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Heartland Toyota

(2,929 reviews)
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,929 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heartland Toyota from DealerRater.

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Anthen Q. And Rabat A. We’re some of the best sellers I...

Anthen Q. And Rabat A. We’re some of the best sellers I have had in 20 years of buying cars. I would return because of their service, and all who helped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing your experience with us. We look forward to seeing you again.

Has the nicest people that did great work on my old rav4;...

Has the nicest people that did great work on my old rav4; trade in for the 2021 model was hassle free and the sales team was amazing and super helpful. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback on your experience with us, Rin.

Super helpful, responsive and fast. I knew what car I...

Super helpful, responsive and fast. I knew what car I wanted to see and what I wanted to pay, and they made it happen. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We are glad you found us to be helpful, responsive, and fast.

My salesman James Alameda truly made my experience...

My salesman James Alameda truly made my experience wonderful. This is 3rd vehicle purchase from him. The staff is amazing and helpful. Thank you Heartland!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for continuing to choose us to fulfill your vehicle needs.

The worst experience ever. We have no other brand but...

The worst experience ever. We have no other brand but Toyota in our household but would not recommend this dealership for your next purchase. Beware!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had such a wonderful experience with Teresa at...

I had such a wonderful experience with Teresa at Heartland Toyota buying my 2021 Toyota Tacoma. She was a sincerely nice salesperson who took the time to make sure my fiancé and I had an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review, Joel.

Exceptional service and experience at Heartland Toyota....

Exceptional service and experience at Heartland Toyota. Sales amd management work diligently throughout the entire process. Very greatfull I chose Heartland Toyota to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing feedback.

The entire experience at Heartland Toyota was absolutely...

The entire experience at Heartland Toyota was absolutely fantastic. The salesman that assisted me was Cristian Gibbs. Let me start out by saying that Mr. Gibbs went ABOVE and BEYOND to make this visit feel more like a friendly chat with an old buddy instead of a car buying experience. We chatted, laughed, and just so happened to look at a couple of cars at the same time. At the end of the day Cristian got me paired up with a car perfectly set up for my needs at a fantastic price. This man has a gift for customer service and making those that he is assisting feel comfortable. If Heartland Toyota had to put a person forward to be the face of their sales department, they could easily do so with Mr. Gibbs and rest easily knowing they made a good choice. After my sales experience I moved on to financing. And while the visit was relatively short I DO want to say that Mr. Magill not only got me the best rate he could. He met my desired monthly payment AND was able to present the care packages in such a way that I didn't feel coerced into anything. It was put in such a way that he was practically saying "Here, let me help you out, check these out and enjoy peace of mind." Fantastic on all accounts. Finally, Mr. Gardener. I spent almost NO time with him at all. However, he went out of his way to drive approximately 1/4 mile to grab me a second key for my newly purchased vehicle with speed and a smile. He was quick, courteous, and I am grateful for that. In all I will definitely be back in the future for my car purchasing needs. As well as all of my new car's care, thanks to Mr. Magill. Well done, Heartland Toyota. And seriously, well done Mr. Gibbs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us with positive feedback. We look forward to seeing you again.

Sarina Garcia went above and beyond to get the car that...

Sarina Garcia went above and beyond to get the car that we wanted - thank you!!! She listened and made the process go quite smoothly.. We highly recommend her!!! Great job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mel and Len, thank you for the amazing fantastic and recommendation.

Great dealership! There was never any pressure or tricks...

Great dealership! There was never any pressure or tricks to get me to buy my truck. Everyone was super easy to work with and showed kindness and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tyler, for the kind review.