Reviews
Herson's was a pleasure to deal with in purchasing my Kia
Herson's was a pleasure to deal with in purchasing my Kia Sportage. They were not high pressure and were very accommodating. They let me take vehicle out for a test drive without sitting in vehicle with us. They also delivered a promised part to my home after it arrived at dealership which I appreciated. So far so good, I am pleased with my vehicle and the dealership.
Herson's was a pleasure to deal with in purchasing my Kia
Herson's was a pleasure to deal with in purchasing my Kia Sportage. They were not high pressure and were very accommodating. They let me take vehicle out for a test drive without sitting in vehicle with us. They also delivered a promised part to my home after it arrived at dealership which I appreciated. So far so good, I am pleased with my vehicle and the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
As a first-time buyer, car shopping seemed intimidating.
As a first-time buyer, car shopping seemed intimidating. However, the staff at Hearson's made it easy! Pearla and Josh were incredibly friendly, supportive, and patient throughout the whole process, never once pressuring me or exploiting my lack of experience. It was the easiest, most straightforward dealership I had in my process and I would absolutely come back! We did experience a bit of pressure to buy an extended warranty, but once we made it clear we weren't interested, the person helping respectfully backed off.
As a first-time buyer, car shopping seemed intimidating.
As a first-time buyer, car shopping seemed intimidating. However, the staff at Hearson's made it easy! Pearla and Josh were incredibly friendly, supportive, and patient throughout the whole process, never once pressuring me or exploiting my lack of experience. It was the easiest, most straightforward dealership I had in my process and I would absolutely come back! We did experience a bit of pressure to buy an extended warranty, but once we made it clear we weren't interested, the person helping respectfully backed off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This was a great sales experience!
This was a great sales experience! The car was exactly as described and photographed on their website, and the sales associate was very nice and answered all my questions. The finance associate was a little pushy with purchasing an extended warranty, and got a little grumpy when I refused an additional purchase, but overall we got the job done!
This was a great sales experience!
This was a great sales experience! The car was exactly as described and photographed on their website, and the sales associate was very nice and answered all my questions. The finance associate was a little pushy with purchasing an extended warranty, and got a little grumpy when I refused an additional purchase, but overall we got the job done!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had the best experience purchasing my new EV9 with
I had the best experience purchasing my new EV9 with Herson’s Kia. I started looking for the right car several months ago and Ernesto was the most patient and supportive partner through it all. He was informative and patient, and went above and beyond when I visited the dealership, called with queries and eventually made the purchase. He was a true partner and ultimately helped me find the car of my dreams. Shout out also goes to Jorge and Ralphael and the entire team. Thanks!!!
I had the best experience purchasing my new EV9 with
I had the best experience purchasing my new EV9 with Herson’s Kia. I started looking for the right car several months ago and Ernesto was the most patient and supportive partner through it all. He was informative and patient, and went above and beyond when I visited the dealership, called with queries and eventually made the purchase. He was a true partner and ultimately helped me find the car of my dreams. Shout out also goes to Jorge and Ralphael and the entire team. Thanks!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Staffs were amazing, from the sales staff through the
Staffs were amazing, from the sales staff through the service staff were all helpful and attentive.
Staffs were amazing, from the sales staff through the
Staffs were amazing, from the sales staff through the service staff were all helpful and attentive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We bought our 2025 Sorento plug in over the phone with
We bought our 2025 Sorento plug in over the phone with George the sales manager and Josh the sales consultant. We drove from NC to get the car and were extremely pleased with the help and professionalism of all involved… George, Josh and Raphael. I got the exact car I wanted and would recommend this team especially to those who live in the Maryland and Virginia area
We bought our 2025 Sorento plug in over the phone with
We bought our 2025 Sorento plug in over the phone with George the sales manager and Josh the sales consultant. We drove from NC to get the car and were extremely pleased with the help and professionalism of all involved… George, Josh and Raphael. I got the exact car I wanted and would recommend this team especially to those who live in the Maryland and Virginia area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had an excellent experience at this dealership.
I had an excellent experience at this dealership. The salesperson was very friendly, patient and knowledgeable. He clearly explained all available options and helped me find the best deal for my needs and budget.The entire process was smooth and transparent from start to finish . Highly recommend this dealership and their professional staff!
I had an excellent experience at this dealership.
I had an excellent experience at this dealership. The salesperson was very friendly, patient and knowledgeable. He clearly explained all available options and helped me find the best deal for my needs and budget.The entire process was smooth and transparent from start to finish . Highly recommend this dealership and their professional staff!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have had two great experiences at this dealership, once
I have had two great experiences at this dealership, once in 2021 and again in 2025. They are calm, professional, and really listen to the consumer. I highly recommend them and will use them in the future.
I have had two great experiences at this dealership, once
I have had two great experiences at this dealership, once in 2021 and again in 2025. They are calm, professional, and really listen to the consumer. I highly recommend them and will use them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Herson's Kia offers outstanding customer service!
Herson's Kia offers outstanding customer service! I travel 2 hours from home just to buy from this dealership, and they are well worth the drive. The staff is incredibly friendly, knowledgeable, and attentive to every detail. They made the entire car-buying process smooth and stress-free. Five Kias down, and a lifetime more to buy—highly recommend!
Herson's Kia offers outstanding customer service!
Herson's Kia offers outstanding customer service! I travel 2 hours from home just to buy from this dealership, and they are well worth the drive. The staff is incredibly friendly, knowledgeable, and attentive to every detail. They made the entire car-buying process smooth and stress-free. Five Kias down, and a lifetime more to buy—highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I drive 2 hours to Herson’s Kia—worth it every time.
I drive 2 hours to Herson’s Kia—worth it every time. Outstanding service, five Kias strong!
I drive 2 hours to Herson’s Kia—worth it every time.
I drive 2 hours to Herson’s Kia—worth it every time. Outstanding service, five Kias strong!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
