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In May of 2017 was promoted to Service Director. Passionate Audi owner and enthusiast always working to improve the Audi customer experience.","emailTxt":"max.aaron@rockville-audi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/e7e6eb50b0ad.jpg","drDealerId":18466,"dealerEmpStartDtUtc":"1209600000","industryStartDtUtc":"1180656000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":493112,"personPtyId":38922022,"firstName":"Kenneth","lastName":"Chang","titleText":"Audi Portfolio Manager","emailTxt":"Kenneth.Chang@Rockville-Audi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/27363d6f46dd.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":176494,"firstName":"Bryan","lastName":"Webster","titleText":"Audi Service Consulatant","emailTxt":"bryan.webster@rockville-audi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/54e5a44b-39a4-4a1e-a051-86c0ca5cf0d1.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":176500,"personPtyId":40757600,"firstName":"Jean-Marc","lastName":"Perez Cohen","titleText":"Audi Portfolio Manager Brand Specialist","emailTxt":"Jean-Marc@rockville-audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/b93a00f3d583.jpg","drDealerId":18466,"dealerEmpStartDtUtc":"1301616000","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493120,"personPtyId":38921852,"firstName":"Neil","lastName":"Xing","titleText":"Finance Manager","emailTxt":"Neil.Xing@Rockville-Audi.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/984fffa0aec1.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":493084,"personPtyId":38921769,"firstName":"Tae","lastName":"Yeon","titleText":"Audi Brand Specialist","shortBioText":"My name is Tae Yeon. My number 1 priority is creating the best Audi experience for you. I also speak Korean. Please let me assist you to create your Audi dream!\r\nMy email is Tae.Yeon@rockville-audi.com","emailTxt":"Tae.Yeon@Rockville-Audi.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/ad6c7174f67d.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493119,"personPtyId":38922049,"firstName":"Rick","lastName":"Baker","titleText":"Finance Director","emailTxt":"Richard.Baker@Rockville-Audi.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/db3dcd061974.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":493121,"personPtyId":40334649,"firstName":"Serge","lastName":"Calmic","titleText":"Finance Manager","emailTxt":"Serghei.Calmic@Rockville-Audi.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/90833b0e42bd.jpg","drDealerId":18466,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1220227200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":493086,"personPtyId":38921854,"firstName":"Dael","lastName":"Omar","titleText":"Audi Brand Specialist","emailTxt":"Hamdael.Omar@Rockville-Audi.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/bef66eceb648.jpg","drDealerId":18466,"dealerEmpStartDtUtc":"1448928000","industryStartDtUtc":"1377993600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493104,"firstName":"Tristan","lastName":"Arey","titleText":"Audi Portfolio Manager","emailTxt":"Tristan.Arey@Rockville-Audi.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/1d2ebabdc8f7.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550792,"personPtyId":51230105,"firstName":"Jessica","lastName":"Boac","titleText":"Audi Brand Specialist","emailTxt":"jessica.boac@rockville-audi.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18466,"dealerEmpStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550798,"personPtyId":51397788,"firstName":"Joel","lastName":"Mugisha","titleText":"service advisor","emailTxt":"joel.mugisha@rockville-audi.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":493111,"firstName":"Shane","lastName":"Lee","titleText":"Audi Portfolio Manager","emailTxt":"Shane.Lee@Rockville-Audi.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/01201744f670.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550790,"personPtyId":51230104,"firstName":"Julian","lastName":"Collins","titleText":"Brand Specialist","shortBioText":"I am a Audi owner and driver I\u001am very honest and upfront I\u001am also a member of the Army National Guard, I believe in integrity always being honest, duty to serve my clients to the best of my ability. I strive to treat my customers same as I would treat my family","emailTxt":"julian.collins@rockville-audi.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/064eba79203d.jpg","drDealerId":18466,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1396310400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493105,"firstName":"Nate","lastName":"Jackson","titleText":"Audi Brand Specialist","emailTxt":"Nathaniel.Jackson@Rockville-Audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/3189ca6835c1.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493087,"personPtyId":46446351,"firstName":"Jason","lastName":"Eden","titleText":"Audi Brand 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Counterperson","emailTxt":"eduardo.salguero@rockville-audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/29f56b41-5967-4aa2-ab7d-15ef3b05f97b.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":550791,"personPtyId":51229875,"firstName":"Jonathan","lastName":"Yune","titleText":"Brand Specialist","emailTxt":"jonathan.yune@rockville-audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550793,"personPtyId":51229889,"firstName":"Marcus","lastName":"Oh","titleText":"Manager","emailTxt":"Marcus.oh@rockville-audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":493101,"firstName":"Nicholas","lastName":"Appiah","titleText":"Audi Brand Specialist","emailTxt":"Nicholas.Appiah@Rockville-Audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/97226bedbb10.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550789,"firstName":"Joao","lastName":"Galvez","titleText":"Brand Specialist","emailTxt":"Joao.Galvez@rockville-audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550801,"firstName":"Joseph","lastName":"McDaniel","titleText":"service advisor","emailTxt":"joseph.mcdaniel@rockville-audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":550804,"personPtyId":51625573,"firstName":"Peter","lastName":"Green","titleText":"Client Retention Manager","emailTxt":"peter.green@rockville-audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":493110,"personPtyId":51242626,"firstName":"Chris","lastName":"Kutrumbis","titleText":"Audi Brand Specialist","emailTxt":"Christos.Kutrumbis@Rockville-Audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/fd582f6bac8f.jpg","drDealerId":18466,"dealerEmpStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550795,"firstName":"Jesse","lastName":"Cooper","titleText":"service advisor","emailTxt":"jesse.cooper@rockville-audi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18466,"certifiedEmployee":false,"deptDscrp":"Service"}]
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Rockville Audi Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2001

Here are just a few reasons why you've made the right choice in selecting Rockville Audi for your next vehicle.

...



1. 2014 Audi Magna Society Winner.
2. One of 2014's most Reviewed Audi dealers.
3. Maryland's highest volume New and Certified Pre-owned dealer.
4. Over 50 Audi exclusive loaner vehicles when your service needs exceed just 1.5 hours.
5. Our store team has over 300 combined years as Audi fans and experience in the Audi brand.
6. As a Sonic Automotive Premier dealership we have access to over 1000 new Audi and several hundred pre-owned vehicles.

"#1 in Maryland for Certified Pre Owned!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
1072 lifetime reviews. Includes reviews of Rockville Audi from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    December 4, 2018

    Parts are more expensive at your shop than other Local Audi dealers. The customer service by Joel is excellent. He is very responsive, preofessional and... courteous.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joel Mugisha

    service advisor

    NOT RATED

  • 5.0 out of 5
    December 3, 2018

    I bought a Q5 from Ken and he made the process very easy. I would recommend this dealership & more specifically Ken when purchasing a new vehicle!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kenneth Chang

    Audi Portfolio Manager

    (5.0) 9 reviews

  • August 9, 2018

    Took my car in for service with Ryan and he was great. I was in and out quickly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us!

  • 5.0 out of 5
    November 30, 2018

    My experience was outstanding. Everyone involved in the transaction was professional, knowledgeable, and friendly. I was impressed with the attention to... detail and the no pressure attitude of the sales and fiance team. They really had my best interests as the priority, a rarity in the auto buying process in my opinion. Great experience all around and I'll be back in the future for sure. OB

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tae Yeon

    Audi Brand Specialist

    (4.9) 12 reviews

    Serge Calmic

    Finance Manager

    (4.7) 18 reviews

    Shane Lee

    Audi Portfolio Manager

    NOT RATED

  • 5.0 out of 5
    November 30, 2018

    Superb, efficient, friendly visit. Have never been disappointed by the team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dana Beyer, thank you for taking the time to leave a review for us at Rockville Audi. We're happy we could meet your expectations!

  • 3.0 out of 5
    November 30, 2018

    I have used them for service only because they are conveniently located. Years back, when the manager was different, I did not care to empty the car. My... parking change, not much, about $4 was stolen. The quarters were in the cup holder under a bottle of water, so the technician must have been looking for it. When I complained, the manager was apologetic but said they cannot do anything about it. That, of course, is not true. They must have had records of who handled my car. Their telephone service sucks, Nobody ever picks up. But, Max Aaron is great. Immensely helpful and polite, if you are lucky enough to get to him over the phone. He is also very knowledgeable and helped me solve minor problems over the phone. I was shopping recently for a new Audi so I stopped by. When I walked in the showroom, the salespeople were doing desk work. I was air for them, probably because I did not look rich enough to be a serious customer. Did I mention that I was shopping for my third Audi? I approached one of the salesmen and asked for a brochure. I was assured that Audi no longer issues printed version. Everything is on the Internet. I got a beautiful brochure at another dealership. You can guess where I bought my new Audi.

    3.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Max Aaron

    Service Director

    (5.0) 29 reviews

  • 5.0 out of 5
    November 29, 2018

    I flew in from Michigan to buy an Audi. Joe was extremely attentive and accommodating from the get go. He listened to everything I mentioned to him and... eased my mind of concerns I had since I was coming from out of state. He took the time to answer every question that I had and helped me without hesitation every time I needed something. I would rate my experience with him 6 stars out of 5 if I could

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Nowlin

    Audi Brand Specialist

    (5.0) 35 reviews

    Neil Xing

    Finance Manager

    (4.9) 14 reviews

  • 4.0 out of 5
    November 28, 2018

    This was the second time I've visited to inquire about a car. The first time I felt very pressured despite saying I had no time frame or pressure... myself to purchase a car. This second time, primarily for a test drive and to have my wife try out aspects of the car, the sales person was calm, did not pressure us whatsoever, answered all questions, and generally earned his commission as we ultimately bought a car. My only quibble is it would have been nice to be reminded of certain documents we needed to bring with us the next day for the actual purchase paperwork to go smoothly.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard Hinds, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

  • 5.0 out of 5
    November 27, 2018

    I absolutely love my new white Q3. Tae was so patient with me during the entire car buying process. I visited back in July and test drove a vehicle and... could not make up my mind between Audi and BMW. Tae was very patient with me, and I could not believe that he remembered me when I came back in November to purchase. He even has called to check up on me since I purchase my vehicle. 5 Star Dealership, very clean and love the music always!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tae Yeon

    Audi Brand Specialist

    (4.9) 12 reviews

  • 4.0 out of 5
    November 26, 2018

    Nate was polite and provided positive ,relaxing atmosphere. Sergei, finance manager was a little aggressive and seemed to rush me out once credit checked... out. My main complaint was that the whole process took eight-yes- 8 hours to complete the process.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Iantha Foster Durant, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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Rockville Audi

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