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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Absolutely Amazing

Geno was an all around great sales man. He was efficient, friendly, and worked around what I was able to afford. Also his magic tricks are amazing and entertaining. Andy was very kind and worked all the finances out perfectly in my price range. I appreciate all the hard workers here at Haasz for an easy car finding experience :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a splendid review! It's a pleasure to hear Andy and Geno went above and beyond to provide you with an excellent experience. They'll both be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

COULDNT BE HAPPIER

Brennen was my sales person. And I couldn’t be happier with all his help. Now I have a safe reliable car ! Mary was so nice as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Congratulations on your new car! It looks great!

Over priced and poor service

$118.00 for an engine air filter and a cabin air filter, OEM quality parts at a local part store is $26.00. And I was told if I replaced them myself it would void the warranty on the car. The same car has been there multiple times for the Same issues 1. Transmission not shifting, they have updated the computer several times and we still have this issue 2. Wheel bearings making really loud noises we were told the tires are bad and they will not look at the wheel bearings again till we replace the tires, tire shop said there is no problem with the tires... I have and will be looking at getting rid of this car ( we were also told we cannot have another dealer repair the car without voiding the warranty) as soon as possible. Being as most of my family has purchased vehicles from there they are also concerned with the customer service we have received....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Arthur, We appreciate your feedback, and we're disappointed that your experience with us wasn't satisfactory. Thank you for taking the time to speak with our Service Manager Kim Rafferty today. Please let us know if there is anything we can do to assist further. Best regards, Haasz Automall of Ravenna

Exceptional Service.

So glad that I joined the Haasz automall family. Has been best car buying experience I have ever had. took my truck in today to get new bed liner installed. Process was completed in less time than quoted. Very happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Sharon, for taking the time to leave us your positive feedback! We are happy to know that you joined our family and that you had the best car-buying experience that you have ever had with us! It is great that we were able to help you quickly get the bed liner installed in your truck. We hope to see you again in the near future!

Excellent our sale rep Geno was the best very friendly

My exiperece was wonderful we walked in just to see what we qualified for and we got a 2018!! Never did we think that could happen. Thank you Geno you were great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! It was a pleasure working with you. Congratulations on your new car! We hope you are enjoying it!

The best customer service experience ever!

We purchased a 2012 Nissan Rouge from Haaz Auto Mall, from a wonderful salesman Geno Gordon. We were impressed by his openness and honesty, as well as his determination to acomódate, and assist us in purchasing our vehicle. We were so pleased and satisfied with his customer service, that we plan to refer our friends to this dealership for their future car purchases. Thank you once again for our vehicle, and our outstanding experience. Patty and Janet Lizarazo Patterson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Patty and Janet, thank you for sharing your positive review and feedback! Congratulations on your purchase! We are thrilled to hear that Geno offered you an excellent experience. Please let us know if we can do anything else for you.

Great dealership! I love my Jeep Compass!

Haasz Automall is a great dealership! I am so pleased with the service. Everyone was very friendly and helpful. They went above and beyond my expectations! I will definitely be making any future vehicle purchases with them because this purchase was no hassle at all! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the five-star review! We are so glad to hear that the team gave you a phenomenal buying experience and will make sure to thank them. We look forward to working with you again in the future!

Amazing service

They were amazing, super nice, friendly, and took care of me to the fullest!! Awesome people! I would recommend highly to anyone!! Thanks so much Haasz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review, Sara! We appreciate your time and business and look forward to working with you again in the future!

Looking to buy a Jeep Wrangler

I have always wanted to own a Jeep Wrangler. I shopped around 4 years ago, but I purchased a Jeep Compass because I had 13 year old twins and thought it would be more of a family friendly vehicle. Now, my twins are 17. I recently acquired the financial means to purchase a new vehicle, and I decided this was the time for my Wrangler. Julie was a fantastic sales associate. She listens to what I wanted and she made it happen. All of the team at Haasz were fantastic and I will recommend them to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad that our team has earned your recommendation! We were happy to help you get your dream vehicle. Congratulations on the Jeep Wrangler. We hope you enjoy it!

Amazing Experience

I went to the dealership lookign to trade in my old Ram 1500. I dealt with John Reed, he was great at listening to what I wanted and getting me into a truck that fit what I was looking for. Awesome deal on the truck, was not pushy at all. I will be going here for my nex vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats on the new truck! We will be sure to thank John for helping you find the right vehicle without the hassle. Let us know if there is anything else we can help you with. Thank you so much for the great review and we definitely look forward to your next visit!