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Ron Lewis Chrysler Dodge Jeep Ram Cranberry

(712 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–5:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (855) 216-5848 (855) 216-5848
Used (855) 222-6015 (855) 222-6015
Service (855) 221-7406 (855) 221-7406

Reviews

(712 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Lewis Chrysler Dodge Jeep Ram Cranberry from DealerRater.

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Salesperson told me he could not offer more for my trade...

Salesperson told me he could not offer more for my trade because it had been wrecked and repaired. Dealership is selling it with a clean car fax. Not happy, should have went with my instinct and walked out! But now I know in the future not to deal with Cranberry Dodge. Dishonesty is unappealing!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Buy Of Our Lives

I was looking to upgrade my truck and me and my wife stopped in and right from from the start our salesman Cliff made it a fun and enjoyable experience. I wasnt sold on a dodge yet but cliff let us test drive a few rams the first ram wedrove didnt impress us but that was only because it was the 4.7l engine. Then we test drove the 5.7l the pickup and th3 power on this truck had me sold. The salesmen ship was wonderful, in no way did we ever feel forced to buy anything, and everyone was so kind and helpful. Without a doubt I will be buying all my cars and trucks from cliff he made it such a enjoyable process and when can you say that about buying a car. Matt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matt- Thanks so much for taking the time to tell us about your experience. We are happy to have earned your business and that you are pleased with your new truck! Please let us know how we can be of service to you in the future!

Great Service on my Jeep Liberty

I bought my 2012 Jeep Liberty from Doug. He did a great job and worked very hard at making sure I got what I wanted at the price I wanted. I love my Liberty and my experience with Doug.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Diane- thank you for taking the time to leave us your feedback! We appreciate your business~

Best Salesman

I was offered a variety of choices of cars in my budget. The salesman, Bryan Friese, was very friendly and knowledgable about the cars I have chosen to test drive. He also was my finance manager and helped me choice me the best option for me. I would definately recommend this company to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback! We appreciate your business and look forward to helping you with any of your vehicle's needs in the future~

I purchased a 2012 jeep compass. Staff were all very...

I purchased a 2012 jeep compass. Staff were all very pleasant and salesman brad young was very knowledeable and assisted mw all afternoon ensuring I receive the best deal for my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

UPDATE to review: Unsatisfactory Service by Bill S

Last week I scheduled a meeting with Roberto Campagna to discuss the unsatisfactory level of service that my car and I have both received from their dealership over the past several visits. I previously dealt with Bob Banaszak, however Roberto filled Bob?s vacated position sometime later in 2012. After speaking with Roberto, it seemed as though he was generally concerned by our discussion and in my opinion handled things more professionally than his predecessor had in the past. When our discussion concluded, I believed the dealership would work with me to settle my unresolved issues (oil leak and check engine light), in addition to raising the bar for possible service visits in the future. I made an appointment for my check engine light during our meeting for the following day. During that visit, I must say that I was impressed by the high level of service they showed my car in addition to the courteous way I was treated. (By the way, they did repair my check engine light issue free of charge). I also discussed with Roberto that I?d like to return my car in the near future to make another pass at the oil leak. It would certainly be wonderful to no longer worry about cleaning up oil sludge on my cars undercarriage in addition to the floor of my garage. (I will certainly update again once the oil leak is serviced). If my car and I are treated in the same manner as we were during our last visit, I will return to this dealership for future service. Note: I've upgraded the 'overall', 'customer service', and 'quality of repairs' categories.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your updated post and continued business. We will continue to work hard to meet your needs~

goox people to Wrk with

Brad Young is a great to work with. The area was nice clean and our 7 year old was kepf busy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us your feedback. We appreciate your business!

Unsatisfactory Service

I've been a customer of theirs over the past few years as they've serviced my car for its annual state inspection. Unfortunately I've found their performance to be increasingly unsatisfactory as their level of service has continued to deteriorate with each and every visit to their garage. Their repairs ALWAYS take longer than what they say and I've had to return my car to their shop (immediately after service) TWICE because of an issue. The first issue was when they informed me that my car was leaking oil (although I never saw evidence of an oil leak on the ground). After authorizing the repairs to fix the ?leak? my car did in fact start leaking oil on my garage floor days after being serviced. I returned it to the dealership where they fixed it again (free of charge), however the oil on the garage floor re-appeared after about a week. The second time I was having ?preventive maintenance? performed during my annual state inspection, and part of this maintenance included changing the differential fluid. After a few days I noticed differential fluid on the floor of my garage in the rear of my vehicle. Once again, I had to take my car back to the dealership for them to repair the leak. Fortunately, the leak did not resurface a second time (unlike the oil leak). Lastly, (during my most recent annual visit last week) I had my car in for the usual inspection and emission. Two days after bringing it home the check engine light came on. This week I'll be using my ODBC scanner to scan the error codes to see what is going on. At the time of this writing I cannot (without 100% certainty) blame the dealership for this last problem, however I find it very ironic that my vehicle passed emissions two days prior to the check engine light coming on. In closing, I'm not happy with this dealership at all. They will definitely be hearing from me (yet again) if I determine the check engine light was triggered for anything they serviced during my last visit. I'm a person who always tries to work through issues and resolve them without ?jumping ship?. However, I find myself at a crossroads and am seriously considering finding another garage to service my car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service is Unsatisfactory

I?ve been a customer of theirs over the past few years as they?ve serviced my car for its annual state inspection. Unfortunately I?ve found their performance to be increasingly unsatisfactory as their level of service has continued to deteriorate with each and every visit to their garage. Their repairs ALWAYS take longer than what they say and I?ve had to return my car to their shop (immediately after service) TWICE because of an issue. The first issue was when they informed me that my car was leaking oil (although I never saw evidence of an oil leak on the ground). After authorizing the repairs to fix the ?leak? my car did in fact start leaking oil on my garage floor days after being serviced. I returned it to the dealership where they fixed it again (free of charge), however the oil on the garage floor re-appeared after about a week. The second time I was having ?preventive maintenance? performed during my annual state inspection, and part of this maintenance included changing the differential fluid. After a few days I noticed differential fluid on the floor of my garage in the rear of my vehicle. Once again, I had to take my car back to the dealership for them to repair the leak. Fortunately, the leak did not resurface a second time (unlike the oil leak). Lastly, (during my most recent annual visit last week) I had my car in for the usual inspection and emission. Two days after bringing it home the check engine light came on. This week I?ll be using my ODBC scanner to scan the error codes to see what is going on. At the time of this writing I cannot (without 100% certainty) blame the dealership for this last problem, however I find it very ironic that my vehicle passed emissions two days prior to the check engine light coming on. In closing, I?m not happy with this dealership at all. They will definitely be hearing from me (yet again) if I determine the check engine light was triggered for anything they serviced during my last visit. I?m a person who always tries to work through issues and resolve them without ?jumping ship?. However, I find myself at a crossroads and am seriously considering finding another garage to service my car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

After receiving your reviews I immediately checked into your situation and it is my understanding that you are meeting with our service manager first thing Wednesday morning. If you should need further assistance, please do not hesitate to contact me directly at rglessner@ronlewisautomotive.com and on behalf of our dealership, I apologies for any miscommunication. Sincerely, Romi Glessner- Customer Relations Manager

I’ve been a customer of theirs over the past few years as...

I’ve been a customer of theirs over the past few years as they’ve serviced my car for its annual state inspection. Unfortunately I’ve found their performance to be increasingly unsatisfactory as their level of service has continued to deteriorate with each and every visit to their garage. Their repairs ALWAYS take longer than what they say and I’ve had to return my car to their shop (immediately after service) TWICE because of an issue. The first issue was when they informed me that my car was leaking oil (although I never saw evidence of an oil leak on the ground). After authorizing the repairs to fix the “leak” my car did in fact start leaking oil on my garage floor days after being serviced. I returned it to the dealership where they fixed it again (free of charge), however the oil on the garage floor re-appeared after about a week. The second time I was having “preventive maintenance” performed during my annual state inspection, and part of this maintenance included changing the differential fluid. After a few days I noticed differential fluid on the floor of my garage in the rear of my vehicle. Once again, I had to take my car back to the dealership for them to repair the leak. Fortunately, the leak did not resurface a second time (unlike the oil leak). Lastly, (during my most recent annual visit last week) I had my car in for the usual inspection and emission. Two days after bringing it home the check engine light came on. This week I’ll be using my ODBC scanner to scan the error codes to see what is going on. At the time of this writing I cannot (without 100% certainty) blame the dealership for this last problem, however I find it very ironic that my vehicle passed emissions two days prior to the check engine light coming on. In closing, I’m not happy with this dealership at all. They will definitely be hearing from me (yet again) if I determine the check engine light was triggered for anything they serviced during my last visit. I’m a person who always tries to work through issues and resolve them without “jumping ship”. However, I find myself at a crossroads and am seriously considering finding another garage to service my car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.