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Kendall Toyota of Anchorage

(798 reviews)
Visit Kendall Toyota of Anchorage
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–8:00pm Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (888) 550-8554 (888) 550-8554
Used (888) 215-5810 (888) 215-5810
Service (907) 885-0415 (907) 885-0415

Reviews

(798 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Toyota of Anchorage from DealerRater.

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Great job

Met Arn in 2007 and purchased a Prius, ran into him again today he is still working hard at Kendall and purchased another car. Thank you Arn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rob, thank you for sharing your positive experience!

After bankruptcy SUV purchase. Couldn’t believe it

Aaron Nuevo helped my wife and I purchase a pre owned SUV for our growing family. Our experience started off online and over the phone for credit applications. Aaron was very responsive and super helpful. My credit score is not the best by far. Aaron still didn’t give up on us and in the end we were able to get in a new to us SUV. Perfect for what we need as a family. The entire staff is super friendly and very helpful. We were able to look at and drive multiple vehicles to see what would fit us the best. Aaron would literally run and go get the cars for us to test drive. Kendal Toyota also has a kids play room great for younger kids and the vending machine is not over priced for when you need a quick snack or a cool drink. Overall I’m gunna be a Kendal Toyota buyer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Louie, we're glad to hear you enjoyed your visit.

Sam Park is friendly and honest.

Sam Park is friendly and honest. He will help you find what you are looking for, what is the best for you and your family, He will listen to your suggestions and offers ,Unlike other sales person who just want to sell.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're happy to hear you had such a positive experience with our team!

Great Rav4, amazing experience with Arn.

Arn was amazing! He's a great car dealer and an even better person. I love my Rav4, and Arn was able to keep us comfortable while making sure there was no other person that could take the car from us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dustin, we're glad to hear you enjoyed your visit.

Awesome customer service!

Kuya Arn Manipis is really awesome makes the customer feels comfortable and Made sure you understands the value of the cars you wanted to get!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Zhezle Amora, thank you so much for the positive review!

Arn Manipis at Anchorage Kendall is the best

Arn Manipis sold my significant other a Rav 4. Arn is very personable and answered all of our questions. All of the people we have dealt with at Kendall have been nice, and I wouldn’t hesitate to recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy we could provide you with a positive experience!

Toyota Sequoia 2022- Kendall Toyota

Highly satisfied with the service, agents are friendly and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

This is the worst service department that I have ever...

This is the worst service department that I have ever worked with. They are not just bad; they are unsafe. I would stay away unless you like to gamble on your repairs and safety. Kendal service = lies and poor quality.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we would like to get some more details about your service experience with us. Please contact our Service Manager, Romel, at 907-257-3870 so we can address this situation directly.

Salesman responded without answering my question as to...

Salesman responded without answering my question as to availability of vehicle. Then he proceeded to email me daily, unprofessional communication including saying he could see me opening my emails and was hard to communicate with me when I wont call him. I finally had to request him to stop harassing me after a week. Ultimately used a different dealer due to his unprofessionalism.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, thank you for bringing this to our attention. We regret to hear about your experience with us. Please give us a call at 208-880-8888 so we can address your concerns. We look forward to your call.

Excellent customer service

I bought 2017 Dodge Journey from Rita Villanueva Kendall Toyota of Anchorage. She is very professional, knows the process and definitely took care of us. I am recommending her to all my family and friend .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the recommendation, and have an amazing day!