Reviews
Friendly environment was helped as soon as I arrived
Friendly environment was helped as soon as I arrived explained what will be done to car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adri, it was our pleasure to assist you. Thank you from all of us here at Koons Arlington Toyota!
efficient and affordable .
efficient and affordable .excellemt service. The associate is professional and friemdly. He updates about the progress of the repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review of our team! We are happy to provide professional and thorough updates on your repair at Koons Arlington Toyota. We hope you visit us again soon!
Carla was amazing, she ensured continuous communication
Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marcious, thank you for choosing Koons Arlington Toyota and for sharing your experience with Carla and our team! We are thankful for your support and hope to see you again down the road. Safe travels!
David, thank you so much for such excellent and courteous
David, thank you so much for such excellent and courteous service at Koons Arlington Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David and the Koons Arlington Toyota team are thankful for your kind words! Safe travels until we see you next time!
Excellent update on the progress of vehicle service by
Excellent update on the progress of vehicle service by representative Mihail and things checked. I felt comfortable with communication approach of being very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Mihail provided you with excellent service updates! Thank you for choosing Koons Arlington Toyota. We hope to see you again!
Great customer satisfaction.
Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Roxy, we are thrilled to hear that our team catered to your needs. Thank you for choosing Koons Arlington Toyota and congratulations on your new vehicle!
Oscar is the best at the Koons Arlington Toyota
Oscar is the best at the Koons Arlington Toyota dealership. I serviced my car there for about 8 years and it is going great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There’s a dealer he’s name shavan give me Toyota a
There’s a dealer he’s name shavan give me Toyota a corolla 2022 and put 27 % intress and he tell I have warranty on the hall car and when I come to change the oil they charge me for that and I have ask them for a months to talk with him no body want to help 👎🏼
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Koons Arlington Toyota is flexible, dependable,
Koons Arlington Toyota is flexible, dependable, transparent and timely. Oscar has been my go-to service pro at the shop maybe going all the way back to when I bought my first Toyota 2006-ish? Definitely for the last decade-plus. Great help for a busy working mom, w shuttle and bus line right at dealership. Thanks, Koons Arlington Toyota and Oscar!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback about Oscar and the team! Here at Koons Arlington Toyota, we appreciate your kind words and your business. See you next time! Safe travels!
It was great and very professional service.
It was great and very professional service. Everything was perfect as I expected. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Hoa. We look forward to seeing you again at Koons Arlington Toyota!