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Hersons Kia

(659 reviews)

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(659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hersons Kia from DealerRater.

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Great dealership! Keith was very thorough and transparent about everything. He made sure things went as smooth as possible. I highly recommend working with him

Great dealership! Keith was very thorough and transparent about everything. He made sure things went as smooth as possible. I highly recommend working with him

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Avoid this dealership: They will attempt to charge more than the legal limit of marylands document fees and hide them under other names. They will inflate prices of required services such as registration, tags, and title. If you have to buy a car from here check all of the financial paperwork thoroughly they are not to be trusted!

Avoid this dealership: They will attempt to charge more than the legal limit of marylands document fees and hide them under other names. They will inflate prices of required services such as registration, tags, and title. If you have to buy a car from here check all of the financial paperwork thoroughly they are not to be trusted!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hersons provided a great car buying experience. Knowledgeable, friendly, and low pressure. The team works together to get you in the car you want in as short a time as possible. I love my new-to-me car and would definitely go back to them.

Hersons provided a great car buying experience. Knowledgeable, friendly, and low pressure. The team works together to get you in the car you want in as short a time as possible. I love my new-to-me car and would definitely go back to them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure deal made with some additional incentives. Hands down probably one of the easiest and smoothest transactions. I definitely recommend.

No pressure deal made with some additional incentives. Hands down probably one of the easiest and smoothest transactions. I definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
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Highly recomended with excellent service from start to finish it qucik and easy. If you are just looking around they you will get same service as the one making a purchase.

Highly recomended with excellent service from start to finish it qucik and easy. If you are just looking around they you will get same service as the one making a purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent experience at Hersons! Josh in sales was very knowledgeable, friendly, and very easy to work with. They found the exact vehicle I wanted and it was an easy car buying experience from start to finish! I would strongly recommend this dealership.

Excellent experience at Hersons! Josh in sales was very knowledgeable, friendly, and very easy to work with. They found the exact vehicle I wanted and it was an easy car buying experience from start to finish! I would strongly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick dealership, honest, how helpful that pushy and would definitely recommend them to other people

Quick dealership, honest, how helpful that pushy and would definitely recommend them to other people

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service ! Friendly and professional discussion the team is customer oriented and they will find the best options for you. Thank you Jazz and Keith

Excellent service ! Friendly and professional discussion the team is customer oriented and they will find the best options for you. Thank you Jazz and Keith

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service. Our salesperson, Sandro, was very helpful as we explored options for our new car. He was knowledgeable and provided answers to all of our questions. He was also patient, as we decided to test-drive several cars. This was our second purchase from Herson’s Kia. All other staff that we interacted with were also helpful and friendly.

Excellent service. Our salesperson, Sandro, was very helpful as we explored options for our new car. He was knowledgeable and provided answers to all of our questions. He was also patient, as we decided to test-drive several cars. This was our second purchase from Herson’s Kia. All other staff that we interacted with were also helpful and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We worked with Jay at Herson’s Kia. He was professional, attentive and got us a great deal. Ethel handled all the paperwork and somehow managed to make that very long, boring process tolerable through her bright and cheerful personality. And the young man who combed through our trade-in looking for a parking permit I’d forgotten. He was great too! What a great team!

We worked with Jay at Herson’s Kia. He was professional, attentive and got us a great deal. Ethel handled all the paperwork and somehow managed to make that very long, boring process tolerable through her bright and cheerful personality. And the young man who combed through our trade-in looking for a parking permit I’d forgotten. He was great too! What a great team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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