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2021 state dealer award
View 7 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(1,170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Kirkland from DealerRater.

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Joseph Murphy was great to work with.

When buying my new car though Honda of Kirkland. My sale person was Joseph Murphy. Joseph made buying a car a breeze. He was very pleasant and professional work with. He made sure to go over all the new Tech feature available in my new car before I left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us a 5 star review! We look forward to seeing you again. Congratulations on your new vehicle!

Informative and Friendly

It was an Excellent experience. Carlos seemed like a seasoned pro, we were quite surprised when we learned he has only been on the job 3 weeks. Justin was also very helpful, informative, and very honest about how much he enjoys his employment at the Kirkland Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mark and Steph, thank you both for your kind words! Carlos has been an awesome addition to our team and we are happy to know that you were well taken care of during your time at our dealership! Thank you for choosing Honda of Kirkland and we look forward to seeing you again.

Joseph Murphy provides excellent follow up service

Excellent follow up by Joseph Murphy at Honda of Kirkland. We could depend on him to keep his word and he followed and provided thorough customer service at Honda if Kirkland.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Joseph is an excellent part of our sales team and we are happy to hear that you were able to see that firsthand. We hope to see you again soon!

A Wonderful car buying experience

Justin did a wonderful job of taking care of us. By far, the most pleasant car buying experience we have ever experienced. We would definitely recommend Justin and Honda of kirkland to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear that you had a positive experience with our sales team and we look forward to giving you excellent service the next time you bring your new car in for maintenance. Thank you for choosing Honda of Kirkland!

New CRV

I went in to trade in my old Honda Fit for a new CRV and the process was swift and easy! I am happy with my trade in and upgrade!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! We hope that you are enjoying your new CR-V and we look forward to seeing you at your next visit!

Leased a new Honda

I had a great experience ! They are Professional and understanding and easy to work with. Everybody stayed late so that I can complete the process .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tera, thank you for choosing us at Honda of Kirkland! We look forward to seeing you again!

POLO WAS EXCELLENT AND HIS CUSTOMER SERVICE WAS OVER 100%.

MY EXPERIENCE IN DEALING FOR A NEW CAR WAS ABOVE AND BEYOND MY EXPECTATION. POLO WAS GREAT IN LISTENIING TO ME AND HE WAS MORE THEN KNOWLEDGABLE IN WHAT I WAS ASKING FOR.. I WOULD HIGHLY RECOMMEND HIM AND YOUR AGENCY TO CONE AND BUY A CAR FROM HIM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

This is awesome! Thank you for sharing your positive experience with us and allowing us to help you find your new vehicle. Congratulations, we hope to see you soon!

Repeat Business

I bought my first two Hondas up at Klein Honda in Everett. I work down in Redmond and so always serviced them down in Kirkland. I was always impressed with the sales and service staff in Kirkland. They are always fast and fair with everything they do. This year I needed to replace one of the Hondas (total collision loss) and add an additional vehicle as we have new drivers in the family. I have now as of this review purchased 2 vehicles from Kirkland Honda. They have been great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review and your continued business with us. We look forward to seeing you the next time you bring one of your two vehicles in for service!

Excellent experience

The staff at Kirkland Honda were excellent, very knowledgeable and friendly. The facilities were clean and well organized. Also connect with a long time freind, Cal Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are happy that you had an excellent experience at our dealership and we look forward to seeing you again!

Leasing a Car

I came in to lease a new Honda Accord from Honda Of Kirkland. Cal Scott was friendly, knowledgeable and easy to deal with. What I thought was going to be a painfully long afternoon turned out to be a pleasure. Thanks you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! We look forward to seeing you at your next visit!