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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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love the truck

had a great experience with geno gordon, he got me what I wanted and the price I asked for. thanks !! would recommend geno for anyone,HE GETS THE JOB DONE !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for the great review! We are so happy to learn Geno went above and beyond in helping you with your vehicle needs. Let us know if there is anything else we can do for you. We hope to see you in the future!

Super fast and easy

They were knowledgeable and very helpful. I would definitely recommend this dealer. They made sure we understood how to use all of the technology and understood the warranty. Lloyd was a fantastic sales guy and I would recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there, Thank you so much for the wonderful review! We are thrilled to hear Lloyd went above and beyond in helping you with your vehicle needs. We appreciate your business and hope to see you in the future!

Great experience. Great salesman

Adam Gordon was a great salesman. I bought a used truck and he worked with service department to get the things fixed that I wanted fixed. Everyone there was nice and friendly. Would definitely recommend Haasz to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your great feedback with Adam! We are happy you chose us to help you with your truck. Let us know if there is anything else we can help you with! We hope to see you again!

Great experience

Great experience they really went above and beyond to help me get into a great vechile quickly. I highly recommend this team to anyone. Awesome staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the 5-star review. We're glad to know you had a great car-buying experience with us. Thank you so much for the recommendation!

Always Amazing

Had the greatest experience with Bib and Mike the salesman and Greg Baxter in finance. I have purchased vehicles from Haasz for the last 8 years and have always had the greatest experience. Andy the sales manager is awesome. Thank You all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, It is always a pleasure to assist you each time. Thank you so much for your great feedback about working with our team. We look forward to your future visits! Congratulations!

Adam Gordon!!

Adam was absolutely fantastic and recommend him to everyone. I have a busy schedule and he went above and beyond to make everything quick and easy for me this was my 4 th purchase and by far the best experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your positive review! It's good to know that Adam provided you with fantastic service. We value your business and look forward to working with you again!

Service Appointment

Stephanie in the service department was excellent from start to finish. She was able to assist in the timely repair of my Jeep Compass. They had a rental waiting for me when I dropped of my vehicle and had me heading off to work quickly. She went the extra mile to make sure I received my vehicle back the same day! Great experience:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your service needs. We're glad your experience was excellent and invite you to come back and see us anytime.

Horrible ×3

This place is the home of the please give us another chance, i leased a 2015 journey from haasz and i took it in for service and they wrecked my car and blamed me. When that lease was up I took it back to haasz and got a jeep. Then i took that in for a oil change and they forget to close the oil door and its dragging all the way home. Again here was the please forgive us blah blah blah. So we were looking for a car after my wife got in a accident and we found what we were looking for at haasz. Went into buy it Nov and took till 1-11-19 to get the title. We had bad service our time wasted calls to the gm with multiple times being told I will get back to you and no response last call was Christmas week and here we are 3 weeks or so later and nothing. Called and email Mr. Haasz to no reply from him. Apparently he doesnt care how his customers are handled or doesnt have the guts to deal with pissed off people. 3x's we gave you chances.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, We are disheartened to hear that your experiences with us have led to any dissatisfaction. Our customers are very important to us, and we would like to connect with you personally at your soonest convenience to discuss your situation. Please reach out to us directly. We appreciate your time. Sincerely, Haasz Automall of Ravenna

Fast prompt and friendly

Fast, honest and friendly. They kept me in the loop as to when my new Jeep would arrive. Upon pick up , everything was handled very quickly- we were in and out in about an hour! I would definitely recommend to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you so much for sharing your amazing feedback about shopping for your Jeep with us. We're so glad our team took wonderful care of you. Please know we greatly appreciate your recommendation. If there is anything else we can do for you, please do not hesitate to ask. We are here for you!

Routine mainentaince

Greeted by Todd. He went all out to record my concerns, and when my service was done, he answered all my questions. As always it was prompt and neat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! It's great to know that Todd provided you with excellent customer service. Please let us know if there is anything else we can do for you.