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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Exciting and stress free!

Haasz Automall was an amazing experience buying my first new car! Everyone makes you feel welcome and comfortable. Haasz Automall wants what’s best for YOU! Will be returning in future for other cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your car buying experience! We look forward to assisting you again in the future. Happy driving!

AMAZING

We worked with Geno and he was amazing. We test drove two different Dodge Journey’s and he got us into a MUCH answer model with significantly less mileage than the one we originally inquired about. He got us into a car that we can drive for several more years than what we originally looked at. I really felt like he was working for US. So happy with our experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We were happy to help you! It's great to know that you were impressed by the customer service that you received from Gino. We look forward to sharing the compliments with him. We hope to serve you again for your future vehicle needs.

Gold in that dealership

What a wonderful buying experience. Salesman Gino is pure gold! Makes the buying process very easy. Gino is just a good guy. Thanks Gino Scott

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for sharing your experience with us. Your car is awesome and we appreciate the pic. It was such a pleasure doing business with you and we look forward to your next visit. Please reach out if we can assist you with anything else.

THANK YOU AMEER AZZAM!

Ameer Azzam was our sales professional when we came into Haasz Automall to purchase a new 2018 Dodge Journey on 9/17/18. The sale was efficient, quick, and professional. Ameer had a great attitude and easily transitioned us from our 2006 Dodge Caravan to our 2018 Dodge Journey in less than 90 minutes! Thanks so much Ameer and the Haasz Automall team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review, Stephanie! We will be sure to thank Ameer and the rest of our team for giving you such a quick and efficient car-buying experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

Purchased an explorer

Adam and Brennan helped me out a lot with the purchase of my explorer ecoboost absolutely love the vehicle and couldn’t have asked for a better experience Mary in finance was awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear you received outstanding customer service form our team and we will be sure to thank them for that. We hope you are enjoying your new car! Happy driving!

Amazing

I have had bad credit and the beginning of this year I started paying off debt but NEVER did I think that at ONLY 23 years old that I would be able to BUY a 2016 Jeep Compass. I am truly grateful for the people at Haasz and for my friend, Fred Goldin referring me to them!! They treat you like family and most importantly, they keep it real!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You're right, you are family! We are delighted to learn you had an amazing experience. Remember that we are always here to help with your automotive needs so feel free to reach out to us if you need anything else. Thank you!

Family friendly

My experience at Haasz was a great truck buying experience. Mike Fulvimar was very helpful with my truck buying. He made sure i drove out with my NEW truck. I also had my sons with me and he interacted with them both. All the staff at Haasz were great and very friendly. This has to be the best vehicle shopping i have ever experienced!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike and Karen, for taking the time to leave us a positive review and rating! We are glad to know that you had a great truck buying experience and that Mike was great! It is wonderful that Mike was helpful, informative, and attentive throughout your visit. We are also happy that the rest of our staff was friendly and great and we truly hope that you will continue to visit us in the future!

2018 Jeep Renegade Latitude Purchase

I went with my mom to Haasz Automall to look at a Jeep for her. Her Salesman, Mike Fulvimar, was the epitome of professionalism, very helpful and we felt like family members in no time. Mike made sure my mom knew how to work every control inside the vehicle and really took his time without appearing to be rushing us. I am so very grateful to Haasz for making this experience a great one for my mom and myself. There was no pressure and you never feel like they are rushing you to get to the next sale. I highly recommend Haasz Automall in Ravenna to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Tell your mother we said congrats on her new car! We're thrilled you both enjoyed your experience with us! We strive for exceptional customer service and are so happy to hear that's what you received. Enjoy!

Excellent treatment and flawless delivery.

We dealt with Geno Gordon at Haasz in Ravenna, Ohio. We were shown every possible courtesy by virtually EVERY Haasz employee. These folks found the EXACT auto that we wanted and did so with alacrity and courtesy. If it is possible to say that searching for the ideal auto can be a pleasant experience, then I would have to say that in this instance. Let me know if you ever need a testimonial because I would be ever so glad to give one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're delighted that Geno and Greg have earned five-stars from you. Our entire team was happy to help you and ensure that you were completely satisfied with your purchase. We look forward to serving you again in the future!

I went in with the hopes of a new vehicle and received just

I received a flyer in the mail from this dealership and to my surprise they gave me everything and then some... I had pne of the best sales rep that i have ever had and i have had plenty of cars.. Ms. Julie and the team at Haasz were awesome and treated me like i was family now with a dealership like that they put alot of others to shame, and i am greatful for everything that they have done for me i really am so with that being said i would recomend them to everyone in the world if i could thanks Ms. Julie for being such a beautiful and pleasant person I give you 100 stars my love thank you so much....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Tabrea, thank you for the five-star review! Julie and our team were happy to help you. We're pleased that you were impressed by the customer service. We truly appreciate your feedback regarding your experience with us. We look forward to your next visit!