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Ramsey Mazda

(96 reviews)
2021 state dealer award
View 11 awards
2021 state dealer award 2020 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramsey Mazda from DealerRater.

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Great experience!

My first experience with this dealership. Despite a little snafu, I had a great experience. Victor is a great salesman and his manager very nice. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Ramonita! We're happy to see that you had a great experience working with Victor - thanks so much for your positive feedback!

Super Service

Dropped my cx3 last night for a scheduled oil change this morning.. Service Consultant Todd Stack who has always gone above and beyond when taking care of my car, sent me a text with a link to my car and an incredible video showing and explaining in detail everything that was checked under the hood and the brakes, tires and suspension underneath. This was incredible to see and hear!! Since the car owners aren’t allowed to stand in the work area for safety reasons, this video gave me a closeup view with information. I’m very impressed! I love my CX3 and Ramsey Mazda has always taken good care of my car and me, from the salesman we worked with to lease this car, to the manager who guided my husband and I through purchasing the car at the end of its lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing, Karen! We're happy to see you had a great experience in our Service Department, and that you enjoyed our new video feature. We look forward to seeing you again!

Yep, Another CX-5 to Smile About!

We have bought and leased four CX-5’s from Ramsey Mazda in NJ since 2016, and we have to say thank you. We have mainly worked with Victor Jacobson for all our purchases. We have referred co-workers, family, and other friends to Victor and Ramsey, and they have all been individually cared for and satisfied with their purchases. They have purchased New and Certified Pre-Owned (CPO) CX5’s. Yes, we are very biased to the CX5! It’s our favorite! The CX5 is a great value of offerings and features at a reasonable price, especially when compared to some higher costing luxury brands with only 1/2 or comparably equipped models. Those higher costing brands appear to always be trying to turn you upside down and shake every dollar out of your pocket. This is not the case with Mazda. Mazda cares about the experience, reliability, and the practicality of their vehicles. The CX5 is a classy and well-built suv. We have driven our Grand Touring AWD CX5’s cross-country, in heavy rains and snow, in mud, dirt, high and low temperatures, at highway speeds for long hours durations ranging from 5-12 hrs at a time, packed full with people, our pet, luggage and appliances, mattresses and furniture loaded up to the max, with all the USB ports loaded up and electronics in full play mode. The CX5’s all held up well and performed beautifully without any drama. This is why we keep going back to Mazda, and to great individuals like Victor that believe in their product, and have a passion for durable and aesthetically pleasing automobiles that people actually want to drive and own. We need more thoughtful and hardworking individuals like Victor and the great Sales and Service Teams at Ramsey like Mike, Adonis, Donovan, Joe, Lou, Willy, Krystal, Jim, Shannon, Justin, Erik, and so many others that I do not have room enough to mention. These suvs are more than just cars, but rather are significant tools and bridges to helping life progress. So many great experiences and events have happened because of those CX5’s! All we can say is Thank You Mazda for making such wonderful and durable products that people actually enjoy driving, and for allowing such genuinely caring and diligent individuals like Victor and the Ramsey Mazda Teams to help motorists like ourselves to be safe, to keep some cash in our pockets, and to have more peace of mind knowing that we made the right choice. Keep building more Mazda! It’s a reassurance that Good and Beauty will always win out despite the daily challenges facing our world. We need such creativity and brilliance to continue! Build more, Mazda, and we will be back to buy another. And thanks again, Victor, for helping to make all of this possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your loyalty! We are thrilled to see that you are having great experiences with our dealership and our sales and service teams! We hope you enjoy your new CX-5!!

To the Service team at Mazda in Ramsey!

Great service Mazda in Ramsey! I was concerned with my engine light on but Marianne was able to help out! Thank you to all the service team,especially Todd ! Keep up the good work !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great comments Cristina! Our team works hard to provide the best service possible and we're glad to see you had a great experience. We appreciate your business and look forward to seeing you again.

Service

Great service as usual! I was in and out in a timely manner. Service team is second to none. Great job as always! No complaints from me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great comments! Our team works hard to provide the best service possible and we're glad to see you had a great experience. We appreciate your business and look forward to seeing you again.

Great Service

Very professional with great service. Highly recommend this dealership. Whenever I bring my car in for service, I get treated like a king. Enjoy the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing, we're glad you had a great experience with our Service team!

The best.

These guys are the absolute best. Don't hesitate to shop with them. You will come out happy. The service department is top-notch. The sales folks will go out of their way for you. Financing is simple and explain to you clearly. The management is second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much - we appreciate the kind feedback and support for our team! We look forward to seeing you again!

Buy and service your car here!

I purchased my car here and always use for service. Regular maintenance is less expensive than the shops around town and Todd is always a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

Pleasant experience

Bought a CPO CX9 last week and had the best dealership experience of my life. No pressure to buy, upfront prices, and overall pleasant staff. Justin Arce was the sales manager I worked with and he was very honest about everything. Quick process and I left a very satisfied customer. Thank you Ramsey Mazda

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much - we appreciate the kind feedback and support for our team! We look forward to seeing you again!

Excellent!

Just got my new 2019 CX 3 from Ramsey Mazda,this is my second purchase from this dealership,they are first class all the way!The entire process from start to finish was fantastic,special thanks to my salesman Willy Elkammary,very knowledgeable and knows what customer satisfaction means.I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks very much, Mark! We appreciate the kind feedback. Thank you for choosing Ramsey Mazda!