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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Fast and Great Service with Haasz

Haasz Automall in Ravenna has always taken great care of my truck, with easy to schedule appointments, immediate recall repairs, and a free loner vehicle when needed. Very nice people at the dealership and in service, and fresh baked cookies in the morning!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your automotive needs! It is always a pleasure working with you. Come back and see us anytime! We're always here for you!

Ask and you shall recieve

Was looking to purchase a Jeep Wrangler. Choose Haasz because I like to shop local. My salesman Mike got the job done. He listened to everything I had to say. I'll be back for my next Jeep too!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, We are happy to know that you had a good experience with us! It's great to know that Mike helped you to find what you were looking for. We appreciate your positive review and hope to see you again!

Great deal !

This dealership gave me a 2019 cherokee lease for about $100 a month less than i expected to pay and were patient with me for the several hours i was there looking and worked with me until i figured out exactly what i wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Stephen, thank you for the five-star review! Our team was happy to work with you and ensure that you were completely satisfied. We hope you enjoy your vehicle!

New Purchase

Andy worked very hard to get me the price that I could afford. This is our fourth purchase with Haasz. and Andy. Every purchase he has gone above and beyond to make sure we were satisfied and happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are happy to know that Andy continues to go above and beyond to get you the vehicle you want. Let us know if there is anything else we can help you with. We always look forward to your next visit!

Excellent Customer Service

Christy Six made my recent visit to the dealership a pleasure! She is warm and friendly, provided excellent customer service and is very knowledgeable. As usual, I didn’t mind waiting for work to be completed on my Jeep. Thank you for the quick and efficient service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the amazing review! We will be sure to thank Christy for providing you with friendly, knowledgeable, and overall excellent service. Let us know if there is anything else we can help you with. We definitely look forward to working with you again!

Oil change. Great job

Great job. Everyone is friendly kind all around good people. I like that I can leave my jeep with you go to work and pick it up later

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are always here to provide friendly and professional service. Let us know if there is anything else we can help you with. We will always take great care of your Jeep!

Great

Geno was very helpful. The process was kind of long, but it wasn’t his fault. Greg was able to drop my monthly payments lower than what I was first expecting. Everyone there is friendly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you so much for taking the time to share the wonderful experience you had with Geno and Greg. We are very pleased to hear they got you a great deal with low monthly payments. If there is anything else you need, please do not hesitate to reach out to us. We would love to see you again.

Great experience

Thank you for being so kind and helpful every time I come to Haasz. I drive quite far to Haasz for anything my car needs, and I so appreciate how affordable and supportive the team is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Meredith, thank you so much for sharing your excellent review! We truly appreciate you choosing us and making the drive out to our location. We always want to make sure our guests are taken care of. Let us know if there is anything else we can do for you. We look forward to working with you again in the future.

Geoff Was Awsome

Geoff Baldwin gave me excellent service towards wjat I needed and he knew exactly what I needed to do. I highly recommend him on my next visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Zach, Thank you for your recommendation! If you need anything at all, do not hesitate to let us know.

Great sales team.

Great sales team and straight with facts. Not pushy never felt pushed I to something I didn't want. Listened to what we were looking for and gave my wife and I the best deal. Really happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello there, Thank you so much for sharing your five-star review! We are happy to hear your experience with us was positive. Congratulations on your new vehicle! It was a pleasure working with you and your wife. We hope to see you again in the future.