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Walker's Renton Subaru

(1,425 reviews)
Visit Walker's Renton Subaru
Sales hours: 10:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 5:00am–7:00pm
Tuesday 9:00am–9:00pm 5:00am–7:00pm
Wednesday 9:00am–9:00pm 5:00am–7:00pm
Thursday 9:00am–9:00pm 5:00am–7:00pm
Friday 9:00am–9:00pm 5:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–7:00pm
Sunday 10:00am–8:00pm Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award

Reviews

(1,425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walker's Renton Subaru from DealerRater.

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Helpful, had what I was looking for.

Helpful, had what I was looking for. Jared helped us figure out what we needed and was able to find something for us even with the tight supply we're seeing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to leave us a review, Patrick! We hope you are loving your new Subaru!

I went in looking for a 2023 forester.

I went in looking for a 2023 forester. As a single women I was worried that I would have some sales associate take advantage of me. I was greeted by Jared, he was knowledgeable and explained every detail of the process allowing me to Make the decision and not feel forced. I would recommend walkers Renton Subaru to any one and have already told my brother to go get his new car there.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you were able to work with Jared, he's great! Welcome to the Walker's Renton Subaru family!

They were excessively helpful and were able to get my in

They were excessively helpful and were able to get my in and out of the door quickly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you enjoyed your experience with us. We look forward to seeing you back in our store for service!

They stood behind the work they do.

They stood behind the work they do. When I had a problem with the repair they had done, they fixed it at no cost.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ann, this is such such a great review to read! Thank you! We hope to see you back soon!

STILL WAITING for call back from Service Manager, Tyler

STILL WAITING for call back from Service Manager, Tyler Dixon, to e-mail sent regarding my concerns and requesting a reinspection of the fuel injection system and front brake linings. Specifically, 1-I was not informed of the immediate need for my Fuel Injection System to be serviced until checkout. 2-My 60K service report did not show any problems with the Fuel Injection System. When asked why not serviced at 60K, Dane the inspection was done at 45K which I did not do. There is no 45K major inspection. 3-June 27 front brake linings were 6 millimeters, August 18, 10 millimeters - what happened? First time in over 20 years, the service department has let me down. Five stars now three.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi JANETL0! It is my understanding that management has reached out to you. Please let me know if there is anything else that you need or any questions I can answer. Thank you for being a great customer!!

Consumer response

As of this moment, no phone call and no e-mails.

A great local dealer who can find you the car you want.

A great local dealer who can find you the car you want. I have purchased 3 vehicles from them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Such a great review, thank you so much!

The staff were welcoming and made the car buying

The staff were welcoming and made the car buying experience very pleasant! They were very knowledgeable with the products they offered and answered all questions. Shout out to Brian S. for greeting me as soon as I pulled into the lot and made the experience altogether seamless. Highly recommend this place for anyone who appreciates an easy car buying process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We try to make the process as easy as possible and we are glad you noticed. Thank you for being an awesome customer!!

The company is great and they listen to any concerns I

The company is great and they listen to any concerns I have regarding my car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review!

Friendly, professional and excellent service, had to wait

Friendly, professional and excellent service, had to wait about 6 hours for 30,000 service, longer than I'd wished, but everything was good!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your patience and for taking the time to leave us this kind review. It means so much to us!

I was met immediately upon my arrival.

I was met immediately upon my arrival. Jared was pulled from meeting to bring and install plates. Very happy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

So great to hear! Thank you for taking the time to leave us a review!