Skip to main content

Jim M'Lady Nissan

(1,977 reviews)
Visit Jim M'Lady Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (855) 357-9318 (855) 357-9318
Used (855) 357-9320 (855) 357-9320
Service (866) 342-9074 (866) 342-9074

Inventory

See all 582 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2024.
If you're looking for a first-class car-buying or -leasing experience look no further than M'Lady Nissan. Our Nissan dealership in Crystal Lake IL has been the No. 1 dealer in Illinois for six years running. We believe that putting the customer at the very center of what we do will help us exceed expectations time and time again. We work hard to make our customers feel like family which is why we offer a host of perks that you won't find at other nearby car dealerships. If you're a recent college graduate or a member of the U.S. military you can ask about our exclusive discounts. We're a veteran-owned local business.
0% Available on New Rogues, Frontier , Muranos , Pathfinder and low as 1.9% on Pre-owned

Service center

Phone number (866) 342-9074

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,977 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim M'Lady Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

From sales to finance I had a trustworthy experience. Very happy with the this dealership. David, my salesperson, was patient, great listener and open. The dealership itself is so clean and shows that everyone takes pride in their office environment. Their communication process was clear and consistent. Yes, I would have liked to get a better price but I do feel it was a fair price. Everyone deserves to make money for the work they do. I am glad that my business went to this dealership.

From sales to finance I had a trustworthy experience. Very happy with the this dealership. David, my salesperson, was patient, great listener and open. The dealership itself is so clean and shows that everyone takes pride in their office environment. Their communication process was clear and consistent. Yes, I would have liked to get a better price but I do feel it was a fair price. Everyone deserves to make money for the work they do. I am glad that my business went to this dealership.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

My experience with M’Lady Nissan was amazing they were able to meet My every need As well as deliver My new vehicle to My door step… Thanks George and Drew…

My experience with M’Lady Nissan was amazing they were able to meet My every need As well as deliver My new vehicle to My door step… Thanks George and Drew…

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Andrew, Thank you for sharing your amazing experience at M'Lady Nissan! We're thrilled to hear that George Vazquez and Drew Westermeyer were able to meet your needs and make your purchase even more convenient by delivering your new vehicle right to your doorstep. We truly appreciate your business and your recommendation. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Show full review

Great people to work with . Super friendly and helpful. They will go beyond more to help you

Great people to work with . Super friendly and helpful. They will go beyond more to help you

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Brandon, Thank you for sharing your great experience at M'Lady Nissan! We're thrilled to hear that Shane Mageland and our team were friendly, helpful, and went above and beyond to assist you with your new Nissan purchase. Your recommendation means a lot to us, and we truly appreciate your business. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Show full review

Hola mi nombre es martín, y quería decirles que tienen un excelente trabajador Miguel palomino me dio un buen cervicio y me ayudo mucho quedé encantado con su trabajo

Hola mi nombre es martín, y quería decirles que tienen un excelente trabajador Miguel palomino me dio un buen cervicio y me ayudo mucho quedé encantado con su trabajo

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Estimado Martín, ¡Muchas gracias por compartir su excelente experiencia en M'Lady Nissan! Nos alegra mucho saber que Miguel Palomino le brindó un excelente servicio y le ayudó durante todo el proceso. Nos enorgullece saber que quedó encantado con su atención y trabajo. Si necesita cualquier otra asistencia, no dude en comunicarse con nosotros. ¡Gracias por elegir M'Lady Nissan y por sus amables palabras sobre Miguel! Saludos cordiales, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Show full review

Fraud filled dealership. Crooked finance dept Brian and Drew. Kamil is a fraud Tamir is a fraud. Loan packing is a crime and you are going to be reported on Monday False advertising and fraudulent loans

Fraud filled dealership. Crooked finance dept Brian and Drew. Kamil is a fraud Tamir is a fraud. Loan packing is a crime and you are going to be reported on Monday False advertising and fraudulent loans

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear T M, We take allegations very seriously, and we strongly disagree with the characterization of our dealership and employees in this review. Our General Manager, Tamer Shams, has personally attempted to contact you to discuss your concerns and review the details of your transaction. Unfortunately, when he attempted to speak with you directly, you hung up the phone before he was able to discuss or address your concerns. We remain willing to review your transaction and discuss any specific questions you have regarding your purchase, financing, or documentation. We invite you to come to the dealership and sit down with our General Manager so we can go through your paperwork together, review each of your concerns, and provide clarification regarding your transaction. Our door remains open, and we would welcome the opportunity to address your concerns directly. Please contact our General Manager, Tamer Shams, at 815-459-2288 to arrange a time to meet. Sincerely, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Show full review

Jose did a great job helping me and my dad finding the right car for us!

Jose did a great job helping me and my dad finding the right car for us!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Ruchi, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Jose Belloso did a great job helping you and your dad find the right car. We truly appreciate your recommendation and are glad Jose made your car-buying experience a positive one. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Show full review

Came to M’Lady Nissan and had a great time and easy process with Jose Belloso.. very friendly guy….

Came to M’Lady Nissan and had a great time and easy process with Jose Belloso.. very friendly guy….

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Ashish, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that Jose Belloso made your car-buying process easy and enjoyable. It's great to know that his friendly service helped make your visit such a positive one. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Show full review

Edgar did A really good job on getting me a new vehicle thank you so much❤️❤️❤️

Edgar did A really good job on getting me a new vehicle thank you so much❤️❤️❤️

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Tiara, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Edgar Rueda did such a great job helping you get into your new vehicle. We'll be sure to pass along your kind words to Edgar! We truly appreciate your recommendation and your trust in our team. Enjoy your new vehicle, and thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Show full review

George Was fantastic and did every thing he could to make sure the small details where not missed. He was my "point man" in this deal. George made sure the car was in the condition as described. I purchased this car sight unseen with confidence because of George. Ask for him! The car was shipped I requested pictures when it was loaded on the trailer, that did not happen. Communication with the driver was spotty at best. There was also a language issue at time of delivery. At time of delivery there was an odd smell noted (from the underside of the car), in a day or two it was gone. A week after the car was delivered I had a BMW specialist shop local to me go over the entire car. They where very pleased with the condition of the car. M'lady did (from the provided documentation) a fine job making sure things that needed to be address were taken car of prior to delivery and or sale.. They also handled paintless dent repair issues, interior blemish on the leather and paint touch up. From the first salesperson i spoke to to the "finance guy" it was a great experience. And yes George is the man "ask for him".

George Was fantastic and did every thing he could to make sure the small details where not missed. He was my "point man" in this deal. George made sure the car was in the condition as described. I purchased this car sight unseen with confidence because of George. Ask for him! The car was shipped I requested pictures when it was loaded on the trailer, that did not happen. Communication with the driver was spotty at best. There was also a language issue at time of delivery. At time of delivery there was an odd smell noted (from the underside of the car), in a day or two it was gone. A week after the car was delivered I had a BMW specialist shop local to me go over the entire car. They where very pleased with the condition of the car. M'lady did (from the provided documentation) a fine job making sure things that needed to be address were taken car of prior to delivery and or sale.. They also handled paintless dent repair issues, interior blemish on the leather and paint touch up. From the first salesperson i spoke to to the "finance guy" it was a great experience. And yes George is the man "ask for him".

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Chewme01, Thank you for sharing your detailed experience with M'Lady Nissan! We're thrilled to hear that George went above and beyond as your "point man" throughout the purchase and made sure all the small details were taken care of. Purchasing a vehicle sight unseen requires a great deal of trust, and we're glad George gave you the confidence to move forward. We also appreciate your feedback regarding the shipping communication and requested photos. We'll take those comments into consideration as we work to improve the delivery experience for our customers. It's wonderful to hear that your local BMW specialist was very pleased with the vehicle's condition and that our team took care of the necessary repairs and cosmetic details prior to the sale. Most importantly, we're happy that you had a great experience from your first conversation with our sales team through finance. Thank you for choosing M'Lady Nissan and for the fantastic recommendation of George! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Show full review

Miguel and the team made the car shopping process so smooth. And we appreciate that! 10 out of 10 NO NOTES!

Miguel and the team made the car shopping process so smooth. And we appreciate that! 10 out of 10 NO NOTES!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Andres, Thank you for sharing your fantastic experience at M'Lady Nissan! We’re thrilled to hear that Miguel Palomino and the team made your car shopping experience smooth and enjoyable. A “10 out of 10, no notes” is an amazing compliment, and we truly appreciate it! Congratulations on your new vehicle! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing and recommending M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Show full review
See all 1977 reviews

Related searches near you