Reviews
Great service
Always great service!! They are fast and efficient and always so friendly. I have only had my car since September but I’m very happy with them so far!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. Congratulations again on your fairly recent car purchase! - Andrew Cowart, General Manager
Excellent experience
Everyone in your service service department was excellent, especially Brian Dean at the service desk and Alex (master mechanic)! They took time to listen and explain the details.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else that Brian, Alex, or the team can help you out with! - Andrew Cowart, General Manager
Friendly and Fast
Devon at the Service Counter is awesome. He’s a a super friendly and charming guy. I look forward to seeing him next time I come in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Andrew Cowart, General Manager
Lube Oil Filter change
Came in to get me 2017 oil change. Service writer told me It would cost me $90.00. I told the services writer I get my oil changed for zero cost for the life of the lease. Service writer told me I was wrong and this oil change will cost me $90. Onther service writer came over and said he will get one if the finance guys to help me. After waiting the finance guy came to me and told me I was correct I get lof!s done at no cost until the lease is up. I set my appointment for noon which the person I talk to didn’t enter it in to the computer. Anyway it was 330 in the afternoon before I let. Over 3hiurs for LOF Not exceptable
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to make us aware of your frustrating service experience. It’s good to hear that we were able to get your lease discount sorted out, but we regret the time it took to ensure everything was being handled properly. We hope you’ll continue to visit our dealership in the future. If you have any questions or concerns, please give me a call and I can assist you. Thank you for your time. - Andrew Cowart, General Manager, 509-821-7200
Nick and the crew were fantastic
Great experience. Nick is very caring and is excited about his job. Sales professional for sure. Never high pressure at all. That's why I returned 30 days later to buy from him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your excellent review! Nick and the team were happy to provide a low-pressure experience. Congratulations on your new vehicle! We hope to work with you again soon. - Andrew Cowart, General Manager
Good Dealership
I have purchased 3 Honda vehicles from Larry H. Miller Honda and use their service department. Great staff, friendly and knowledgeable. Recommend them to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review! We are honored to have received your continued business. We hope to work with you again in the future! - Andrew Cowart, General Manager
Great place to buy
Had a great experience with Nick, Harry and Trever. My experience was actually nice with humorous times! Got the deal I wanted with the exact car I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for that enthusiastic review! It was our pleasure to help you get into a great vehicle for a price you were comfortable with. If there is anything else that we can do for you, please don't hesitate to let us know. - Andrew Cowart, General Manager
Frustrating
The service manager was great, but I wouldn't have had to deal with him if the other workers would have LISTENED to the answers of the questions they asked...over and over again. I asked to have something removed...over and over again...and yet they installed a replacement.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review! It's unfortunate to hear that you were forced to repeat yourself, but we're always working on improving the communication skills within our dealership. If you'd like to help us in that endeavor, feel free to give me a call and we can learn from your experience. I hope to work with you again in the future! - Andrew Cowart, General Manager
Shaking Hands with the Best
My experience started with a hug. Unexpected, yes, but it made me feel at ease as I began my search for a new car with my new life as a single woman. Nick ( the Greek ) Daadouch was so kind and informative. He was able to answer every question my son and I threw at him. He was able to come to an agreeable amount for a trade in for my beloved Cadillac and I walked away with a beautiful Honda Civic - sexy black like I have always wanted. A special thank you to the rest of the crew - Andrew Cowart and Robert Mandziara and anyone behind the scenes that helped accommodate me in this purchase. If you are looking for an easy purchase, go to Nick - the Greek.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming in to see us. It was a pleasure assisting you in your search for a new vehicle. Please let us know if you need anything else down the road. Have a great day and enjoy your new Civic! - Andrew Cowart, General Manager
Great professional service.
Devonn in the service department was extremely helpful and got my CRV in and out of there in no time. The new building has a nice waiting area as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We were happy to take care of you and your CR-V. We hope to work with you again in the future! - Andrew Cowart, General Manager