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Hersons Kia

(646 reviews)

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(646 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hersons Kia from DealerRater.

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I had two experience at Herson's Kia the first one was wonderful. Chavez Ralph it's the name of the greatest car dealer, we went for a trade it didn't work out but he got us a great deal for an amazing car with no down payment and all the staff was very helpful. My 2nd experience was not pleasant. I booked an appointment with the mechanic for my right rear tire, I got there ;after payment he told me that he fixed the left rear tire who in my knowledge had no problem and he tried to convince me that's what I came for

I had two experience at Herson's Kia the first one was wonderful. Chavez Ralph it's the name of the greatest car dealer, we went for a trade it didn't work out but he got us a great deal for an amazing car with no down payment and all the staff was very helpful. My 2nd experience was not pleasant. I booked an appointment with the mechanic for my right rear tire, I got there ;after payment he told me that he fixed the left rear tire who in my knowledge had no problem and he tried to convince me that's what I came for

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good service and nice peoples I recommend 100% the people helping a lot and always

Good service and nice peoples I recommend 100% the people helping a lot and always

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Got a good deal on a trade in. Service was prompt, shown several cars till I found one I liked.

Got a good deal on a trade in. Service was prompt, shown several cars till I found one I liked.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jose was easy to work with and very helpful when I was servicing my 2025 K4

Jose was easy to work with and very helpful when I was servicing my 2025 K4

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I got a great deal and i loved the Kia telluride , is a great car with a lot features

I got a great deal and i loved the Kia telluride , is a great car with a lot features

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very professional and was willing to help me answer all my questions. Would go again!

Very professional and was willing to help me answer all my questions. Would go again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealership is outstanding. My salesman Keith helped me find an outstanding Kia Sportage at an excellent price. I couldn't be happier! Memories of "Hersons 8th & O" in downtown DC👍.

The dealership is outstanding. My salesman Keith helped me find an outstanding Kia Sportage at an excellent price. I couldn't be happier! Memories of "Hersons 8th & O" in downtown DC👍.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We meet with Sam and he was an amazing sales associate! He took his time working with us and walked us through every part of the car buying experience. He helped us to get the deal we wanted for an AMAZING car! We couldn't be happier! Thanks to Sam and Herson's

We meet with Sam and he was an amazing sales associate! He took his time working with us and walked us through every part of the car buying experience. He helped us to get the deal we wanted for an AMAZING car! We couldn't be happier! Thanks to Sam and Herson's

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had an outstanding experience purchasing my 2026 Kia K4 LXS from Herson Kia! From start to finish, everything was smooth, transparent, and genuinely enjoyable. A huge shoutout to Automotive Sales Consultant Joshua Derick—he was knowledgeable, patient, and never made me feel pressured at any point. He took the time to answer all my questions, walk me through the features of the K4, and made sure I was completely comfortable with my decision. I also want to thank manager Andrea for making the process seamless and stress-free. She was professional, accommodating, and ensured I got a great deal that worked for me. The entire team at Herson Kia made this one of the best car-buying experiences I’ve ever had. If you’re looking for excellent customer service, honesty, and a team that truly cares, I highly recommend them. Loving my new 2026 Kia K4 LXS!

I had an outstanding experience purchasing my 2026 Kia K4 LXS from Herson Kia! From start to finish, everything was smooth, transparent, and genuinely enjoyable. A huge shoutout to Automotive Sales Consultant Joshua Derick—he was knowledgeable, patient, and never made me feel pressured at any point. He took the time to answer all my questions, walk me through the features of the K4, and made sure I was completely comfortable with my decision. I also want to thank manager Andrea for making the process seamless and stress-free. She was professional, accommodating, and ensured I got a great deal that worked for me. The entire team at Herson Kia made this one of the best car-buying experiences I’ve ever had. If you’re looking for excellent customer service, honesty, and a team that truly cares, I highly recommend them. Loving my new 2026 Kia K4 LXS!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good communication, a fair price, and low pressure sales staff. We worked with Josh, who was great. Adria in finance was also a pleasire. One of the better car buying experiences I’ve had!

Good communication, a fair price, and low pressure sales staff. We worked with Josh, who was great. Adria in finance was also a pleasire. One of the better car buying experiences I’ve had!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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