Reviews
Great experience, Loved it!
Great experience, Loved it!! Good waiting room atmosphere Thank you Ziegler for the top notch care!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re glad you enjoyed the experience and waiting area. We appreciate you choosing us! Best Wishes, INFINITI Of Orland Park
Everyone here is concerned with giving the customer
Everyone here is concerned with giving the customer complete satisfaction. Professional and personable service. They go above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We’re so glad our team’s professionalism and commitment to going above and beyond made your visit a great one. Best Wishes, INFINITI Of Orland Park
Michael was excellent as always and they did a good job
Michael was excellent as always and they did a good job fixing my brakes thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re glad Michael provided excellent service and that your brakes were taken care of. Best Wishes, INFINITI Of Orland Park
Latoya is the gift that keeps on giving!
Latoya is the gift that keeps on giving! I truly appreciate how I can text her at any time and she will assist.
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- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Latoya! We’re thrilled she’s been so helpful and responsive. If you feel your experience deserves it, we would greatly appreciate you updating your review to 5 stars—it means a lot to our team. Best Wishes, INFINITI Of Orland Park
My appointment was scheduled @ 1 pm and my vehicle was
My appointment was scheduled @ 1 pm and my vehicle was scheduled for work promptly. Michael, my service representative greeted me pleasantly and professionally providing the necessary information complete the service. After evaluating the service needed and expected time to complete the services. At my request I was given the Uber services for the time to complete the service’s. The uber service was excellent, I was able to complete a commitment near by , and received return uber service . I would rate my service over and beyond my expectations. The service cost was reasonable and I also received a coupon discount. My vehicle looked brand new after the included car wash. I have been a customer for a longtime and plan on continuing receiving service with this dealership, hopefully, the friendly competent service, Michael provided will be a ongoing experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re thrilled to hear that Michael provided friendly and professional service, that the Uber service made your visit convenient, and that your vehicle was returned looking brand new. We truly appreciate your loyalty and look forward to continuing to provide exceptional service in the future. Best Wishes, INFINITI Of Orland Park
All work was performed as promised with great
All work was performed as promised with great communication and care. My vehicle was washed and vacuumed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re glad everything was handled as promised and that you appreciated the communication and care. We’re happy your vehicle was returned clean and ready to go! Best Wishes, INFINITI Of Orland Park
Mike always take good care of my service needs when I
Mike always take good care of my service needs when I come to the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re glad to hear Mike always takes great care of your service needs. Best Wishes, INFINITI Of Orland Park
Everyone was friendly and helpful.
Everyone was friendly and helpful. Information was provided regarding needed repairs, the mechanics were experienced and helpful, my battery died and they were more then graceious to assist. Thanks for making me feel like my business mattered!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review! We’re so glad our team could assist and make you feel valued throughout your visit. Your kind words about our staff and mechanics mean a lot, and we’re always here to help whenever you need us. Best Wishes, INFINITI Of Orland Park
Great experience and excellent customer service.
Great experience and excellent customer service. I would buy another car for Hasan and this dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We’re thrilled you had a great experience with Hasan and our team, and we look forward to helping you with your next vehicle! Best Wishes, INFINITI Of Orland Park
LaToya is a great communicator and kept on top of this
LaToya is a great communicator and kept on top of this repair. She or other team members coordinated with the waranty company to handle their payment and it war completed quickly once they got the OK from the warranty company.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear LaToya kept you informed and made sure everything with the warranty and repair was handled smoothly. Best Wishes, INFINITI Of Orland Park