Good Chevrolet

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3.5
(885 reviews)
Visit Good Chevrolet
Sales hours: 10:00am to 6:00pm
Service hours:
View all hours
Service Sales
Monday 6:30am–6:00pm 9:00am–8:00pm
Tuesday 6:30am–6:00pm 9:00am–8:00pm
Wednesday 6:30am–6:00pm 9:00am–8:00pm
Thursday 6:30am–6:00pm 9:00am–8:00pm
Friday 6:30am–6:00pm 9:00am–8:00pm
Saturday 9:00am–3:00pm 9:00am–8:00pm
Sunday Closed 10:00am–6:00pm
New (866) 914-8761 (866) 914-8761
Used (866) 890-6589 (866) 890-6589
Service (866) 686-1361 (866) 686-1361

Inventory

See all 349 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2003.
Good Chevrolet Inc. is a family owned dealership operating with honesty and integrity while providing the finest products and services available anywhere.

Our philosophy is: Committed To Customer Satisfaction. The ultimate goal of our dealership is to treat every customer during the process of every transaction as our most valuable asset.

With an organizational commitment founded on quality employees and quality products we have established an ongoing positive relationship with our customers.
It's always great at Good!

Service center

Phone number (866) 686-1361

Service hours

Monday
6:30am–6:00pm
Tuesday
6:30am–6:00pm
Wednesday
6:30am–6:00pm
Thursday
6:30am–6:00pm
Friday
6:30am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Reviews

3.5
(885 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Parts guy Mike is terrible with calling a customer.

Parts guy Mike is terrible with calling a customer. Multiple times I have waited patiently so as to not bother them and never hear a word. Then I call and find out my purchase has been there for a week or more after intentionally having him input my correct phone number before leaving the parts counter. Won't even apologize, just skips over it and says in a huff, "well they're here now and you can pick them up". Need customer service retraining badly. Two thumbs down! 👎🏻👎🏻

1.0

dishonest service

I had a very bad experience with this dealership. I have to warn clients getting vehicle service . -they do not have a loaner vehicle. They have diagnosed my car for 1 month and still do not know what was the issue. I have to get my own rental vehicle - Nadia Castillo my service advisor was dishonest and will tell you it is covered by warranty but. Later on the billing she will say another thing that will refuse to cover warranty -Nadia Castillo the service advisor will not call you for an update what s going on. For the entire 1month my vehicle was misdiagnosed and she will not bother to explain why it is taking time. -Nadia Castillo gave a name of the service Manager as Tim Laughlin. , but the name was Wayne Manning, so you ll not be able to reach out to the correct person. -The worst part they did to me is they delivered the vehicle without a electric park break., It is a safety issue! They detached it and did not bring it back! I diplomatically plead that they helped me to correct this issue .but the the serviced advisor refused and tried to hide the manager s name., so i wont able to reach. I left a VM to the mngr but never return back. I am looking for legal options filing a lawsuit to good Chevrolet.if only i can attached the picture of the Electric parking break they've removed and refused to fix.

1.0

I had a very bad experience with this dealership.

I had a very bad experience with this dealership. I have to warn clients getting vehicle service . -they do not have a loaner vehicle. They have diagnosed my car for 1 month and still do not know what was the issue. I have to get my own rental vehicle - Nadia Castillo my service advisor was dishonest and will tell you it is covered by warranty but. Later on the billing she will say another thing that will refuse to cover warranty -Nadia Castillo the service advisor will not call you for an update what s going on. For the entire 1month my vehicle was misdiagnosed and she will not bother to explain why it is taking time. -Nadia Castillo gave a name of the service Manager as Tim Laughlin. , but the name was Wayne Manning, so you ll not be able to reach out to the correct person. -The worst part they did to me is they delivered the vehicle without a electric park break., It is a safety issue! They detached it and did not bring it back! I diplomatically plead that they helped me to correct this issue .but the the serviced advisor refused and tried to hide the manager s name., so i wont able to reach. I left a VM to the mngr but never return back. I am looking for legal options filing a lawsuit to good Chevrolet. if only i can attch the picture of the Electric park break they've removed and refused to fix.

5.0

A really great experience

Everything went well with Oliver as my salesman. He was upfront with me and explained things as needed. I consider it to be excellent and I appreciate that.

Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1.0

I have been a loyal GM customer for years and even worked

I have been a loyal GM customer for years and even worked for them for about three years. I bought a 2016 silverado and within the past couple years, I had water leaks from the antenna and the brake light. Good Chevrolet in Renton WA replaced them, but I had to pay most of the repairs. I still have water stains on my ceiling. I had to remove the whole interior and carpet to put new carpet pad in it because it smelled so bad of mold and mildew, nobodyshould have to go through that. I had to buy the pad and cut it out to fit as well. I called General Motors headquarters and they never reached back out to me after I talked to someone about that issue. This past summer my air conditioning went out and remind you I live in Washington state and hardly need to use it to begin with and dont know why that would go out so quickly. The past couple weeks I started getting a shutter from the engine and I did some research and come to find out when the truck was built and sold, that year and model came with the wrong transmission fluid and many people have had the same issue. Once again I took it to the dealership Good Chevrolet and it was not covered and they wanted to charge me $1000.00 to flush the transmission and replace the fluid and another $1000.00 to fix the condenser on the air conditioning. I couldn't afford it so I had to pass on those and now my truck is sitting in my garage. I had to pay $220.00 just for the diagnosis and couldn't even have either problem fixed. I called General Motors once again and explained these issues and I was told it was a maintenance issue and they won't take care of it, even though I've brought my truck in for all the oil changes and maintenance. I only have 47,000 miles on my truck. It's sad that they will not fix the issues that come from the manufacturer.

5.0

Teddy Sharp met our needs and wants, the sale was easy

Teddy Sharp met our needs and wants, the sale was easy and to the point it did not take all day just a few hours if that. Teddy Sharp was on point.

5.0

My Service advisor Natasha Wilson is pleasant to work

My Service advisor Natasha Wilson is pleasant to work with. She listens well. Vehicle brought in with a under warranty failure. Repairs performed and vehicle back within 1 week. Also note On-Star was great for tow in

5.0

My Service Advisor Natashia Wilson, in the Service

My Service Advisor Natashia Wilson, in the Service Department at Good Chevrolet is the reason I have been a loyal customer of Good Chevy since 2009. I keep coming back because Natashia treats me like family. She even knows my cars name.

4.0

Just bought a 2021 Silverado LT Crew Cab.

Just bought a 2021 Silverado LT Crew Cab. Was happy with my sales rep Richard Graham. He was great with answering the questions I had and directed a very smooth transaction. Richard was very knowledgeable and took the time to explain all the features and technology the truck had as I owned my last Silverado for 18 years and wasn’t up to date on all that stuff. I would recommend Richard if you use Good Chevrolet.

5.0

Service Department

I bought my car here a few years ago and have been coming back to get it serviced ever since. I have never had a Service Agent more helpful than Natashia Wilson. She really went above and beyond to help me resolve all my issues, and she deserves to be recognized for amazing customer service at this dealership. Natashia will always be my go to for all my future appointments in the service department.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Natashia Wilson here at Good Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

See all 885 reviews