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AutoNation Toyota Spokane Valley

(1,953 reviews)
Visit AutoNation Toyota Spokane Valley
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (844) 327-6356 (844) 327-6356
Used (877) 792-0909 (877) 792-0909

Reviews

(1,953 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Spokane Valley from DealerRater.

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I've always had good luck with Toyota dealerships but I

I've always had good luck with Toyota dealerships but I must say that Autonation of Toyota Spokane Valley has far exceeded my expectations! My 2021 Toyota Tundra 1794 is my third vehicle from them and our 7th Toyota overall. When I take my vehicle in to them for service it's always done correctly and quickly, never once have I felt like I was being cheated or scammed. The salesmen and whole sales team have been awesome to work with! And I've always had positive interaction with the service department. Theirs is a competitive profession and even when I've gone in there and they have probably had a tough day they still have a smile and are extremely friendly and talk to you like a human being. When I bought my first Tundra thru them my wife was so happy about the experience that 4 months later she bought a new camery from them. A couple of years later not only did they give me top dollar on my Tundra but bent over backwards to get me in my new truck. Thanks guys I do love my truck. So way I see it they are a very valuable member of the business community, keep up the great work guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Consumer response

Thank you for giving me the great experience to comment on! Will definitely buy from you again! Sincerely Darren Ammons

Mike Royce was fabulous to work with and I feel very

Mike Royce was fabulous to work with and I feel very comfortable returning for future vehicle maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Cheryl, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

Great staff and sales reps.

Great staff and sales reps. But very dishonest about the trade in value of your car. They offer the lowest but expect you to buy at the highest. Great car I’m happy but wish I would have never traded my car I owned out right. I wouldn’t again and have spoke to all people who ask me about my nice new camary and where I got it at.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

When I visit, the waiting area is always clean and well

When I visit, the waiting area is always clean and well organized. Service staff always informative and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Amazing service!

Amazing service! Fast, professional, and accommodating. I highly recommend Ryan for your salesman! No hassles, no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Olivia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

My appointment was a 8 a.

My appointment was a 8 a.m. 3/17/22. I arrived five minutes before 8a.m. At about 9:20 a.m. I was advised that I needed new window wipers front and rear on my Rave 4. I left Auto Nation at 9:55 a.m. I think 1 hour and 55 minutes is too long for an oil change and wipers replacement. I was also told that I needed to change out my front and rear differential fluids for a total nearing $300 total. That I passed on as at only 68,000 miles (+/-) I have never, ever had to replace my differential fluids at that low mileage. I think that next time I need to get an oil change I will shop around. $120.61 is a bit high for these services. The staff was very nice and I have no complaint about any person I dealt with.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (509) 850-9359 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

AutoNation Toyota has always done a great job on my

AutoNation Toyota has always done a great job on my vehicles. They do services in a timely manner and are very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Everyone was very professional and courteous unlike the

Everyone was very professional and courteous unlike the Autonation Toyota dealership in Las Vegas where all they wanted to do was to screw you out of as much money as possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

Very nice service experience as usual I don't have

Very nice service experience as usual I don't have fifteen words to say to you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Always great service very attentive.

Always great service very attentive.Always get me in quickly and back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!