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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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John Reed Provided a Great Experience

I recently came in and purchased a New Dodge Ram Pickup of of John Reed. He went above and Beyond to help me find the right Truck at the Right Price. his Manager Andy also came over and Thanked me for my business. Mary Scott made sure my paperwork was explained and finished in a timely matter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joe, thank you for sharing your recent experience with us. We're glad to learn that you received five-star treatment from John, Andy, and Mary. They were all happy to help you. Congratulations on the new Dodge Ram Pickup! We look forward to helping you again on your next visit.

GREAT

Just bought a 2016 Jeep and I am in love with it. Ray Miller was a great!! Thank you so much for my new jeep, Haasz Automall!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We're glad you stopped in and congrats on your new Jeep! We look forward to sharing your great feedback with our team!

Routine Lube, Oil and Filter

Holly Ferrara in Service was Great~ Noticing that somethig I requested was not Done properly...she adjusted my Bill which made for a pleasant Surprise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're happy to hear Holly took care of you and provided you with a great experience! Thank you for sharing your kind review; we look forward to sharing it with her. Please never hesitate to reach out if there is anything else we can do for you!

Bought a new Jeep Renegade

Went in for service. Got asked by Mike if I needed anything. He was very knowledgeable in the process and vehicles. Will definitely be back next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. We appreciate your loyalty and business!

Awesome service as usual

Had another easy quick experience with my newest truck at Haasz. From Geno Gordon to Andy Huzvar. Located the exact vehicle I was looking for and even had a couple surprises that I was not expecting, all the meantime keeping in my payment I was wanting to have. Geno came in on his day off to deliver my vehicle, much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review and recommendation! We are pleased to learn that you had a great experience with several members of our team. Congratulations on your new truck! If you need anything else in the future, then don't hesitate to contact us. We look forward to helping you again.

False Advertising

We drove 45 minutes to look at a Jeep only to get there and find that it was falsely advertised online as $10000 less than it was at the dealership. How do we know this..... the salesman informed us it has been priced this way online for almost a year, and people come all the time and leave disappointed. If a dealership uses these dishonest tactics to get you there, what dishonest tactics do they use in their sales and paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Katie, Thank you for your honest feedback. I am concerned to learn of any miscommunication during your visit to look for a Jeep that may have led to your distrust. I would like to speak to you about this in greater detail. Please feel free to contact me anytime at tylerkline@haaszautomall.com with your preferred contact information. I can also be reached via telephone at 330-296-2866. Best, Tyler Kline General Manager

Great Experience

John was helpful. He went above and beyond to find me the perfect 2018 Jeep Cherokee Latitude You made trading in my car easy. Thank You

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Debbie, we appreciate your review! We're glad to hear that John took such great care of you. We appreciate your business, have a nice weekend in your new car!

Chuck was great.

worked with us to get in the car we wanted with payments we were comfortable with. I would send anyone who needs a car here. they are friendly and work with you rather than the pressure sale other places do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your purchase! We're thrilled our team got you into the car you wanted at a great price! Please never hesitate to reach out if there is anything else we can do for you. We appreciate your business and hope to see you again!

Simple, honest transaction

Pretty effortless sale, negotiated price via phone and came in for test drive. Everything was as advertised. Julie was excellent to work with and made everything easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your positive review, James! We will be sure to share your great feedback with Julie. Congrats on your purchase and we hope to see you again!

Very good great salesman

Mr gorden went above and beyond to get me in my price point and the car that would fit me. It was the most friendly sales I've ever had great job. All 10s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star review! We're happy to hear Mr. Gorden got you the car you want at a price that works for you! Please never hesitate to reach out if there is anything else we can do for you!