Reviews
Kyle Patterson went above and beyond!
Kyle was so helpful in breaking down all of the expected (and unexpected) costs for me when I took in my car. When my service check for my older car showed wear, he helped me decide which repairs were urgent versus moderate, patiently explaining the breakdown of each cost on the phone. As a woman who has been treated as unintelligent by car mechanics, technicians, and associates in the past, Kyle helped to dispel that concern. He gave me a clear, full report after the service to show me the results and the state of each of the elements of the 60K Service, and I feel confident preparing for my upcoming road trips!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving a review! I enjoy reading about our guests great experiences. It sounds like Kyle did everything he could to ensure you had all your questions answered, and a high level of understanding. I know how difficult all the technical terms can be. I hope you are able to work with Kyle moving forward to build a long lasting relationship. Please be sure to let us know if there are any other automotive needs that may arise, and thank you for choosing Honda of Seattle!
Review of Customer Service
Kyle Patterson was great to work with. Kept me fully informed before and after my car was services. Excellent staff member. Easy to work with and fun to talk to. Many thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving a review! I'm glad you were able to work with Kyle. He really is a great asset to our team. After speaking with him you truly understand how much he cares about his customers. We all want what is best for any guest, but being able to build a relationship is the best thing we can hope for. Please be sure to let us know if there are any other automotive needs that may arise, and thank you for choosing Honda of Seattle!
Excellent customer service at Honda of Seattle
I recently purchased a CR-V from Honda of Seattle. From the moment I walked in I didn’t feel pressured or overwhelmed by Breland. He understand my situation and made sure my needs were met. He made my sales transaction a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! Our goal is to be sure you are taken care of from beginning to end. This is your first experience with your vehicle, and we want you to fall in love with it from the first time you see it. Please be sure to let us know if there are any other automotive needs that may arise, and thank you for choosing Honda of Seattle!
Great service!
I recently serviced my Honda at the Honda of Seattle and had a great experience. Kyle Patterson helped me and made my visit smooth, stress-free, and easy. Kyle was very friendly, helped me check-in, catch a shuttle to a meeting downtown, and called me as soon as my car was ready for pick-up. Recommend this dealer to others looking for convienent and great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for writing a review! You experienced what we aim to do with every guest that walks through our doors. Kyle is a wonderful asset to our team. You can tell he truly cares about his customers and wants what is best for them. He realizes getting your vehicle serviced is not on the top of everyone's list of fun things to do, but knows it is a necessity. We want your vehicle running as smoothly as possible for years to come. Please be sure to let us know if there are any other automotive needs that may arise, and thank you for choosing Honda of Seattle!
Timur
Timur has sold my family and friends roughly 11 cars over the years . He made a comment to me that lucky for him we have all found what we like . My response was, because of you, we will find a car you have whether it was top on our list or not , strictly because of Timur. He is professional, thourough , and to be honest, myself and my extended family will forever go to Honda of Seattle because of him. We will follow timur everywhere he may go. He is the ultimate professional , and quietly gives his opinions that he believes will best fit our needs . Bar none, the best car salesman I have ever had the privekedge to work with. I will recommend Timur to everyone I know
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving a review! It is always wonderful to see continued patronage from one of our guests. Eleven years is an impressive amount of time to work with the same person. Timur is a valuable asset to us, and we hope he stays with us for years to come. Please be sure to let us know if there are any other automotive needs that may arise, and thank you for choosing Honda of Seattle!
Full Car Detail
I took my very dirty Honda Accord to be detailed. It came back looking fantastic, inside and out (and all the crack and crevasses)! Kyle, who helped me drop off and pick up my car was clear about the process, prompt and very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for writing a review! It is always wonderful to see a guest raving about their service. I know how exciting it is to get into a freshly detailed vehicle. To know Kyle helped you and gave you all information you needed is great to hear. Please be sure to let us know if there are any other automotive needs that may arise, and thank you for choosing Honda of Seattle!
I had an epiphany
Donika took the time to explain to the the process of my repair - until I understood all the terms of what was going to happen ( now and in the future.). I literally had a lightbulb moment at the dealership! She was patient and polite and professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving a review! This was amazing to read. I personally know the struggle of trying to learn about something that does not quite make sense, vehicles are something that takes a while to grasp, but to know you got that light bulb moment from Donika's explanation is great. She truly cares about her customers, and wants them to understand all we are doing for them. Please be sure to elt us know if there are any other automotive needs that may arise, and thank you for choosing Honda of Seattle!
Great Experience, Great Salesperson!
Our salesperson, Timur, excelled in every category - he was knowledgeable, polite, and helpful! He searched for and found exactly what we were looking for! Completely above and beyond! A super-easy transaction. Will definitely return. We LOVE our new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving a review! Your experience let a smile on my face. To know Timur exceeded all expectations is exactly what we want to hear. We want your first experience with us to be memorable, and great enough to make you want to come back for years to come. Customer satisfaction is our number one goal. Pleas be sure to let us know if there are any other automotive needs that may arise, and thank you for choosing Honda of Seattle!
Manager
Donika Delabar did a great job in taking care of me. She was prompt in calling me as soon as the repair was complete and was thorough in explaining the situation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing a review! To know you had a wonderful time with Donika is great to hear. We always want our guests to be taken care of from beginning to end. Please be sure to let us know if there are any other automotive needs that may arise, and thank you for choosing Honda of Seattle!
Solid service experience
Kyle Patterson was friendly, and respected my time, correctly understanding that I was squeezing this appointment into my regular business day. He did a great job of updating me as to the progress of service, explaining the recommended repairs and assisting me in ensuring that my son could pick up the car at the scheduled time. Happy to return for good service like that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience! It is always wonderful to read about a guest getting treated with the respect they deserve. We know how life is, and want to make the process of getting your vehicle serviced as simple as possible. Time is incredibly valuable which is why we want to make everything run as smoothly as possible. Please be sure to let us know if there are any other automotive needs that may arise, and thank you for choosing Honda of Seattle!