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Rairdon's Chrysler Dodge Jeep RAM of Kirkland

(1,251 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00pm–7:00pm
Sunday 10:00am–7:00pm Closed
New (888) 471-5513 (888) 471-5513
Used (877) 813-8901 (877) 813-8901
Service (888) 409-2303 (888) 409-2303

Reviews

(1,251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rairdon's Chrysler Dodge Jeep RAM of Kirkland from DealerRater.

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Excellent service.

Excellent service. Completely satisfied with follow through, quality of work and fairness in price charged

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, we appreciate you.

Great experience

Great experience with David Libby…knowledge of working through repair process was superior, most gregarious and appreciated his updates on a busy Saturday appointment. Thank you and definitely a 10 star rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Daniel. We appreciate you & David is an asset to our team.

We have been customers here for years.

We have been customers here for years. All of our vehicles since moving Wei Washington have been purchased here. I keep coming back because I trust them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Want to time travel back to the 90’s?

Want to time travel back to the 90’s? When slimy car salesmen loiter outside and ascend as you exit your vehicle, try to fast talk you into a bad deal and undervalue your trade? Then this is the place for you. If you have any doubts, they’ll make sure to call your current wrangler a “Pavement Princess” to seal the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Avoid - many better options

Want to time travel back to the 90’s? When slimy car salesmen loiter outside and ascend as you exit your vehicle, try to fast talk you into a bad deal and undervalue your trade? Then this is the place for you. If you have any doubts, they’ll make sure to call your current wrangler a “Pavement Princess” to seal the deal.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Service Department

I have been using Rairdon Ram dealership for all my service needs since I bought my Ram truck new 2019. I have had nothing but great service every time I go to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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8 minutes ago NEW Service department does not know what

8 minutes ago NEW Service department does not know what they are doing and when I tear into my dodge if there is more wrong than a gasket will prove that even tho I am a woman I know what I am talking about

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

My experience with the sales team was the worse

My experience with the sales team was the worse experience I have ever had at a car lot... if you want to be pushed to buy a vehicle, not listened too, have offers manipulated, and a sales team that won't take "no" for an answer. This is the dealership for you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Initial interaction was horrible, salesman yelled at me

Initial interaction was horrible, salesman yelled at me in the front lobby. But the sales manager made up for it by providing excellent service that turned my whole experience into a positive one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rairdon’s DCJ “Class” !!!! AutoNations , classle

I was ready to buy a Jeep at the Bellevue Auto Nations but they were arrogant and rude so I told them I was leaving and trying the Kirkland Jeep dealership! With 30 minutes they found a nicer car I liked at a better price , lower miles, and better financing! Great intelligent staff! Wonderful experience versus a disgusting experience at the arrogant Auto nations in Bellevue! I had to laugh because as I was signing my final purchase paperwork the arrogant AutoNation people call and said please come back and they will give me everything I had asked for but refused earlier today!!vJerks! Class everywhere at Rairdons’s Kirkland!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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