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BMW Northwest

(1,406 reviews)
Visit BMW Northwest
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2014 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (253) 248-4882 (253) 248-4882
Used (253) 235-4822 (253) 235-4822
Service (253) 235-4610 (253) 235-4610

Reviews

(1,406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW Northwest from DealerRater.

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Easy, flexible and good communication with no surprises.

Easy, flexible and good communication with no surprises. Allea and Marc were great. Make the trip!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are glad to hear that Allea and Marc made a great team and provided excellent communication. Thank you for recommending BMW Northwest!

Very prompt and efficient service.

Very prompt and efficient service. Gave an estimate of cost which was very close to final cost. Friendly staff and excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're delighted to hear that you had a positive experience with our team at BMW Northwest! It's great to know the service was prompt and efficient, and we appreciate your kind words about our staff. Thank you for choosing us!

Austin and the service team were the most efficient,

Austin and the service team were the most efficient, courteous, and helpful that I have ever dealt with—absolutely outstanding and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bill, we're delighted to hear that Austin and the service team provided you with outstanding assistance at BMW Northwest. Thank you for sharing your experience!

Alex was very welcoming, took time to understand what I

Alex was very welcoming, took time to understand what I wanted and my price point, and worked hard to get an acceptable deal to fit my future budget goals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rayvonstanley, we're delighted to hear that Alex provided such a welcoming and accommodating experience at BMW Northwest. Thank you for sharing your positive feedback!

Dave has always made the experience of servicing my

Dave has always made the experience of servicing my vehicle as seamless as possible. He always keeps me up to speed and treats me with respect. Could not recommend more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Todd, we're delighted to hear that Dave has consistently provided you with a seamless service experience at BMW Northwest. Thank you for your recommendation and support!

Their hospitality is unmatched.

Their hospitality is unmatched. Treat everyone with the same respect. Never felt any sort of pressure when going through paperwork. Answered honestly whenever asked. I highly recommend.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending BMW Northwest! We're delighted to hear that our team provided respectful and pressure-free service. We appreciate your feedback and look forward to serving you again in the future!

Excellent service from Rich.

Excellent service from Rich. I had my vehicle serviced on November 18, 2024. The whole experience was seamless, from start to finish.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mark, we're delighted to hear that Rich and the BMW Northwest team provided you with a seamless service experience. Thank you for choosing us!

Excellent service from Tony.

Excellent service from Tony. He is very professional and courteous. Tony was not pushy at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rekha, we really appreciate your kind words about Tony! Thank you for choosing BMW Northwest.

Met more than my expectations can’t believe the buying

Met more than my expectations can’t believe the buying experience,and this is from a former dealer! Buying has changed Old school they want to know you and want you back again unbelievable if you’re looking for one of their products, especially BMWs and used them highly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carole, we're delighted to hear that your experience at BMW Northwest exceeded expectations! It's wonderful knowing our team made a lasting impression. Thank you for recommending us and we hope to see you again in the future!

The whole Experience went quite well.

The whole Experience went quite well. It was glad to know a couple people that have been there before and some that Haven’t and we all came to the same conclusion with purchase there again great experience great job shout out to Mike Brown and Kevin Lambert wouldn’t have done it if they weren’t there. Well probably would’ve. The whole experience was great thank you again BMW Northwest shout out to Manford!! Owner wouldn’t have gone there without him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carole, we're delighted to hear that Mike, Kevin, and Manford made your experience at BMW Northwest a memorable one! Thank you for sharing such positive feedback with us. Enjoy every moment in your new vehicle!