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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Efficient Friendly and Professional

I purchased my vehicle from Adam Gordon and he was great to work with. He was patient and understanding as I hadn't purchased a car in over 14 years. I would recommend Adam and Haasz.Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review and recommendation, BJW! We look forward to sharing your review with Adam. Congrats and enjoy your new vehicle!

Great experience

Thank you so much with my purchase chuck the 2017 Jeep renegade you found me was what i ask for and more.Your customer service is amazing I was sick as a dog but you had so much patience and care towards me.Thank you so much you are the best you made a difficult situation so easy for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave your review! Congratulations on the 2017 Jeep Renegade! We will make sure to pass on the great feedback to Chuck. We are grateful that you chose us as your dealership, and hope you visit us soon again! Best regards, Denise Haasz Automall of Ravenna

DODGE RAM

Went in just to check things out and John was so helpful we decided to go for it I was not a easy sale but he made me a offer I could live with I am very happy with mt new dodge ram CAN YOU SAY HEMI I CAN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. John will be ecstatic to hear your kind words. Congratulations on your brand new Dodge Ram!!

Dodge Durango

Geno our sales man was absolutely superb,he went above and beyond with out being pushy. I got what I went for and didn't have to listen to any speil.thanks geno

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We're glad Geno provided quality service, and that you're enjoying your vehicle. We look forward to your next visit!

Great experience..

Came in to get a new car and the sales reps were super helpful and polite. And patient. Definitely would come abd do bussiniess here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful compliments! We're happy to hear our team provided such great service, and we look forward to seeing you again!

Great experience

Was recommended to go here from a co-worker and I was not disappointed. Great service and friendly employees. Mike Lynch helped me out and he was great. I will definitely tell people to stop by and check this place out whenever they're car shopping.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are pleased to hear that your car-shopping experience lived up to your expectations. We value your recommendation, and hope you visit us soon again! Best regards, Denise Haasz Automall of Ravenna

Geno and Greg

The service was unbelievable. I was met at the door with a greeting and warm smile. Every need I had was met. I was shown the cars I wanted and all my questions were answered. Genon was amazing with the sales portion and he kept us entertained with magic tricks. Greg worked his magic with the numbers and made sure I got the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are thrilled to hear you had an excellent experience from beginning to end with us. Geno, Greg, and the team will appreciate your positive feedback. We appreciate your time and business, and hope you visit us soon again! Best regards, Denise Haasz Automall of Ravenna

Geno’s terrific deal for this Diehl

I came here after my parents had worked with Geno to get my mothers Jeep. Geno worked hard to meet her price range so I figured he would do the same for me. He started off putting me in a used car that was well under my budget but was not perfect for me. After that he preformed a magic trick and found me my 2018 Dodge Charger GT and got it into my price range. This worked perfect for me after turning in my old Charger that was starting to have issues. So in conclusion Geno was literally The Wizard of Haasz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic five-star review! We are so happy to hear that your car-buying experience was as positive as you had hoped it would be, and that Geno took good care of you. We will make sure to pass on that you named him, "The Wizard of Haasz"! We appreciate your time, business, and puns. Please do not hesitate to contact us for anything further! Best regards, Denise Haasz Automall of Ravenna

An ok experience

Had some problems in the shortly after the closing of the deal, wrote a negative review and the management reached out and fixed most of them. They are willing to go a little extra distance to bring the customer to a point of satisfaction but tgere were still things tgat were not delivered upon. I don't think the dealership is bad as a whole, but certain salesman at least are not yo be trusted which I'm sure plays true at most dealerships. I don't know if I personally will return to this dealership, but it's not to be completely avoided. Just make sure what is promised is delivered upon BEFORE the signing of any papers.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer

I have been a customer for about 5 years dealing with Andy one of the Manager and he has gone beyond and above to help my friends and family with every purchase. He is always makes sure the deal goes efficiently and follows back up in few days to verify were very satisfied with our purchase. Looking forward to doing business with Andy in the future. Thank you again Andy for another great purchase. Mr. Pinkus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, You are very welcome and thank you for sharing your outstanding experience with Andy and the team! If you need anything else, please let us know.