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Larry H. Miller Downtown Honda Spokane

(1,115 reviews)

Reviews

(1,115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always receive prompt excellent service. Purchased...

Always receive prompt excellent service. Purchased another 3 sevice package. Will continue to use Larry H Mileer with current vehicle and my future Honda purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They installed a ski rack on my Pilot quickly and without...

They installed a ski rack on my Pilot quickly and without issue. They ordered the part, called when It got in, and had an appointment that same day to install it. I would definitely use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brian is a Pro and understands my Honda truck is part of...

Brian is a Pro and understands my Honda truck is part of my business. He knows I need a reliable & safe working truck and keeping my Honda truck on the toad with Honda parts & service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joe, Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We look forward to working with you again! Have a nice day! - Mark McClure, Store Manager, 509-821-7200

Fast and courteous service, always a 5!! I never have a...

Fast and courteous service, always a 5!! I never have a problem scheduling service and it's always completed within the "promised" time. I will continue to use Larry Miller Honda for any future service requirements.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Mark McClure, Store Manager, 509-821-7200

People in the waiting room were not wearing masks . It...

People in the waiting room were not wearing masks . It was very unsettling.service was great I was not happy about non masked people.thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! -Mark McClure, Store Manager, 509-821-7200

Myron was ready and able to do everything needed for my...

Myron was ready and able to do everything needed for my appointment. He even got a printout that I requested when it wasn’t included in my receipt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brian and his team are wonderful to work with and always...

Brian and his team are wonderful to work with and always give great customer service. I love that they offer service packages. Makes things easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased, Brain the service manager has taken care of...

Very pleased, Brain the service manager has taken care of use very well over the years, as with before our vehicle service was completed as promised. LHM has a top notch service department, where you can see the pride for service at all levels,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. Our team is always happy to help. We look forward to seeing you again! Thank you, George Lohr Service Manager

Excellent working with Toni Cornell hassle free she help...

Excellent working with Toni Cornell hassle free she help us a lot may god bless her in helping us to get our vehicle every one involved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Andrew Cowart, General Manager

Dan was great! He was helpful and did a great job! Ryan...

Dan was great! He was helpful and did a great job! Ryan was nice too and made the process super easy to handle. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.