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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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A one in a million experience

Rick was very accommodating in that he showed me cars I thought I would he interested in. He was very knowledgeable of the bells and whistles on the Compass and found the perfect car for me. All in all it was an amazing experience. No high pressure! I will recommend Rick to any of my friends looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Linda, thank you for the five-star review! Congratulations on your purchase! We are thrilled to hear that Rick helped you find the perfect car, and we look forward to working with you again in the future!

Absolutely love love love this dealership

Geno , is by far the best of the best . My family & I have been going with him for the past 2 years now & he has never done us wrong . His compassion to strive & help people is unbelievable. He has been able to get us everything we need & we couldn’t be anymore blessed to have found such a good hearted man . Haasz Automall in Ravenna is where you can find him . He is truly amazing. We appreciate him very much .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words of Geno! We will make sure to pass this on to him. We appreciate your review and business and hope to see you again!

Excellent

Fast honest accurate friendly efficient honest patient caring hard working individuals I would recommend anyone to buy only from Haasz this was my first time and I will most definitely only buy from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your automotive needs! We appreciate your business and look forward to seeing you again!

Nice and friendly service!

Very, pleased customer. The gentlemen that helped me with my new, Jeep Rubicon went the extra mile for customer satisfaction. Thumbs up! Love my Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Jeep! We are so happy to hear Rick went the extra mile for you. We wish you a happy journey in your beautiful Jeep!

Great Deal

I worked with Geno and Andy. They both were great guys and helped me get into a new vehicle at my price range. I will return when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your experience with us went well and that Geno and Andy were great! It is wonderful that Geno and Andy helped you get into a new vehicle within your price range. We are glad to know that you will visit us again in the future! Have a good day!

Great guy to get what you need!!!

Jeff is a great guy to work with. He is very helpful in getting you the car or truck that you want. He works with your budget and is very honest with what he can do to help you. I have gotten 3 vehicles from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know that Jeff took such wonderful care of you and we'll be sure to let him know about your feedback. We are so happy to see that you had such a great customer experience and appreciate your continued business.

Fantastic

What a great experience with the haasz auto group amazing service in sales and finance thank you to all that maid this experience great!!!! Five star

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Matt, That's a nice ride you got there! Your 5-star rating means a lot to us and we are so happy to see that you had such a great customer experience. We appreciate your business and look forward to seeing you soon.

Great Deals

Jeff Bender is a great salesperson, he really knows how to work with your budget and is always willing to help. I always go back and have purchased 5 different vehicles from him! Happy to support our local business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, You are a great customer! Thank you for letting us know that Jeff took such great care of you and we'll be sure to let him know about your feedback. We appreciate your many years of continued business and look forward to seeing you soon.

Review

Not your typical car buying experience. Got me right in, listened to what I wanted, showed me several options and gave me back several options to consider. They helped me make the best decision based on all of my needs. They were also able to work their magic and get my rate lowered 6% and lowered my monthly payment $138. They beat 4 other dealerships in every way imaginable. This is the 3rd vehicle I have purchased with the dealership and my family has purchased 5 others. I would like to personally thank Ryan Choong, Brennan Scott, and Mary Scott...they were phenomenal!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for sharing your five-star experience with us! Our team was happy to work with you and ensure that you were completely satisfied. We appreciate your feedback, and we hope to serve you again for your future vehicle needs.

Very helpful

Jeff is a very friendly outgoing person. He was very helpful. Past two cars I've got have been with Jeff. He gets you what you need!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for the rating and for letting us know that Jeff gave you such great service. We appreciate your continued business and look forward to seeing you again.