'll take care of you too. Goodbless.

Chris and his team help me get approved for a new car. They were helpful and approachable. This new loan will set me up for good in the future. So go on and meet them at bowen ford kent. Im sure they'll take care of you too. Goodbless.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Today I brought home a truck that I purchased from Brandon Hopper at this dealership in Kent. It was a positive experience from beginning to end. It was no-nonsense, no game playing, a kind and professional sales rep. He was knowledgeable, we went the extra mile, great communication, I can’t say enough good things!!!! It was worth the longer drive to purchase this truck from Brandon.

Today I brought home a truck that I purchased from Brandon Hopper at this dealership in Kent. It was a positive experience from beginning to end. It was no-nonsense, no game playing, a kind and professional sales rep. He was knowledgeable, we went the extra mile, great communication, I can’t say enough good things!!!! It was worth the longer drive to purchase this truck from Brandon.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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A big thank you to Chris Kelly for a fabulous truck buying experience. We went in looking for a used truck. Chris helped us and answered lots of questions in an easy-going manner. It was just like talking to the guy next door. He was not high pressure, which we appreciated and would not have gone back if he was. Instead, after we left, we decided to order a new truck that would fit our exact specifications so we called Chris and let him know. He easily walked us through the process and answered questions along the way. Of course, when the truck finally arrived from Ford, it was over the top perfect. We love it. If you’re in the market for a Ford vehicle, I highly recommend Chris Kelly, he is reliable and very easy to work with. The finance manager, Chris Wright, is also fabulous. He explained all the additional options, answered all of our questions, is very knowledgeable, and again, not high pressure which we appreciated. Thank you to both Chris and Chris!

A big thank you to Chris Kelly for a fabulous truck buying experience. We went in looking for a used truck. Chris helped us and answered lots of questions in an easy-going manner. It was just like talking to the guy next door. He was not high pressure, which we appreciated and would not have gone back if he was. Instead, after we left, we decided to order a new truck that would fit our exact specifications so we called Chris and let him know. He easily walked us through the process and answered questions along the way. Of course, when the truck finally arrived from Ford, it was over the top perfect. We love it. If you’re in the market for a Ford vehicle, I highly recommend Chris Kelly, he is reliable and very easy to work with. The finance manager, Chris Wright, is also fabulous. He explained all the additional options, answered all of our questions, is very knowledgeable, and again, not high pressure which we appreciated. Thank you to both Chris and Chris!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great overall experience, Chris Kelly (our salesman) was the best, same with Christopher Right (finance guy) were personable and easy to talk to and understand. Not at all a xxxxx experience like other dealerships we’ve been to. Would definitely recommend and buy from again with confidence. Thanks Again for making our purchase an enjoyable event.

Great overall experience, Chris Kelly (our salesman) was the best, same with Christopher Right (finance guy) were personable and easy to talk to and understand. Not at all a xxxxx experience like other dealerships we’ve been to. Would definitely recommend and buy from again with confidence. Thanks Again for making our purchase an enjoyable event.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I always dread going to a car dealer, and the haggling that it involves. So I was pleasantly surprised to find that haggling was not involved! The price was fair, our sales rep Chris Kelly was very pleasant and helpful, and he made the purchase process painless. Rob also was helpful and NOT pushy when talking with us about a service contract and other add-ons. There was no pressure to add a service that I did not think I needed. Chris followed up a few days later to make sure all was well with the car and that I had no additional questions. I would definitely go back to Bowen Scarff for another car purchase.

I always dread going to a car dealer, and the haggling that it involves. So I was pleasantly surprised to find that haggling was not involved! The price was fair, our sales rep Chris Kelly was very pleasant and helpful, and he made the purchase process painless. Rob also was helpful and NOT pushy when talking with us about a service contract and other add-ons. There was no pressure to add a service that I did not think I needed. Chris followed up a few days later to make sure all was well with the car and that I had no additional questions. I would definitely go back to Bowen Scarff for another car purchase.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Jason Granstrand was my salesperson, and he was most helpful with helping to find a truck to purchase. His patience and consideration when we decided not to purchase the truck made this buying experience more of a learning experience and that I will consider going back to work with Jason when I am prepared to make this purchase.

Jason Granstrand was my salesperson, and he was most helpful with helping to find a truck to purchase. His patience and consideration when we decided not to purchase the truck made this buying experience more of a learning experience and that I will consider going back to work with Jason when I am prepared to make this purchase.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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