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Paragon Acura

(3,019 reviews)
Visit Paragon Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–8:00pm
Saturday 10:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm 9:00am–4:00pm
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2019 consumer dealer award

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New (866) 579-3549 (866) 579-3549
Service (347) 537-4609 (347) 537-4609

Inventory

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About our dealership

This seller has been on Cars.com since May 2026.
Looking for a top-rated Acura dealership near Queens or Brooklyn? Paragon Acura delivers — literally. With our complimentary pickup and delivery for sales and service across NYC, you can enjoy a stress-free, luxury experience without the trip to the dealership. Serving Long Island City, Astoria, Bronx, Manhattan, and more.
Luxury. Quality. Confidence. Home of the Hassle-free sale!

Service center

Phone number (347) 537-4609

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–4:00pm

Meet our employees

Reviews

(3,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paragon Acura from DealerRater.

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Ive been working with Thomas for the past 10 years. Very professional and great service. Highly recommended.

Ive been working with Thomas for the past 10 years. Very professional and great service. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Moh promised one thing and then once you get into the finance office they want to switch the numbers and increase everything. Horrible horrible experience. Never again in my life would I work with this dealer. Snakes and scammers

Moh promised one thing and then once you get into the finance office they want to switch the numbers and increase everything. Horrible horrible experience. Never again in my life would I work with this dealer. Snakes and scammers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. I understand your concerns and take your feedback seriously. At Paragon Acura, we strive to maintain transparency throughout the financing process. I encourage you to reach out to me directly to discuss your experience further, as I am committed to addressing any discrepancies. Thank you for bringing this to our attention. Ana Quintero Client Relations Manager 718-540-7151 [email protected]

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Jose Perez has been my sales advisor for all four of the vehicles I’ve purchased, and each experience has been outstanding. He is knowledgeable, accommodating, and always takes the time to understand what I’m looking for without ever trying to oversell me. His professionalism and honesty are the reasons I continue to return. I highly recommend Jose to anyone looking to lease or finance a vehicle at Paragon Acura. He makes the entire process smooth and stress-free. Marilyn

Jose Perez has been my sales advisor for all four of the vehicles I’ve purchased, and each experience has been outstanding. He is knowledgeable, accommodating, and always takes the time to understand what I’m looking for without ever trying to oversell me. His professionalism and honesty are the reasons I continue to return. I highly recommend Jose to anyone looking to lease or finance a vehicle at Paragon Acura. He makes the entire process smooth and stress-free. Marilyn

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Marilyn! I’m thrilled to hear about your outstanding experiences with Jose at Paragon Acura. His dedication to providing knowledgeable and honest service truly sets him apart. I appreciate your recommendation, and we look forward to assisting you with your future vehicle needs. Come see us again soon! Ana Quintero Client Relations Manager 718-540-7151 [email protected]

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I really love to work with this guy super transparent and really good service. I really recommend the paragon team and Peter.

I really love to work with this guy super transparent and really good service. I really recommend the paragon team and Peter.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I’m glad you had a great experience with Peter and the Paragon Acura team. Your recommendation means a lot to us. We appreciate your support and look forward to assisting you again in the future! Ana Quintero Client Relations Manager 718-540-7151 [email protected]

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Awesome dealership fully stocked with all new vehicle, I sold my 2024 Toyota tundra, platinum edition and I dealt with Peter famous TikToker, which made my transition very fair and smooth. Very impressed with the staff as well. Highly recommend a friends and family five stars all the way.

Awesome dealership fully stocked with all new vehicle, I sold my 2024 Toyota tundra, platinum edition and I dealt with Peter famous TikToker, which made my transition very fair and smooth. Very impressed with the staff as well. Highly recommend a friends and family five stars all the way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! I'm thrilled to hear that you had a smooth experience selling your 2024 Toyota Tundra with Peter at Paragon Acura. It's great to know that our staff impressed you as well. I truly appreciate your recommendation to friends and family. We look forward to assisting you again in the future! Ana Quintero Client Relations Manager 718-540-7151 [email protected]

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Fast quick easy trustworthy dealership and amazing staff and provided amazing services with my lease.

Fast quick easy trustworthy dealership and amazing staff and provided amazing services with my lease.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that you found Paragon Acura to be fast, quick, and trustworthy, and that we provided you with amazing service during your lease. I truly appreciate your feedback, and we look forward to assisting you again in the future! Ana Quintero Client Relations Manager 718-540-7151 [email protected]

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Peter is the best he save me a lot of money on my car, I highly recommend him for my future business🙏🏻

Peter is the best he save me a lot of money on my car, I highly recommend him for my future business🙏🏻

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Teddy! I’m glad to hear that Peter was able to save you money on your car at Paragon Acura. Your recommendation means a lot to us, and we look forward to assisting you with your future business. Come back and see us anytime! Ana Quintero Client Relations Manager 718-540-7151 [email protected]

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Everyone at paragon was very helpful, friendly, and knowledgeable. They gave me all the time and attention needed and I will definitely be recommending them to everyone I know. Thanks for the great experience.

Everyone at paragon was very helpful, friendly, and knowledgeable. They gave me all the time and attention needed and I will definitely be recommending them to everyone I know. Thanks for the great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience with us at Paragon Acura. Your kind words about our helpful, friendly, and knowledgeable service mean a lot to us. I truly appreciate your recommendation, and we look forward to assisting you again in the future! Ana Quintero Client Relations Manager 718-540-7151 [email protected]

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Just bought my car from Paragon. I worked with Jose Perez throughout the entire process. He was friendly, knowledgeable, and got me a good deal! We spent the better part of the afternoon test driving multiple vehicles, including a trip to a sister lot to see what they had to offer. I eventually decided on a car from the sister lot that Jose had driven over and prepped for me while we went through the paperwork. Being from out of state and new to the city, I had some hurdles we needed to tackle before finalizing things. Jose and the team were well equipped to work with me to get us across the finish line! He even helped get my large/heavy/awkward e-bike into the back of the SUV so I didn't need to make multiple trips.

Just bought my car from Paragon. I worked with Jose Perez throughout the entire process. He was friendly, knowledgeable, and got me a good deal! We spent the better part of the afternoon test driving multiple vehicles, including a trip to a sister lot to see what they had to offer. I eventually decided on a car from the sister lot that Jose had driven over and prepped for me while we went through the paperwork. Being from out of state and new to the city, I had some hurdles we needed to tackle before finalizing things. Jose and the team were well equipped to work with me to get us across the finish line! He even helped get my large/heavy/awkward e-bike into the back of the SUV so I didn't need to make multiple trips.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dorian, thank you for sharing your wonderful experience with us at Paragon Acura! I’m thrilled to hear that Jose was able to assist you so effectively during your car-buying journey. It’s great to know you found the perfect vehicle and that we were there to help you tackle all the challenges along the way, including getting your e-bike sorted. I appreciate your kind words and hope you enjoy your new car. We look forward to seeing you again! Ana Quintero Client Relations Manager 718-540-7151 [email protected]

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he has been incredible, personable and down to earth. He guided me through the whole process. I never felt like “just another customer”. No pressure, no confusion-just clear communication and genuine support. Everything went smoothly and exceeded my expectations. Mohamed was able to get everything done in one day. He was thorough and seamless from start to finish. Mohamed made my entire experience outstanding! I can’t recommend Paragon Honda and the team highly enough.

he has been incredible, personable and down to earth. He guided me through the whole process. I never felt like “just another customer”. No pressure, no confusion-just clear communication and genuine support. Everything went smoothly and exceeded my expectations. Mohamed was able to get everything done in one day. He was thorough and seamless from start to finish. Mohamed made my entire experience outstanding! I can’t recommend Paragon Honda and the team highly enough.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that you had an outstanding experience with Mohamed at Paragon Acura. It's great to know that our clear communication and genuine support made the process smooth for you. I appreciate your recommendation, and we look forward to assisting you again in the future! Ana Quintero Client Relations Manager 718-540-7151 [email protected]

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