Paragon Acura

Hands Down Best seller make u understand everything very clearly recommend 100% excellent experiences love it not the first vehicle with them and not the last this guys especially Jose he never back down to get me this deal even though I still have 11 month left on my lease got me out of it and got me in a brand new 2026 mdx the car wasn’t even there and he made sure he got it for me the same day this guy made he job look so easy brake down everything to the last thing and gave me a call to see if me and my family got home safe with are new baby from the house sells men like him every dealer need wow 🤩 I could stay here and talk for days of this experience we had thanks Jose please don’t change keep being so good and humble man may God keep on blessing u and your family

I ended up at Paragon last week for service to my 2015 MDX. I've been in the market for a new one for a while, but still couldn't decide. But I'll be honest, I was not looking to get another Acura. Nothing against the brand, but after 17 years, I was tired of the MDX and ready to move on. While it was in service, I had a chance to speak with Eudes, a very competent Client Advisor, who introduced me to Frank in sales. Like I said, I was there for service, not to shop for a car. Frank is a car dealer that is a very rare find. Almost as rare as a 2025 CPO MDX A-Spec Advance under 15K miles in Murder Black.(My garage guy came up with that name when he saw it) I told him about my research for a new car, and that the MDX wasn't one of them. No problem, no pressure. He got to know me, and why I didn't like the MDX drive anymore. Of course a new Tech package would be better than my 2015. Still, I had other plans. I wanted more engagement in the road, tight European handling and street style. As if there was a "your wish is my command" moment, he brings me out and shows me this car. It was like this car was trying to find ME and Frank made the introduction. No pressure, as Frank wisely explained to me how I can get a car fully loaded that had features I could only dream about, at a better price and value than a new 26 Tech package. I consulted with people who work in the auto industry representing hundreds of dealerships across the country. I called them to see if they could get me a better deal. Not only could a better deal not be found, but that package in that condition wasn't on any of their lots. And that's when I learned the term Unicorn, in dealership lingo. That is an incredible series of events to come together. And they came together over on Northern Boulevard at Paragon Acura. I started off with Ronnie in the Service Department who was taking in info on my old car. The guy has a naturally friendly personality that makes you feel like you're not gonna get screwed. He's an asset to Service. And Frank, what can I say? He turned a car buyer coming in for service, who was in the market, but had already written off the MDX; into someone who drove off the lot on Friday with the best vehicle I've ever owned at a great deal. This car is so much fun, that to call it driving, barely scratches the surface of how you feel ..behind this wheel. The internet isn't going to find you the right Acura for you. Paragon will put you in the right, and smart choice of models. You just read a review from someone that had a great experience buying a car at a great deal from a dealership, in person. A type of review that's also a Unicorn. Rare and hard to find. Now you know.

The service was systematic. They had a plan of inquiry that began with irregular maintenance call that led into a new lease. I mentioned my limitations they worked on every single thing I picked up my car the same day I came in. I was there a little longer. However, I’ve been getting the car from the same dealership for 18 years. I utilize the time to see some of the old people in many of the new people that I haven’t seen because of the new services that they have where I don’t have to come in personally. The new people are trained well they execute well and I appreciate the incentives that I was able to receive from them, as well as getting to see new talent ease into their new positions.

Excellent customer service, Mahe help me with all my concerns, has the patience and clear words. Thank you.

The service was good,James is doing a great job. I would recommend Patagon Acura to my family and friends

It was very streamlined and had friendly staff! They have a clean facility with nice snacks and drinks for clients as well. Overall, good experience.

We came to sell our vehicle and enjoyed working with Mohammed H. Mohammed was able to answer our questions and explain the shop’s appraisal and pricing process, something that not all other dealerships we talked to were able or willing to do. The dealership was clean and efficient. The location was very easy to get to by car.

I was tasked with selling my mother's car. Paragon Acura reached out to me because of my search on CarMax and arranged for me to come in. My experience with them was a very pleasant one. Everyone was polite, professionally attired and the establishment was clean and well kept. My transaction with Mahi was quite seamless. I felt that he was very transparent and professional. He walked me through the process, answered all my questions and concerns. He communicated with me in a very comprehensive and respectful manner. I was at ease and pleased with our interaction. I would definitely do business again and refer to friends and family as well.

James Roach was my salesman. He is great, and helped me with all my needs, and even drove me home with my new car (I was not so good at the manual one :)).

Mohammed was great - very kind, very responsive. Would go back to Acura because of him. I appreciate everything he did for us.