Reviews
Well, Ted is very disrespectful. The salesman. Not only I asked for him to make it right after sending me the wrong product that I wanted that he ordered. Send me totally opposite formats and told me all sales are final but at the end of the day he sold me a different card that I didn’t want. Very dishonest guy. Unprofessional don’t do business. Do not recommend if I could give it zero stars. I definitely would. I’ll be filing a complaint with GM. Not only waste of time, but there’s no good people out there anymore and good Chevrolet hires people that does not like be honest! Not only they advertise cars that are say available and you apply for them and they sell you a totally opposite car after you put insurance on it and say this is the car you applied for I wasn’t born yesterday and Ted. I hope you see this review and I hope you get fired.
Well, Ted is very disrespectful. The salesman. Not only I asked for him to make it right after sending me the wrong product that I wanted that he ordered. Send me totally opposite formats and told me all sales are final but at the end of the day he sold me a different card that I didn’t want. Very dishonest guy. Unprofessional don’t do business. Do not recommend if I could give it zero stars. I definitely would. I’ll be filing a complaint with GM. Not only waste of time, but there’s no good people out there anymore and good Chevrolet hires people that does not like be honest! Not only they advertise cars that are say available and you apply for them and they sell you a totally opposite car after you put insurance on it and say this is the car you applied for I wasn’t born yesterday and Ted. I hope you see this review and I hope you get fired.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Even though service was slammed, they made it a point to fix us up in no time! I am able to make my Oregon trip with my truck thanks to them!
Even though service was slammed, they made it a point to fix us up in no time! I am able to make my Oregon trip with my truck thanks to them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Terrible experience and the salesperson was nasty, rude and out of line. I called and left a message for the owner of the dealership to call me about my experience, as of yet I have not heard from him.
Terrible experience and the salesperson was nasty, rude and out of line. I called and left a message for the owner of the dealership to call me about my experience, as of yet I have not heard from him.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thomas, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
The Service department for Good Chev of Renton is all about gouging your pockets bit by bit with each phone call without any resolution to the problem. The only solution is pay more so we can continue to dig deeper in your pocket books! $2000 I still don’t have any answers and they want to charge $3000 just to assess more…. Go somewhere else! The Rep Kenny didn’t even say thanks when I left. Just handed me the papers and walked off. No class or customer service!!!
The Service department for Good Chev of Renton is all about gouging your pockets bit by bit with each phone call without any resolution to the problem. The only solution is pay more so we can continue to dig deeper in your pocket books! $2000 I still don’t have any answers and they want to charge $3000 just to assess more…. Go somewhere else! The Rep Kenny didn’t even say thanks when I left. Just handed me the papers and walked off. No class or customer service!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
My service advisor was very helpful and got my service done much faster than anticipated. Excellent service and explanation of recommendations
My service advisor was very helpful and got my service done much faster than anticipated. Excellent service and explanation of recommendations
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
As usual, Good made it easy to schedule my work and easy to wait there to get it done. Everyone there is great to work with.
As usual, Good made it easy to schedule my work and easy to wait there to get it done. Everyone there is great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We like to refer to this place now as No-Good Chevrolet! Lets just say this, amongst several issues, they sent us home after we paid full price with an empty gas tank!
We like to refer to this place now as No-Good Chevrolet! Lets just say this, amongst several issues, they sent us home after we paid full price with an empty gas tank!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
It went well, but I didn?t get what I wanted for my trade in. Good place to shop for new vehicles. Reputable dealership. I was very satisfied with my purchase.
It went well, but I didn?t get what I wanted for my trade in. Good place to shop for new vehicles. Reputable dealership. I was very satisfied with my purchase.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Roberta, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (425) 235-2000 so we can assist you further.
Great service, friendly staff, that's why I have been a customer for 25+years.Would definitely recommend anyone to Tim O'BRIEN, for your next vehicle..
Great service, friendly staff, that's why I have been a customer for 25+years.Would definitely recommend anyone to Tim O'BRIEN, for your next vehicle..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Duane, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Customer service sucks. Their techs don’t seem to know how to do anything. I brought my car in for an oil change and a noise. It took them all day to do the oil change, I was told the tech didn’t hear any noise (service advisor heard the noise when he checked my car in) when I turned my car on the noise was still there. It is now louder than before. I will not be going back
Customer service sucks. Their techs don’t seem to know how to do anything. I brought my car in for an oil change and a noise. It took them all day to do the oil change, I was told the tech didn’t hear any noise (service advisor heard the noise when he checked my car in) when I turned my car on the noise was still there. It is now louder than before. I will not be going back
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair