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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Awesome

John does a great job to make sure I get the service I deserve! He is always available to help me when I need it!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank You for sharing your recent vehicle purchasing experience! We always enjoy hearing from our customers! We at Haasz are always here for your needs. Be sure to let us know how we can help! We look forward to working with you again in the future.

Fast friendly service.

We got everything we asked for in the vehicle that we wanted fast friendly service. Worked with us when we weren't satisfied with trade-in value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Elaine! We would like to thank you for reaching out to us with your awesome feedback! We appreciate your business. Congratulate on your recent purchase. We are always here if you need anything, please let us know how we can help!

2017 Jeep

We stopped in to look at a few used Jeep Wranglers, but ended up leasing a brand new Jeep Wrangler. The salesman was out of the office before we even got out of our car, which was surprising since it was a very rainy day. The customer service and interaction was very good. The only draw back to the whole experience was the financing wait was well over an hour. However, Haasz took care of us for the extreme wait. Best car purchase experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there! Thank You so much for your kind words. It was our pleasure helping you with your Jeep lease! The Wrangler is a great choice for sure. It was great to hear that you had the best experience! We at Haasz strive to go above and beyond to give you nothing but the best. We look forward to working with you more in the future! Welcome to the Haasz family.

Beginning my car buying experience

Had just started looking for a vehicle and went in at 7 am on a Friday morning. Spoke with Geno Gordon. His many years of experience were very helpful for me in what I was looking for. He answered all my questions and was very helpful in the process. I'll be going back next time I need a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We would like to thank you for taking the time to leave us your awesome feedback! It was truly a pleasure being able to answer all of your questions, and helping you with your vehicle search. We look forward to working with you again in the future. Let us know if we can be of further assistance until then!

Returning Satisfied Customer

We have bought a number of new vehicles from this dealer and have also had our Granddaughter buy two new vehicles here. We always go to Geno Gordon for our sales rep. he is very knowledgeable and always makes us feel welcome. Geno works hard to get you the best deal. I recommend Geno and Haasz auto to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there! We would like to thank you for sharing your purchasing experience with us. All of us at Haasz take pride in being knowledgeable in our product. Your recommendations are very much appreciated. We look forward to working with you again in the future. Let us know if we can help with anything else!

Great Sales Staff and Dealership

Very impressed with the entire buying experience from John Reed and Andy. We were able to receive a fair trade-in price and all the dealer pricing perks on our new 2017 Jeep Grand Cherokee Limited. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello there! Thank You so much for sharing your awesome experience with us! We are so pleased to read that you were very impressed with everything. Here at Haasz Automall, we strive to make every experience fantastic! Congratulations on your new Jeep Grand Cherokee. We hope you continue to enjoy it! Welcome to the Haasz family!

Excellent Customer Service!

Last Monday, the first of May I worked with a sales rep named Zach Haasz. WOW, does that young man know how to treat a customer! I'm window shopping for a car from out of state and Zach did everything asked of him to present to me the details (including extra pictures) of the SUV to help me make my purchase decision. Although I didn't buy the vehicle, the decision didn't have anything to do with the "deal", Zach or the dealership. They are the best. I am 65 and have bought a bunch of cars from North Dakota, Louisiana, Texas to California and Haasz Automall and Zach have treated me the best of them all. If I'm near Akron, I going by the dealership just to drink coffee and then take Zach out for lunch... W. Erickson, Jasper, Georgia P.S. Mike in the finance depepartment is a great guy as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank You so much for taking the time to share this incredible review with us. Here at Haasz Automall, we truly value our customers, near or far. We strive to take the extra steps to make sure our customers get all of the information they are looking for and then some! We will be sure to share with Zack, and we are looking forward to visiting with you in the future!

Excellent customer service!

John Reed worked hard to get me the jeep I wanted and with a price that was affordable. Even took my daughter to buy a vehicle from him. Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Wanda! Thank You for sharing your great 5 star rating with us! We are so happy to hear that you chose to shop with us for your Jeep. And thank you also for recommending your daughter to us as well. Be sure to check out our service department for your routine maintenance as well.

m.mathias

Just bought a brand new jeep renegade from rick mccoy at haasz auto mall in ravenna ohio.I"v bought my other cars from rick and always got a great deal. thanks again rick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello there. Thank You for sharing this recent experience at Haasz Automall. It is always great helping our customers find their perfect new vehicle, for the best possible deal. We look forward to working with you again next time! Always a pleasure, Thanks again.

bought a 2014 ram great and helpful people would b

Very nice and helpful people they will take care of you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Dave. Thank You for your kind words. We will most certainly always be here to help. Let us know when you need us! Welcome to the Haasz family.