Reviews
Very little waiting and met expectations. Very friendly...
Very little waiting and met expectations. Very friendly and helpful folks. They have a good location that is convenient to me and makes it easy to come in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Headlight Repair
Megan was awesome to work with, she was able to work with my schedule to get my truck repaired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service department was friendly and helpful getting us in...
Service department was friendly and helpful getting us in right away for the oil change we needed. Gave us a call when vehicle was done and got us out in no time flat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Super helpful, pricing was great overall great...
Super helpful, pricing was great overall great experience. I would recommend to family and friends. Love the barista too excellent lattes and snacks, I’d come by for just that!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased four new vehicles from here, from sales...
I have purchased four new vehicles from here, from sales to service I have been treated like they care about their customers, and would like them to return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star review! We are so grateful you have been a part of our family for so long and are thrilled to hear you've purchased four vehicles from us. Our customers drive everything we do -- we're so happy to hear our care and commitment has been felt by you! Thank you for consistently choosing Dwayne Lane's; we appreciate your business!
everything went very smoothly. very happy, no hassles or...
everything went very smoothly. very happy, no hassles or delay. Wish everything went that good. I’ll be sure to use them for both my jeeps
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star review! We're delighted to hear you had such a fantastic experience with us and cannot wait to work with you again in the future on both of your Jeeps! Thank you for choosing Dwayne Lane's; we appreciate your business.
Sales and Service staff are great to work with!
Sales and Service staff are great to work with and I highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your 5-star review! We're absolutely delighted to hear that you've had excellent experiences with both of our departments. Thank you for choosing Dwayne Lane's; we appreciate your business!
Customer of Duanelanes
Megan Mansfield kept me well informed! My car is running well after the repairs they did. I would recommend Duanelanes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your 5-star review! We're so happy to hear you had a fantastic experience with Megan -- we're pretty lucky to have her as part of our family. Thank you for choosing Dwayne Lane's; we appreciate your business!
Megan kept me well informed about the progress of the...
Megan kept me well informed about the progress of the work being done on my car. The work that was completed, on my car, was done well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star review! We're thrilled to hear that you received excellent work on your car and fantastic service from Meaghan. Thank you for choosing Dwayne Lane's; we appreciate your business!
Friendly staff, but ultimately didn't fix the problem....
Friendly staff, but ultimately didn't fix the problem. Was there for an oil change and a software update on my Renegade as the GPS is broken due to a known issue in the software. After 4 hours, they did the oil change, but didn't reset the change oil indicator, and they only partially updated the software. They updated it 1 version, but not to the version that fixes the problem. Now I have a ticket up with Jeep to try to resolve the issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, we are so sorry to hear this. Would you please email us at marketing@dwaynelane.com with your contact information so that we can make things right? Thank you for your willingness to work with us!