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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Micheal was fantastic.

Micheal made me feel welcoming n treated me as if I was his own daughter. Took extra time to explain everything I was confused about. Did everything he could to get me a good deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Sammi! We will be sure to thank Michael for providing you with excellent and knowledgeable service during your visit. Let us know if there is anything else we can help you with. We look forward to your next visit!

Great sales experience

Friendly and Professional sales staff. Easy negotiations for pricing. Great job getting me and my fiance in our brand new jeep. Would definitely recommend dealership to family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive review! Congratulations to you and your fiance on your brand new Jeep! It was our pleasure to work with you, and we hope to see you again in the future!

Excellent

Everything went extremely well. Staff was kind and courteous and efficient. Went in for two recall repairs and ended up having all 4 fixed even though my appointment was for only 2.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We are happy to know that you enjoyed our courteous and efficient service. We will always be here to assist you with any and every issue that needs resolving. Let us know if there is anything else we can help you with. We look forward to your next visit!

Great job

They do a great job, customer service is great and we continue to go back! Thank you for all your hard work Michael Teter and Staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're so glad that you enjoyed working with our team. It was truly our pleasure to serve you. Please reach out to us if we can assist you with anything else.

Fun, Helpful Experience

I went in looking for a certain car, but came out with a much nicer one. Lloyd and Bob were very helpful in double checking everything for me and getting me the car I wanted fast. Mary was very nice and efficient during the financial meeting. Christy Cosma was also very helpful in getting me set up with the insurance I needed. I am super happy with my new car and my car-buying experience! I love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for the 5-star rating! Congratulations on getting into a car that exceeded your expectations! We'll let Lloyd, Bob, Mary, and Christy all know how much you appreciated their help. Come back and see us again soon.

My experience

I had a really good experience they worked with me on getting me in my Jeep. While waiting geno was showing me and my son different tricks with cards and coins. While it took some time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Lynn, we are happy to hear that Geno not only got you into your Jeep but that he also kept you and your son entertained during the wait. We love that kind of service! Let us know if we can be of any further help and come back and see us soon.

Awesome

The employees are so genuine, respectful, and awesome. This is by far the best experience I could have at a dealership, I am a customer for life at Haasz automall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for the great review! We are glad to hear that you had such a wonderful experience with our staff. We welcome you anytime!

Great job

I had a great experience with haass the sales agent was very helpful with making the whole process go as smooth as possible I highly recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for the great review! We are pleased to hear our team went above and beyond in helping you with your vehicle needs! It was a pleasure working with you. Let us know if there is anything else we can help you with.

Haasz Automall in Ravenna, Ohio

If you want to know how Good you should be treated at a Dealership this is the place. My 4th time getting a Vehicle from this Dealership and Dealing with Geno Gordon as our Sales person there is Second to none. There isnt know one else out there that treat's people with so much Respect and treat's you like your a King or Queen and is truthful and tells you Black and White. Geno Gordon at Haasz Automall in Ravenna, Ohio is the place you want to get a Vehicle they will help you out anyway they can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there, Wow, it sounds like you had a quality experience with Geno! Congratulations on your new vehicle! We truly appreciate your business and hope you visit us in the future.

Best experience ever

Basically my life fell apart and I needed a reliable suv! I went to Haasz dealership and I had the pleasure of meeting Geno! He was so kind and has such a positive attitude! I didn’t think I was going to be able to get anything but Geno said I work for you and made everything much easier! A few minutes later I was approved for a Jeep! Geno changed my life! Now I’m able to continue with school! I can’t express how grateful I am to have met him and for him to help me! He really showed me that there are some amazingly people in this world! Thank you Geno for everything you have done! Best sales man ever! Jess

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to recognize Geno! We're glad that you had a five-star experience with him. We look forward to serving you again for your future vehicle needs.