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Hersons Kia

(677 reviews)

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(677 reviews)

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I can’t say enough good things about my experience at Herson’s Kia, especially working with Ralphael Louis Chavez. Before coming to Herson’s, I had a very disappointing experience at Laurel Kia. I left there feeling like all Kia dealerships were the same, poor customer service, and not focused on the customer. I was honestly ready to give up on Kia altogether and start shopping for a different brand. Thankfully, I decided to give Kia one more chance, and that’s where I met Ralphael at Herson’s Kia. From the moment we started talking, he completely changed my perception of what a car-buying experience should be. He was professional, knowledgeable, patient, and genuinely interested in helping me find the right vehicle instead of just making a sale. Even though he was busy, he never lost focus on what I was really looking for and made me feel like I was his top priority. Thanks to Ralphael, I ended up purchasing a fully loaded 2027 Kia Telluride, and I couldn’t be happier with my decision. He answered every question, kept me informed throughout the entire process, and made everything smooth and stress-free. The same goes for the Finance Department. I usually feel pressured when it comes time to meet with the finance manager, but at Herson’s, Andrea was so professional, welcoming, and transparent that the entire transaction felt more like working with family than buying a car. If it weren’t for Ralphael, Andrea, and the entire Herson’s Kia team—from the manager to the person who cleaned and prepared my vehicle—I would be driving a different brand today. They are the reason I stayed with Kia, and they are a tremendous asset to Herson’s Kia. If you’re looking for an honest, knowledgeable salesperson and team in a dealership that truly puts its customers first, I highly recommend Herson’s Kia. Ask for Ralphael Louis Chavez, you won’t be disappointed.

I can’t say enough good things about my experience at Herson’s Kia, especially working with Ralphael Louis Chavez. Before coming to Herson’s, I had a very disappointing experience at Laurel Kia. I left there feeling like all Kia dealerships were the same, poor customer service, and not focused on the customer. I was honestly ready to give up on Kia altogether and start shopping for a different brand. Thankfully, I decided to give Kia one more chance, and that’s where I met Ralphael at Herson’s Kia. From the moment we started talking, he completely changed my perception of what a car-buying experience should be. He was professional, knowledgeable, patient, and genuinely interested in helping me find the right vehicle instead of just making a sale. Even though he was busy, he never lost focus on what I was really looking for and made me feel like I was his top priority. Thanks to Ralphael, I ended up purchasing a fully loaded 2027 Kia Telluride, and I couldn’t be happier with my decision. He answered every question, kept me informed throughout the entire process, and made everything smooth and stress-free. The same goes for the Finance Department. I usually feel pressured when it comes time to meet with the finance manager, but at Herson’s, Andrea was so professional, welcoming, and transparent that the entire transaction felt more like working with family than buying a car. If it weren’t for Ralphael, Andrea, and the entire Herson’s Kia team—from the manager to the person who cleaned and prepared my vehicle—I would be driving a different brand today. They are the reason I stayed with Kia, and they are a tremendous asset to Herson’s Kia. If you’re looking for an honest, knowledgeable salesperson and team in a dealership that truly puts its customers first, I highly recommend Herson’s Kia. Ask for Ralphael Louis Chavez, you won’t be disappointed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great, no pressure experience through every step of the process. Very happy with my interactions and purchase.

Great, no pressure experience through every step of the process. Very happy with my interactions and purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The salesperson was knowledgeable and met all my expectations for what I was looking for.

The salesperson was knowledgeable and met all my expectations for what I was looking for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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We got a really good deal for the lease electric that we opted for. The service was quick and they helped set up the app as well. Jazz was very friendly .

We got a really good deal for the lease electric that we opted for. The service was quick and they helped set up the app as well. Jazz was very friendly .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
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Our experience purchasing a 2027 Kia Seltos could not have been easier. Ralphael took us step by step to help us secure a car with advanced safety features. Hersons is always the way to go

Our experience purchasing a 2027 Kia Seltos could not have been easier. Ralphael took us step by step to help us secure a car with advanced safety features. Hersons is always the way to go

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honest and straightforward. Good prices. Nice people. I'll definitely be going back for my next car.

Honest and straightforward. Good prices. Nice people. I'll definitely be going back for my next car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Вот вариант живого и естественного отзыва на английском: ⭐⭐⭐⭐⭐ We came to the dealership just for a test drive, but ended up leaving with a brand-new Kia Telluride! Our sales manager, Sam, was incredibly friendly, welcoming, and easy to talk to. He made us feel comfortable from the very beginning, answered all of our questions, and never made us feel pressured. His positive attitude made the whole experience enjoyable. Andrea, the finance manager, was also wonderful. She explained everything clearly, made the paperwork simple, and was just as friendly and professional. We were comparing several different brands, but after driving the Telluride and working with such a great team, our choice became easy. We purchased it as our family travel vehicle, and it’s an incredibly well-designed SUV with everything we were looking for. Thank you, Sam, Andrea, and the entire team for making this such a smooth and enjoyable car-buying experience. We highly recommend this dealership!

Вот вариант живого и естественного отзыва на английском: ⭐⭐⭐⭐⭐ We came to the dealership just for a test drive, but ended up leaving with a brand-new Kia Telluride! Our sales manager, Sam, was incredibly friendly, welcoming, and easy to talk to. He made us feel comfortable from the very beginning, answered all of our questions, and never made us feel pressured. His positive attitude made the whole experience enjoyable. Andrea, the finance manager, was also wonderful. She explained everything clearly, made the paperwork simple, and was just as friendly and professional. We were comparing several different brands, but after driving the Telluride and working with such a great team, our choice became easy. We purchased it as our family travel vehicle, and it’s an incredibly well-designed SUV with everything we were looking for. Thank you, Sam, Andrea, and the entire team for making this such a smooth and enjoyable car-buying experience. We highly recommend this dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone at Herson’s Kia. Was fantastic…best car buying experience ever. Everyone from our salesperson Raffael to our sales manager to our financial manager were very knowledgeable and kind. We always felt as though they had our best interests at heart!

Everyone at Herson’s Kia. Was fantastic…best car buying experience ever. Everyone from our salesperson Raffael to our sales manager to our financial manager were very knowledgeable and kind. We always felt as though they had our best interests at heart!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Вот вариант живого и естественного отзыва на английском: ⭐⭐⭐⭐⭐ We came to the dealership just for a test drive, but ended up leaving with a brand-new Kia Telluride! Our sales manager, Sam, was incredibly friendly, welcoming, and easy to talk to. He made us feel comfortable from the very beginning, answered all of our questions, and never made us feel pressured. His positive attitude made the whole experience enjoyable. Andrea, the finance manager, was also wonderful. She explained everything clearly, made the paperwork simple, and was just as friendly and professional. We were comparing several different brands, but after driving the Telluride and working with such a great team, our choice became easy. We purchased it as our family travel vehicle, and it’s an incredibly well-designed SUV with everything we were looking for. Thank you, Sam, Andrea, and the entire team for making this such a smooth and enjoyable car-buying experience. We highly recommend this dealership!

Вот вариант живого и естественного отзыва на английском: ⭐⭐⭐⭐⭐ We came to the dealership just for a test drive, but ended up leaving with a brand-new Kia Telluride! Our sales manager, Sam, was incredibly friendly, welcoming, and easy to talk to. He made us feel comfortable from the very beginning, answered all of our questions, and never made us feel pressured. His positive attitude made the whole experience enjoyable. Andrea, the finance manager, was also wonderful. She explained everything clearly, made the paperwork simple, and was just as friendly and professional. We were comparing several different brands, but after driving the Telluride and working with such a great team, our choice became easy. We purchased it as our family travel vehicle, and it’s an incredibly well-designed SUV with everything we were looking for. Thank you, Sam, Andrea, and the entire team for making this such a smooth and enjoyable car-buying experience. We highly recommend this dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had an excellent experience at Herson's Kia! Keith Camero was extremely knowledgeable, helpful, and made the entire buying process a pleasure

We had an excellent experience at Herson's Kia! Keith Camero was extremely knowledgeable, helpful, and made the entire buying process a pleasure

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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