Rairdon's Chrysler Dodge Jeep RAM of Kirkland

Took car in for one simple issue and wound up with three other findings. Communication was slow in the beginning and initial expectation was far from end results. After day 4 I was finally made aware a loaner car “might” be available. Final pricing discussed over phone was $200 less than what I was presented with when picking up vehicle. The work performed appears to be of good quality but overall experience was far from pleasant. If you have another option for maintenance, use it.

Came in for a truck. Buying process was decently smooth. Wouldn’t provide a full tank which seems very old school and unprofessional. Unfortunately they had the truck I wanted. People were nice. Upon taking delivery I found a lot of crumbs all over the front seat that we’re not there during the test drive. Seems like detailer or sales guy was eating in the car during prep. No coffee or snacks or water offered.

Extremely courteous…explanations of service great…Meghan and Tyrone both great to interact with during service.

Buyer be ware. Dishonest, misleading, high pressure sales tactics. The sales team changed the price and contract 3 times, then ‘forgot’ to send the refund check promised in the contract. Don’t do business here unless you’re looking to be lied to and like having someone try to swindle you.

Brought my truck in for preventative maintenance. Service rep Winskowski was knowledgeable and friendly. Service was faster than expected. Pick up was fast and easy.

I take my jeep for a oil change service and they did the job in half done

Accommodation and service is awesome! I came earlier than my appointment and was served immediately. Brian is very helpful and professional!

MY SERVICE-ADVISOR Meaghan Mansfield is the BEST! Meaghan KNOWS AUTOMOBILES, SHE CARES for the CUSTOMER/GUEST &: is GENUINE with each TASK, CORRESPONDENCE &: ALWAYS has a SMILE! PLEASE THANK HER &: HER SERVICE-ADVISOR- &: PARTS-DEPARTNENT PEERS WHOM MAKE IT WORK.

Good. Straight forward and clear. Good business process. Recommend to friends and neighbors. Syd Schofield

Meaghan provided excellent service for my vehicle. Particularly like that her team found a number of service items that needed attention that I hadn't come in for because of COVID. I had not asked her to do a complete inspection; her team did it on their own. Thanks!