Reviews
My car had to be towed to Infiniti of Orland because it
My car had to be towed to Infiniti of Orland because it wouldn’t start. Christine was my service advisor and she was extremely helpful. She listened to my concerns and kept me informed about what they were doing with my car. She was extremely professional, knowledgeable and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad Christine provided you with helpful, professional, and courteous service while keeping you informed. We appreciate your kind words and look forward to serving you again. Best Wishes, INFINITI Of Orland Park
I can't remember the name of the person who helped me but
I can't remember the name of the person who helped me but he was good also.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re happy to hear you had a good experience with our team, and we’ll be sure to share your kind words with them. We look forward to seeing you again! Best Wishes, INFINITI Of Orland Park
It was great.
It was great. Mike was professional, knowledgeable, and polite. The wait time was very reasonable. I would definitely go back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear about your great experience! Thank you for recognizing Mike’s professionalism and knowledge. We’re glad your visit was timely and pleasant, and we look forward to welcoming you back again. Best Wishes, INFINITI Of Orland Park
Mike was amazing throughout this process.
Mike was amazing throughout this process. I was very concern after the accident that something could be missed. He had my car checked out and then prepared to be repaired through the warranty program once the body shop completed their work. He has always given me good advise since the start of my ownership. I know sometimes he is tired and frustrated, but he maintains a professional posture and gets the job done. This is why my confidence is high in Mike's care of my car. I feel heard and not dismissed. That means a lot.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such thoughtful feedback! We’re so glad to hear that Mike’s professionalism, attention to detail, and care gave you peace of mind during the repair process. It means a lot to know you feel heard and confident in the service provided. We’ll be sure to pass along your kind words to Mike—he’ll truly appreciate them. Thank you for trusting us with your vehicle! Best Wishes, INFINITI Of Orland Park
It was great.
It was great. Great great great great great great great great great great great great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! We look forward to working with you again! Best Wishes, INFINITI Of Orland Park
Latoya was very prompt, professional, the job was done
Latoya was very prompt, professional, the job was done within a reasonable amount of time. I receive my quotes and declined the additional service at this time,
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad LaToya provided prompt and professional service, and that everything was handled smoothly and on time. We’ll be sure to pass along your kind words! Best Wishes, INFINITI Of Orland Park
Excellent, professional, knowledgeable and courteous
Excellent, professional, knowledgeable and courteous service. One of the best car care experiences I've had. They've been my go to since 2017. Won't buy from any other dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and wonderful feedback! We’re thrilled to hear you’ve trusted us since 2017 and continue to enjoy excellent, professional service. We truly appreciate your support and look forward to serving you for many more years to come! Best Wishes, INFINITI Of Orland Park
They took care of me and my car.
They took care of me and my car. Excellent work as always. Thank you Lotoya
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re happy to hear LaToya took great care of you and your car. We’ll be sure to share your appreciation with her! Best Wishes, INFINITI Of Orland Park
LaToya is always professional and friendly.
LaToya is always professional and friendly. I have an adult daughter with a disability. When I drop my truck off for service. She always say. Where's my friend at. Normally When I pick up my truck I bring my daughter. They both greet each other like family. This besides the service. Is why I continue to come back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this heartfelt review! We’re so glad LaToya makes you and your daughter feel like family each time you visit. Her professionalism and kindness truly shine through, and we’ll be sure to share your wonderful feedback with her. We appreciate your loyalty and look forward to welcoming you both back again! Best Wishes, INFINITI Of Orland Park
Excellent service and excellent sales department from
Excellent service and excellent sales department from service advisors and service managers they are always there to understand my concerns. God bless this dealer. God bless the employees and all the staff. and I would like to say thanks to the service advisor specially Christine and Murad and the service manager, Mike and the sales manager Edy, which is always see me and approach me and say hello how are you? How may I help you and offer me cup of coffee or a hotdog if they have it really I feel like I’m at home again. This is one of the best dealers I always dealt and I always buy Infiniti from them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re thrilled to hear that Christine, Murad, Mike, Eddie, and the rest of our team made you feel so welcome and at home. It means a lot to know our service and sales teams are consistently taking care of you. We truly appreciate your loyalty and look forward to serving you again for many more Infiniti experiences! Best Wishes, INFINITI Of Orland Park