Sunset Ford

Worked with Craig and Joey to find a new or used 2020 Explorer. Craig was great and very knowledgeable. Best car buying experience we have had over 25 years and 7 cars.

Very friendly and helpful Tom was helpful and willing to show us all the perks of our new ride. Thank you Tom Horne . Great experience!

Nice service and very friendly personnel Nice service and very friendly personnel Nice service and very friendly personnel Nice service and very friendly personnel Nice service and very friendly personnel

Tommy bonter and Randy did an amazing job as always.. would love to do business with them again.. I hope service surprises me and I hope they have gotten better.. sales has always been amazing with Tommy Bonter but service is well below par

Great people, great experience, not one of those 8 hour experiences. No pressure, let me take my time, showed me my options. Didn’t push.

Everyone was nice and friendly. Went the extra mile to help keep it a surprise for my wife. They made the whole process easy and answered any and all questions I had.

Great job Jr. and crew! I love my car. No problems with long distance discussions, final test drive appt and no surprises...they even sent back an heirloom blanket left in our trade-in by mistake! ~Dan

Very pleasant experience. Made me a good offer on my trade in. Didnt take long from start to finish, they weren't pushy. Highly recommended Sunset Ford.

Worked a distance deal mostly via text and phone calls on a vehicle, finally agreed on a price as well as an option that was to be ordered and installed by the dealer. This was discussed and agreed on several days before I was to make the 5+ hour drive to purchase the vehicle. On the day I’m driving up to buy the vehicle, 3 hours into the drive is when I get the news that they can’t keep to the original agreed upon terms of our deal, the parts department was blamed for dropping the ball, stating that the parts weren’t available for that that particular VIN and trim. (The part in question is not trim or VIN specific I later found out). They offered $200 off the price of the vehicle for the inconvenience, and after some back and forth we decided to purchase it anyway, however upset at the turn of events. The salesman I dealt with was apologetic about the situation and did his best to move things along. Finance department was great too, other than being charged $50 for a 2 day temp permit for WA state (I looked this up later, it’s nowhere close to that expensive). So the $200 off was recovered by the dealer with that fee plus the ludicrous $150 document fees they charge. I will say it’s nice that they include additional warranty coverage and lifetime oil changes with all vehicles purchased, however living over 5 hours away, I doubt I’ll ever take advantage of the free oil change. The part that was the most infuriating however was that after spending nearly $60k on a vehicle, they didn’t fill the tank up. It was slightly below half a tank. Only a full tank with a new vehicle purchase, even though this certified 2019 vehicle cost more than a good deal of new vehicles on the lot. That meant I got to enjoy making a gas stop on my way home after an 11 hour day on the road. Neat.

Timmy Bonter is awesome...called the day to let him know what price range I was going to be in what particulars on vehicles I was looking for and the make of the vehicle . The next morning went to the dealership met Tommy he had done his research the night before and have the perfect vehicle for me I didn’t have to look any further it was in my price range it also had all the a. accessories . Also your sales manager Austin did a great job and worked with me to stay in my budget...definitely a positive experience!!!! Will definitely recommend Tommy Bonter to family and my friends !!!Thsnk you for such a great buy and experience!!!