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Bowen Scarff Ford

(1,061 reviews)
Sales hours: 9:30am to 7:00pm
Service hours: 6:30am to 6:30pm
View all hours
Sales Service
Monday 9:30am–7:00pm 6:30am–6:30pm
Tuesday 9:30am–7:00pm 6:30am–6:30pm
Wednesday 9:30am–7:00pm 6:30am–6:30pm
Thursday 9:30am–7:00pm 6:30am–6:30pm
Friday 9:30am–7:00pm 6:30am–6:30pm
Saturday 9:30am–7:00pm Closed
Sunday 10:00am–5:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 305-5034 (877) 305-5034
Used (866) 245-9784 (866) 245-9784
Service (855) 830-6466 (855) 830-6466

Reviews

(1,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowen Scarff Ford from DealerRater.

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Jason Granstrand was great from the first text message to

Jason Granstrand was great from the first text message to the time I drove away in my Mustang Mach-E two days later. The positivity and professionalism he exuded were very refreshing. I would recommend both him and the Bowen Scarff staff to anyone looking for a new vehicle. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had seen a mustang online when browsing for a car, and

I had seen a mustang online when browsing for a car, and emailed the dealership asking for more information. Usually 50% of the time, I would receive no response. Not in this case. Jason Granstrand responded to me within minutes, and he answered all my questions about the car that I asked, in a very rapid manner. I explained my situation about where I was located, as I was about an hour and 30 minutes away from where the car was in Kent. Jason was very professional in our correspondence via email, and we setup a time on the weekend to see the car. After the test drive and a few other questions answered right away, I decided to buy the car, and the experience with Jason and his group at Bowen Scarff Ford was great! I arrived around 9:30 that morning, and was driving home in my new car around 1:00PM same day. The process was very easy and I was treated with professionalism throughout, thanks Jason!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We recently purchased a vehicle at that dealer, we had

We recently purchased a vehicle at that dealer, we had the pleasure to deal with Chris who was very helpful and welcoming, answered all our questions, and never felt pressured into anything. Can’t recommend enough

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have purchased at least 15 Fords, and this was one of

I have purchased at least 15 Fords, and this was one of the best buying experiences ive had, Chris Kelly was a true professional. Lauren in F&I was outstanding with great communication and willing to answer all my questions.Highly recommend Bowen Scarff Ford in Kent. BTW, I love my new 2025 Ford Raptor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brandon Hopper provided a seamless easy buying experience

Brandon Hopper provided a seamless easy buying experience for my new F-150, I’ve used Bowen Scarff ford many times and highly recommend them for purchase and servicing my vehicles

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Brandon Hopper out of the amazing job helping us with

Brandon Hopper out of the amazing job helping us with ordering our Maverick very quick to respond and very helpful through the whole process

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

If you’re looking for a new car, this is the place to go.

If you’re looking for a new car, this is the place to go. Sydney was amazing to work with and very knowledgeable! Highly recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tommy James was excellent , the whole sales process was

Tommy James was excellent , the whole sales process was easy and fair and all the staff were very professional. Drove 30 miles to buy the truck and it was totally worth it.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jason Grandstrand helped me with great professionalism

Jason Grandstrand helped me with great professionalism and patience. I’ve been coming to Bowen Scarff since I got my truck back in 2021. I had to trade that same truck in and I couldn't ask for a better experience. I felt like Jason was there for me every step of the way and kept things very relaxed while I thought about each little part of the process. Thanks for the great service Jason!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership was no nonsense and straight to the

This dealership was no nonsense and straight to the point. Courteous and professional throughout the entire process. From my sales rep Sydney to the finance manager Laura, I never felt like I was being taken advantage of or being misled, and all my concerns were well addressed. It was a great change of pace from the typical car buying experience. Come to Bowen-Scarff if you want a good deal without the stealership drama.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.