Reviews
Best car buying experience I've ever had. From the website, communication, sales staff to dales agreement everything was timely and transparent. I will definitely be buying my next car from Milton Martin Toyota!
Best car buying experience I've ever had. From the website, communication, sales staff to dales agreement everything was timely and transparent. I will definitely be buying my next car from Milton Martin Toyota!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mark Wong was our salesman. I'm not a big fan of car salespeople, but Mark did a great job and was pleasant to my wife as well. He was very considerate and had great follow through. MMT is a fine dealership. I bought a new car from them because of prior experience with their service department. Ethan Martin always does a great job with my Tundra and now former Lexus.
Mark Wong was our salesman. I'm not a big fan of car salespeople, but Mark did a great job and was pleasant to my wife as well. He was very considerate and had great follow through. MMT is a fine dealership. I bought a new car from them because of prior experience with their service department. Ethan Martin always does a great job with my Tundra and now former Lexus.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fraudulent Listing! Terrible treatment!! I went over to Milton Martin Toyota yesterday to look at a 2025 Tundra Limited. The internet listing, seller stock sheet and window sticker all had this truck advertised/shown with 5,013 miles. After test driving the truck and advising my interest in buying the truck the sells person and sells manager reviewed my trade in and agreed to 4,000$ for my trade in. It was only after this that I informed the sells team that the truck in actuality had 8,039 miles on it. I also showed them a truck at a different dealership, same year and trim level, with roughly 4,000 miles less and the price was roughly 3,000$ less as well. I asked my sells person to please confirm you have the truck price correct. To which the sells person I was working with did go and inform the sells manager. After returning they had lowered to overall cost of the truck to better support the actual miles and market value. However, they also reduced my trade by 1,500$. When I asked why my trade was reduced, they presented me with a Kelley Blue Book value sheet and said that is what they estimate it to be. My immediate reaction was, you knew this before when you agreed to pay me 4,000$ for it. So, what happened was I called them out on their error and then I paid the price for it. They wanted to make up the lower price due to their error by reducing my trade in value that we had already agreed on. This is a poor representation of how to do business. I would highly recommend buyers look closely at the paperwork they are providing and understand there are other trucks, cars, suvs, etc out there and you can walk. Just as I did. I took my car and went down the road and purchased the white Tundra that was properly priced and got an agreed to price for my car.
Fraudulent Listing! Terrible treatment!! I went over to Milton Martin Toyota yesterday to look at a 2025 Tundra Limited. The internet listing, seller stock sheet and window sticker all had this truck advertised/shown with 5,013 miles. After test driving the truck and advising my interest in buying the truck the sells person and sells manager reviewed my trade in and agreed to 4,000$ for my trade in. It was only after this that I informed the sells team that the truck in actuality had 8,039 miles on it. I also showed them a truck at a different dealership, same year and trim level, with roughly 4,000 miles less and the price was roughly 3,000$ less as well. I asked my sells person to please confirm you have the truck price correct. To which the sells person I was working with did go and inform the sells manager. After returning they had lowered to overall cost of the truck to better support the actual miles and market value. However, they also reduced my trade by 1,500$. When I asked why my trade was reduced, they presented me with a Kelley Blue Book value sheet and said that is what they estimate it to be. My immediate reaction was, you knew this before when you agreed to pay me 4,000$ for it. So, what happened was I called them out on their error and then I paid the price for it. They wanted to make up the lower price due to their error by reducing my trade in value that we had already agreed on. This is a poor representation of how to do business. I would highly recommend buyers look closely at the paperwork they are providing and understand there are other trucks, cars, suvs, etc out there and you can walk. Just as I did. I took my car and went down the road and purchased the white Tundra that was properly priced and got an agreed to price for my car.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Milton Martin Toyota acknowledges that the mileage on the vehicle was incorrectly listed as 5,013 miles when the actual mileage was 8,039 miles. Once the discrepancy was brought to our attention, we immediately corrected the vehicle information. While we strive for complete accuracy, occasional human errors can occur, and our advertising disclosures specifically address the possibility of such errors and omissions. The customer's characterization of the transaction is incomplete. The customer was presented with two separate purchase options. The first option included a trade allowance of $4,000 for the customer's vehicle, which exceeded our actual appraisal value of approximately $2,500. The second option included an additional $1,500 discount on the purchase price of the truck while reflecting the vehicle's actual trade value of $2,500. At no point did Milton Martin Toyota reduce the trade value as a result of the mileage discrepancy being identified. Rather, we offered alternative structures to the transaction in an effort to remain competitive and accommodate the customer's concerns regarding the corrected mileage. We regret the initial mileage error and apologize for any confusion it may have caused. However, we believe we acted in good faith by promptly correcting the information and providing multiple purchase options to address the customer's concerns.
Excellent service, Mark Wong was very kind and accommodating with me and my son. Recommended 100%
Excellent service, Mark Wong was very kind and accommodating with me and my son. Recommended 100%
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This people have horrible sales reps,they were seating around outside on their phones and not one offered to help.Went inside only to get ignored by more people and ended up leaving and buying a car at another dealership.
This people have horrible sales reps,they were seating around outside on their phones and not one offered to help.Went inside only to get ignored by more people and ended up leaving and buying a car at another dealership.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
There is nothing quick about the quick lube services. Waited 2 hours just to receive an answer that it will take 40 extra minutes. Set that expectation from the get go. I had yo ask for it then she tell me it will be 40 extra minutes? Either train your people about customer service or start taking appointments. Very disappointing after spending 40k on a new car.
There is nothing quick about the quick lube services. Waited 2 hours just to receive an answer that it will take 40 extra minutes. Set that expectation from the get go. I had yo ask for it then she tell me it will be 40 extra minutes? Either train your people about customer service or start taking appointments. Very disappointing after spending 40k on a new car.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Just bought our second auto at MMT, one used, one new. Easy, straight forward, could not beat the price. Willing to work with you. Jonathan is great to work with.
Just bought our second auto at MMT, one used, one new. Easy, straight forward, could not beat the price. Willing to work with you. Jonathan is great to work with.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My personal experience with Milton Martin Toyota is very good! The entire staff is wonderful and very friendly. Our salesman, Luis Garcia was very helpful with the vehicle that we wanted. He was kind, patient, knowledgeable and helpful with me and all the questions I had. He never showed any irritation to any of my questions. Thank you so much Mr Garcia! And thank you Milton Martin Toyota for having caring people on your team!
My personal experience with Milton Martin Toyota is very good! The entire staff is wonderful and very friendly. Our salesman, Luis Garcia was very helpful with the vehicle that we wanted. He was kind, patient, knowledgeable and helpful with me and all the questions I had. He never showed any irritation to any of my questions. Thank you so much Mr Garcia! And thank you Milton Martin Toyota for having caring people on your team!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We have always been treated with respect and service done as requested in a timely manner. The staff is helpful and friendly. The facility is organized and clean.
We have always been treated with respect and service done as requested in a timely manner. The staff is helpful and friendly. The facility is organized and clean.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have purchased 4 new Camrys in the past 4 years from Milton Martin Toyota through Greg Lee, our salesman. I couldn't have asked for an easier, more pleasant experience each time. Their customer satisfaction is top notch!! They give FAIR deals with honesty and integrity. All of our service is done there. I have been with Milton Martin for many years and have never experienced any problems. I also took a friend there who bought a new Camry. I would and have recommended this dealership over and over. My hat is off to Greg Lee and the staff !!
I have purchased 4 new Camrys in the past 4 years from Milton Martin Toyota through Greg Lee, our salesman. I couldn't have asked for an easier, more pleasant experience each time. Their customer satisfaction is top notch!! They give FAIR deals with honesty and integrity. All of our service is done there. I have been with Milton Martin for many years and have never experienced any problems. I also took a friend there who bought a new Camry. I would and have recommended this dealership over and over. My hat is off to Greg Lee and the staff !!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase