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Jennings Chevy / VW

(1,579 reviews)
Visit Jennings Chevy / VW
Sales hours: 8:30am to 8:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:30am–6:00pm
Tuesday 8:30am–8:00pm 6:30am–6:00pm
Wednesday 8:30am–8:00pm 6:30am–6:00pm
Thursday 8:30am–8:00pm 6:30am–6:00pm
Friday 8:30am–6:00pm 6:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 941-0356 (847) 941-0356
Used (847) 850-0256 (847) 850-0256

Reviews

(1,579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jennings Chevy / VW from DealerRater.

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Jonathan at Volkswagen is amazing sold us our 2022

Jonathan at Volkswagen is amazing sold us our 2022 Tiguan. He is awesome, knowledgeable, and respectful. For your next sale ask for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Said car would be ready quickly 3 different times.

Said car would be ready quickly 3 different times. Car was here for oil change and axle. One of the service managers is extremely rude.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Scheduled oil change online.

Scheduled oil change online. Done right on predicted time. That’s why I come to Jennings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

I leased a 2022 Chevy Equinox Premier on April 30, 2022.

I leased a 2022 Chevy Equinox Premier on April 30, 2022. Chris Hallenberg Was the sales rep. who helped me to finalize the lease. Chris did everything to make this process go as easily as possible. I would choose Jennings Chevrolet for another purchase or lease in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
10 people out of 10 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jennings Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great Service

Great service. Mechanic found a bubble in my tire. Very thankful because I was going on a trip next day. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jennings Chevrolet, INC.

Disappointing experience.

I had an awful experience! I made a deposit for a car in transit and agreed on overall price. Upon arrival of the car they wouldn’t sell the car unless I take their finance rate which was obviously higher than from my bank. It was shocking and disappointing. Such a bad business. Not going back again. I wasted a month waiting for the car for nothing. 1⭐️Only because of Mr Adel who was very helpful and tried his best to make the deal. Avoid this VW dealership!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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Glenview Chevy owner

Somehow I was not cheated by dealer this time, unless I do not see it. Repair trips to this dealership give some confidence they do not fix something extra. But still expensive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Adel was a true gentleman and a professional.

Adel was a true gentleman and a professional. He was very attentive and service minded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hi there! We're so happy we were able to help you out! Thank you again for choosing Jennings Chevrolet, INC. and we hope to see you again.

Chris Hallenberg has been helping me find fantastic cars...

Chris Hallenberg has been helping me find fantastic cars to lease for over 20 years. I called him when I needed to start a new lease. He mentioned to me that there were not as many available as in the past for several reasons, but he said he would find me a great SUV to meet my needs. As usual, he and the entire Jennings team came through for me! He told me what I needed to bring with me to get the new lease started & we were able to finish the process very quickly. I was able to bring my new Blazer home that night & their team evan stayed a little after close to make sure I was set & satisfied. Thanks Chris & Jennings team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
10 people out of 10 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jennings Chevrolet, Inc.! We sincerely value your business and look forward to your next visit!

We searched for a car online and found it at Jennings....

We searched for a car online and found it at Jennings. Thanks to Chris Hallenberg He made our transaction easy and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
7 people out of 7 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with Chris! Please don't hesitate to reach out to us if there's anything more we can do!