Reviews
Christian was great helping us with our new purchase of
Christian was great helping us with our new purchase of our 2026 CLE 300 we will be back for sure!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re glad you felt well supported throughout the purchase of your new Mercedes-Benz CLE 300. Hearing that you’ll be back means a lot to our team.
We worked both Sean T and Roman as our sales team during
We worked both Sean T and Roman as our sales team during the recent purchase of a new vehicle and they were very professional. They were helpful in responding to all our questions and needs during the process. They likewise continued to follow up after the sell as well.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your mention of our team’s professionalism and continued follow-up highlights how we care for you from purchase onward. Enjoy every moment with your new Mercedes-Benz GLE 350.
Sean T and Roman were the sales people we worked with on
Sean T and Roman were the sales people we worked with on our recent purchase of a new vehicle at Long Mercedes. They both were very helpful and professional during the purchase of our new car. They have diligently followed up after the sell as well. They are great team to work and we highly recommend them.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Phil, for sharing your experience with us! We're happy to hear it went well with Sean and Roman. We truly appreciate your feedback.
Joshual Brewer was outstanding, it's our second vehicle
Joshual Brewer was outstanding, it's our second vehicle buying from Josh and will always buy from him .
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It’s fantastic to hear that your second experience with us went so smoothly. We’re delighted you’re enjoying your Mercedes-Benz AMG GLS 63 and appreciate your continued trust. We look forward to assisting you again when you’re ready for your next vehicle.
I can not say enough about James Odom and the Long
I can not say enough about James Odom and the Long Dealership. The level of customer service is amazing. I highly recommend them to anyone who is looking for a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re thrilled James provided such outstanding service during your purchase. It’s wonderful to know buying your used Volkswagen Jetta was a great experience. Thank you for recommending us.
It is rare to find a finance manager who actually
It is rare to find a finance manager who actually understands and listens to the customer. Furthermore, it is rare to find a General Manager who is open, personable and going the extra mile. Kudos to David Hensley who made my transaction seamless and comfortable. As they say in the NFL - he is the GOAT and as long as he is there I will continue to recommend your dealership to EVERYONE! :)
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re delighted to hear our finance and general managers guided you smoothly through your Cadillac CTS purchase. They listened closely and went the extra mile to ensure a comfortable process. Thank you for spreading the word about your experience.
My experience was amazing!
My experience was amazing!! I had Roman and he was incredibly helpful and reliable with amazing communication skills. While buying my car the financial department was extremely helpful in making sure I was getting the best and at amazing rates. Thank you Mercedes!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s fantastic to learn about your experience with your new Mercedes-Benz GLB 250. We’re pleased our team delivered clear communication and dependable support through every step, and our finance team helped secure great financing terms. Enjoy your GLB 250, and thank you for choosing us.
Neil and David did it again, they came through big time.
Neil and David did it again, they came through big time. 5 out of 5. 2022 AMG SL63, 3800 miles. We were looking for our dream car and they found it. This is our 4th car with Neil over the last 12 years. We appreciate all you do.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It’s great to welcome you back and help secure your dream 2022 Mercedes-Benz AMG SL63. Serving you for a fourth purchase over the last 12 years and seeing you enjoy that model with just 3,800 miles on it is incredibly rewarding. We appreciate your loyalty and look forward to assisting you again.
Roman Bagley was thoroughly professional and
Roman Bagley was thoroughly professional and knowledgeable. We had an excellent experience in selecting our new car. We are very happy and would certainly come to Long Mercedes again.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting the professional and knowledgeable service you experienced while choosing your new Mercedes-Benz. We’re thrilled to hear you’re pleased and look forward to welcoming you back.
I purchaced a GLB 250 from Mercedes Benz at Long of
I purchaced a GLB 250 from Mercedes Benz at Long of Chattanooga. David Harman was helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted you chose a Mercedes-Benz GLB 250 and found our team helpful. Thank you for the five-star rating. We hope you enjoy your new vehicle and look forward to your next visit.