Lexus of Seattle

Kevin Murphy did an excellent job getting my car in and serviced in an extremely timely manner! Communicated via email which worked great for me. My SUV was all clean and ready to roll when I arrived to pick it up! Great job guys!

I recently purchased a used 2008 Lexus Rx 350 at another (non-Lexus) dealership. There was still a recall out on it so I brought it in to Lexus of Seattle to have the recall worked. Also, one of my headlights had the condensation issue, which apparently was common on this model. The Lexus company has extended the warranty on the headlights, so it turns out mine were covered. Lexus of Seattle happily worked both of these items for me. Since the work would take > 2 hrs, the dealership offered me a loaner car. All of their loaner cars are nearly new, but the one we got was an IS 250 and was absolutely brand new (only 6 miles on the odometer)! Wow! When we got our car back, all the work was completed very satisfactorily. In addition, they performed a complete inspection of my car, which brings peace of mind and also gives an idea of what items may need addressing in the future. I highly recommend Lexus of Seattle service dept.

I would like to thanks Ken Balser for his attentiveness for all my request and honesty throughout the process. I've never imagined that I would get a salesman whose trustworthy and fair. The process was so simple and saved me a lot of time. If you are looking for a car definitely look for Ken Balser, great and honest guy. He made it fun and relaxing with no pressure at all.

Dan Edland was our salesman while buying a new Lexus yesterday. He was friendly, polite and extremely well-informed on all aspects of the car. He answered all our questions in a thorough way and was a delight to work with. We also worked with Jennifer Duffy and Melissa Tracy. They were also professional and friendly. Melissa was so helpful in getting the technology explained to us. She was never frustrated-- even when we found the technology a little challenging! All in all this car buying experience was a delight! I can whole heartedly recommend Dan, the dealership and the other professionals who work there. PS-- We LOVE the car!! :-) The Ristows-- Cheryl, Cindy and Myrth

Wayne Yonke made our recent experience of purchasing a new Lexus RX350 very pleasant. The mounds of required paperwork to be signed, expedited by Jennifer, were clearly explained. Wayne was efficient and friendly and a good listener and helped us wade through all the necessary considerations leading up to choosing the car that is right for us. Mary Kay

HIS EASY AND UPBEAT, WARM PERSONABLE PRESENCE; AND DO WHATEVER TO PLEASE/RETAIN THE CUSTOMER SKILL SET IS AN ASSET I'M SURE YOU AND I WILL MISS AS HE PURSUES INTERNATIONAL DUTIES AFAR. HE ASSURES ME THAT LOS IS THE BEST DEALERSHIP IN HIS 20 YRS. OF AUTOMOTIVE EXPERIENCE, AND THAT I CAN DO NO BETTER THAN REMAIN YOUR CUSTOMER.

A few months ago I was looking for a used car for my daughter and happened to find a few we were interested in on the Lexus of Seattle website. My daughter and I went to their location in Lynnwood and were walking through the used car section and we met a young sales person named Tamir Lehrer. He showed us the cars we were interested in and let us take a couple of them for test drives. We ended up buying one of the cars that afternoon - a '07 Honda Civic. I've purchased several cars since I started driving over 35 years ago and I can easily say this was the most pleasant car buying experience I've ever had. I never felt pressured by Tamir or his sales manager or the finance person. The whole dealership was very hospitality minded: comfortable seating, fresh-baked cookies, an on-site barista to make us the coffee drinks of our choice, etc.

Always greeted with a smile. Service was routine and completed with promptness. ?Service writer is very knowledgeable. Been a customer for 9 years. Seldom are there surprises .

We just purchased a NX 300 Hybrid from Lexus of Seattle. Amir was extremely knowledgeable about the car. He took the time to go through every button so we could learn all the great systems this car has. He helped my husband surprise me with the 300H on Valentines Day! It arrived in our driveway with a huge red bow as my husband requested. He would highly recommend Lexus of Seattle to anyone. Thank you for a great experience and customer service!

Just leased a new Lexus IS250 F Sport and worked with Dan Edland on the deal. I really appreciated how upfront everyone was throughout the negotiation process and we ended up on a deal I was very happy with. During the process, there was a mistake with one of the numbers in the dealerships favor, but Dan took the initiative to resolve the mistake without impacting my bottom line. I really appreciated Dan's efforts on that and I love my new Lexus!