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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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great experience

Jeff Bender and the service department at Haasz Automall in Ravenna made the leasing and on going servicing of our 2018 Jeep Compass easy and hassle free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Tom and Judy, Thank you for the great review and for choosing us. It is our pleasure, and we sincerely appreciate your continued business. We will always be here for you, and we wish you two all the best.

Wonderful

Went to Haasz and was very fortunate to work with Scott Brennan. WOW what a wonderful salesman! Honest, Kind & did everything he could to set my fiancé & I up with the perfect car for wonderful price! You could tell he was there to help us by any means and not worrying about himself or his pocket. Not to mention the Insurance company there was able to drop our $500 full coverage to an outstanding $158!!! 10/10 will be doing more business with them in the future! Thank You So Much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Gavin, thank you for the five-star review! We're so glad that Brennan was a valuable asset to your experience with us. He was happy to help you and your fiance find the perfect car. Please don't hesitate to reach out to us if we can assist you with anything else.

2018 Jeep Compass Trailhawk

I've never experienced such wonderful customer service at a car dealership before. Andy and Geno were both fantastic! I had a car in mind that I was in love with but they didn't have that exact vehicle on their lot. They went out of their way to track down said vehicle and kept me up to date on when they were leaving to pick it up, when it arrived at the dealership and when it was cleaned and ready for me to pick up. I've been to other dealerships and thought they were all the same when it came to customer service, I always felt like I couldn't ask questions and that I was wasting their time. But the employees at Haasz Automall in Ravenna showed me a different side of dealership customer service. We laughed, joked and even got the opportunity to see a magic trick by the one and only Geno! Needless to say, I am very happy with my new Jeep Compass Trailhawk and the wonderful customer service I received. Thank you to everyone that helped out with my car purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your experience! We strive to ensure every guest an amazing experience so we're happy to hear you had a great time!

Super fast, friendly and fun

I was told by a close friend of mine that I would be taken care of at this dealership and he was completely right! Geno was a fantastic salesman. NO pressure, Knowledgeable and very entertaining!! Andy was in charge of handling our financing and went out of his way to get us out the payment we were comfortable with and into the vehicle we wanted. They even went out of their way to call another dealership to send the exact vehicle I wanted with a sunroof. All-around delightful experience!!! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We will be sure to thank Geno and Andy for making you feel welcomed and taking great care of your auto needs. Let us know if there is anything else we can help you with. We look forward to your next visit!

2018 Ram purchase

I recently traded my 2016 Grand Cherokee in on a 2018 Ram 1500. I am a repeat customer at Haaz and dealt with Rick McCoy on this purchase. Rick and rest of the sales team were a pleasure to deal with and I felt I got a good deal. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joel, Congratulations on your new 2018 Ram 1500! It was a pleasure for our team to assist you during your shopping experience. We're thrilled to learn of your satisfaction. Thank you for your feedback!

Everyone was really nice. and everything went great,

Thank you for helping us get a new Jeep. Andy, Micheal, Mary. everyone were so helpful. Thank you again., everyone was great. I will tell all of our friends that we got the best service and the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Connie, Congratulations on your new Jeep! We'll be sure to share your feedback with our wonderful team. Thank you so much for letting your friends know. We look forward to any future visits.

great experiance

Geno Gordon went out of his way to make sure we got what we wanted in our budget .We was treated with repect and I tell all of our friends to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to leave a positive review for us! We value your business and look forward to working with you again.

Amazing

If your looking for a great car go see Jeff bender here at haaz he’s amazing very nice and helpful!! I went in not knowing what I wanted to even look at and the first car he showed me was the right one for me I would definitely recommend if your looking for a new or used car go see Jeff bender!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Thanks for the great review and for letting us know that Jeff gave you such a positive car buying experience. It was our pleasure having you and come back to see us anytime. We wish you all the best, and enjoy your new ride.

Amazing

If your looking for a great car go see Jeff bender here at haaz he’s amazing very nice and helpful!! I went in not knowing what I wanted to even look at and the first car he showed me was the right one for me I would definitely recommend if your looking for a new or used car go see Jeff bender!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Congratulations on your new car! We appreciate your recommendation for Jeff. He's definitely a great team member. We look forward to any future visits. Best, Haasz Automall of Ravenna

Dodge challenger

If your looking for a good vehicle haasz is the place to go make sure you ask for Rick McCoy he's a good salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Leslie, Congratulations on your Dodge Challenger! Thank you for sharing your wonderful shopping experience with Rick. We're delighted to learn of your satisfaction and look forward to working with you again. Best, Haasz Automall of Ravenna