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Bowen Scarff Ford

(1,108 reviews)
Visit Bowen Scarff Ford
Sales hours: 9:30am to 7:00pm
Service hours: 6:30am to 6:30pm
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Sales Service
Monday 9:30am–7:00pm 6:30am–6:30pm
Tuesday 9:30am–7:00pm 6:30am–6:30pm
Wednesday 9:30am–7:00pm 6:30am–6:30pm
Thursday 9:30am–7:00pm 6:30am–6:30pm
Friday 9:30am–7:00pm 6:30am–6:30pm
Saturday 9:30am–7:00pm Closed
Sunday 10:00am–5:00pm Closed
2026 state dealer award
View 10 awards
2026 state dealer award 2025 state dealer award 2021 state dealer award 2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (877) 305-5034 (877) 305-5034
Used (866) 245-9784 (866) 245-9784
Service (855) 830-6466 (855) 830-6466

Inventory

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About our dealership

This seller has been on Cars.com since October 2025.
At Bowen Scarff Ford, we’re a family-owned dealership proudly serving the Pacific Northwest since 1958. For over 65 years, we’ve offered a hassle-free, pressure-free buying experience with non-commissioned, certified Ford experts dedicated to helping you find the perfect vehicle. As a 5-star rated dealership and multi-year Dealer Rater Consumer Satisfaction Award winner (2020–2025), we’re also 17-time recipients of the Ford President’s Award—proof of our lasting commitment to trust, service, and customer satisfaction.
Buy Bowen Be Happy!

Service center

Phone number (855) 830-6466

Service hours

Monday
6:30am–6:30pm
Tuesday
6:30am–6:30pm
Wednesday
6:30am–6:30pm
Thursday
6:30am–6:30pm
Friday
6:30am–6:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowen Scarff Ford from DealerRater.

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I can’t speak more highly of a car transaction than the

I can’t speak more highly of a car transaction than the one I just had at Bowen Scarff Ford! Chris Kelly provided wonderful service including a specific request I had on the refurbishing of the car I bought. It is obvious this is a family owned dealership that skips all the bad stuff so many dealers do today.

I can’t speak more highly of a car transaction than the

I can’t speak more highly of a car transaction than the one I just had at Bowen Scarff Ford! Chris Kelly provided wonderful service including a specific request I had on the refurbishing of the car I bought. It is obvious this is a family owned dealership that skips all the bad stuff so many dealers do today.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, thank you so much for the incredible 5-star review! As a family-owned dealership here in Kent, we take a lot of pride in skipping the "bad stuff" and providing a completely transparent, stress-free car buying experience. I am thrilled to hear that Chris Kelly provided wonderful service and made sure your specific vehicle refurbishing requests were perfectly handled before you took the keys. We truly appreciate your high praise and are so honored you chose Bowen Scarff Ford for your vehicle purchase. Enjoy your new ride!

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I cannot thank Brandon Hopper enough for helping us buy

I cannot thank Brandon Hopper enough for helping us buy our new Maverick! The dealership did not have the exact features we wanted in a new truck. Brandon did not put any pressure on us to 'buy now'. He guided us through the process of ordering a new Maverick from the factory. He kept us updated throughout the order/build/delivery process. He went as far as coming in on his day off when we took delivery. Well done Brandon!

I cannot thank Brandon Hopper enough for helping us buy

I cannot thank Brandon Hopper enough for helping us buy our new Maverick! The dealership did not have the exact features we wanted in a new truck. Brandon did not put any pressure on us to 'buy now'. He guided us through the process of ordering a new Maverick from the factory. He kept us updated throughout the order/build/delivery process. He went as far as coming in on his day off when we took delivery. Well done Brandon!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Peter, thank you for the fantastic 5-star review! I am so glad that Brandon Hopper could help you navigate the process of a factory order to get the exact features you wanted in your new Ford Maverick. We know that waiting for a custom build requires patience, and I’m thrilled Brandon kept you updated every step of the way. Dedicated service—like Brandon coming in on his day off for your delivery—is exactly what we strive for here at Bowen Scarff Ford. Enjoy your new truck, and thank you for choosing us here in Kent!

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My experience at the dealership was pleasant and low

My experience at the dealership was pleasant and low stress. Chris was very helpful and would definitely come back.

My experience at the dealership was pleasant and low

My experience at the dealership was pleasant and low stress. Chris was very helpful and would definitely come back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful 5-star review! We know that visiting a dealership can sometimes feel overwhelming, so our top priority is providing a pleasant, low-stress car buying experience. I am thrilled to hear that Chris was very helpful and made your visit such a positive one. We truly appreciate your business and can't wait to welcome you back to Bowen Scarff Ford in Kent next time you need us!

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TJ was friendly and helpful, answered all my questions.

TJ was friendly and helpful, answered all my questions. It seems like a relatively laid-back dealership - no pressure to buy which I appreciated. I got a better interest rate financing through them instead of my bank and they were good about setting up all the paperwork. I would recommend this dealership.

TJ was friendly and helpful, answered all my questions.

TJ was friendly and helpful, answered all my questions. It seems like a relatively laid-back dealership - no pressure to buy which I appreciated. I got a better interest rate financing through them instead of my bank and they were good about setting up all the paperwork. I would recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're delighted to hear that TJ provided you with friendly, helpful service and that you enjoyed our pressure-free environment. We always strive to make the financing and paperwork process as smooth as possible, and we're glad we could beat your bank's rate. Thank you for choosing us, and enjoy your new ride!

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Thank you Bowen Scarff Ford.

Thank you Bowen Scarff Ford. I know have a beautiful vehicle. I am proud to say I bought it from your dealership.

Thank you Bowen Scarff Ford.

Thank you Bowen Scarff Ford. I know have a beautiful vehicle. I am proud to say I bought it from your dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Dave, thank you for the wonderful review! We are incredibly proud of our hardworking team for delivering an experience that makes you proud to shop with us. Enjoy your beautiful new vehicle!

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We traded in our beloved "Mav" for an F150 Limited at

We traded in our beloved "Mav" for an F150 Limited at Bowen Scarff with the expert guidance of Jason Granstrand. Jason made the whole experience drama free and super enjoyable. He also knew that truck inside and out showing the cameras, towing, setting up our phones and everything else we needed to know in order to enjoy such a content rich vehicle (which we are enjoying very much by the way). So, thanks so much to Jason, Chris in finance and everyone at Bowen Scarff for the great experience, and for getting it all done in under two hours!

We traded in our beloved "Mav" for an F150 Limited at

We traded in our beloved "Mav" for an F150 Limited at Bowen Scarff with the expert guidance of Jason Granstrand. Jason made the whole experience drama free and super enjoyable. He also knew that truck inside and out showing the cameras, towing, setting up our phones and everything else we needed to know in order to enjoy such a content rich vehicle (which we are enjoying very much by the way). So, thanks so much to Jason, Chris in finance and everyone at Bowen Scarff for the great experience, and for getting it all done in under two hours!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Pat, thank you for the wonderful review! We are incredibly lucky to have knowledgeable experts like Jason and Chris on our team. It's fantastic to hear they made your upgrade to the F-150 Limited so enjoyable and efficient. Have a blast exploring all the features on your new truck!

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Easy, pain-free and everything you hope for when

Easy, pain-free and everything you hope for when purchasing a new vehicle! Worked with Chris on a new Expedition. Even though it was still in transit was able to work through all the details prior to its arrival, more importantly meeting a timeline so that I didn't have to make a separate trip from out of state. Would highly recommend Chris and the whole Bowen - Scarf Team!

Easy, pain-free and everything you hope for when

Easy, pain-free and everything you hope for when purchasing a new vehicle! Worked with Chris on a new Expedition. Even though it was still in transit was able to work through all the details prior to its arrival, more importantly meeting a timeline so that I didn't have to make a separate trip from out of state. Would highly recommend Chris and the whole Bowen - Scarf Team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Brian, thank you for the glowing review! We are so proud of Chris and our team for coordinating all the details perfectly before your Expedition even arrived. Making an out-of-state purchase pain-free and respecting your timeline is exactly the kind of top-tier service we strive for. Enjoy your new ride!

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Jason took care of us from start to finish.

Jason took care of us from start to finish. No pushy sales tactics, no long waiting period, no B.S. Jason is an honest family man that wants to help you find the right vehicle for you. He’ll take care of you.

Jason took care of us from start to finish.

Jason took care of us from start to finish. No pushy sales tactics, no long waiting period, no B.S. Jason is an honest family man that wants to help you find the right vehicle for you. He’ll take care of you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We are incredibly proud to have honest, hardworking family men like Jason on our team. We love that he provided you with a seamless, no-pressure experience from start to finish. Enjoy your new vehicle!

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All around excellent experience.

All around excellent experience. Jason in sales was very knowledgeable and helped us find exactly what we were looking for. Was a pleasure to have him work with us. Chris in finance went above and beyond to help us walk away with a deal we were happy with. I would highly recommend working with both of them. The rest of the team was also very friendly, making this a pleasurable experience for us.

All around excellent experience.

All around excellent experience. Jason in sales was very knowledgeable and helped us find exactly what we were looking for. Was a pleasure to have him work with us. Chris in finance went above and beyond to help us walk away with a deal we were happy with. I would highly recommend working with both of them. The rest of the team was also very friendly, making this a pleasurable experience for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Joe, thank you for the wonderful review! We are so proud to have dedicated team members like Jason and Chris who consistently go above and beyond. It’s fantastic to hear they, along with the rest of our staff, made your experience so pleasurable. Enjoy your new vehicle!

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This dealership is fantastic.

This dealership is fantastic. They have lots of good and honest people working there that will help you find the right vehicle. Thanks again Chris for helping me out

This dealership is fantastic.

This dealership is fantastic. They have lots of good and honest people working there that will help you find the right vehicle. Thanks again Chris for helping me out

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jackson! We truly believe our people are what make our dealership great, and we're so glad Chris and the rest of the team proved that to you. Enjoy the new vehicle!

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