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INFINITI of Orland Park

(1,700 reviews)
Visit INFINITI of Orland Park
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 384-3950 (877) 384-3950
Used (866) 978-3529 (866) 978-3529
Service (877) 633-1881 (877) 633-1881

Reviews

(1,700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Orland Park from DealerRater.

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Everything was quick and easy.

Everything was quick and easy. The online estimate for work to be done is a great help.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad the process was quick and easy, and that our online estimate tool was helpful for you. Best Wishes, INFINITI Of Orland Park

The dealership Listen to my all my Concerns and

The dealership Listen to my all my Concerns and resolved all my issues quickly . It was also easy to make a appointment

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad our team was able to address your concerns quickly and make scheduling easy for you. Best Wishes, INFINITI Of Orland Park

I felt like I was a part of a family, the customer

I felt like I was a part of a family, the customer service I received from LaToya was absolutely superb. She kept me well aware of everything that was done with h my car. I appreciated her kindness.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad LaToya made you feel like family and kept you informed every step of the way. We’ll be sure to share your kind words with her! Best Wishes, INFINITI Of Orland Park

I brought my car in for some service and the entire

I brought my car in for some service and the entire experience was great. They were able to have all the work performed under my extended warranty. They kept me well informed throughout the process

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re glad your service was covered under warranty and that our team kept you informed throughout the process. Best Wishes, INFINITI Of Orland Park

I was introduced to a new advisor today because my other

I was introduced to a new advisor today because my other advisor was no longer there. My new advisor was Kristina she was very pleasant and helpful with my services. I plan to keep her as my advisor for the future

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! We’re glad Kristina made a great first impression and that you plan to continue working with her. We look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

Good service, fair price and received a discount from the

Good service, fair price and received a discount from the email campaign. The service was performed quickly, and I had my car back by lunch time!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We’re glad you enjoyed the quick service, fair pricing, and discount. We look forward to seeing you again and earning 5 stars! Best Wishes, INFINITI Of Orland Park

Great service from Mike every time I stop by for my

Great service from Mike every time I stop by for my service or any question I might have he dropped everything to help. Thank you for great service

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad to hear Mike always takes great care of you and goes above and beyond to help. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

Great experience LaToya was able to apply the coupon

Great experience LaToya was able to apply the coupon that I found online. The service I got done on my car was complete in a timely manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad LaToya could assist and that your service was completed promptly. We appreciate you! Best Wishes, INFINITI Of Orland Park

Natalia was great and so wonderful to work with.

Natalia was great and so wonderful to work with. We came in for a used car we saw on car gurus, and the team showed us that car and didn’t try to upsell us on anything different. Hassan gave us the information we needed in the business office and while we did add on a tire/rim warranty package, we didn’t feel like anything was “pushed” on us. Great team and facility. Makes us want to come back when the time is right for another car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad Natalia and Hassan made the process smooth and transparent for you, and that you felt comfortable every step of the way. We truly appreciate your trust and look forward to welcoming you back when the time is right for your next vehicle! Best Wishes, INFINITI Of Orland Park

Excellent customer service, was kept well informed of

Excellent customer service, was kept well informed of services, and was notified of our next service, which would be six months

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re glad you had an excellent experience and appreciated the updates on your service. We look forward to seeing you again in six months! Best Wishes, INFINITI Of Orland Park