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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Prompt and courteous service !

Communication is great and excellent follow through. At the end of the day, she made us feel like VIP customers and we were more than satisfied. Thanks Holly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there. Thank You for sharing your kind words with us. Here at the Haasz Service Department, we strive to always follow through with our promises. We are so happy to hear that you were satisfied, as this is our main focus. Please let us know if we can help with anything else going forward. Thanks for choosing Haasz Service!

Great customer service thanks too mike lynch!!!

They really loom for what you can afford and get you out of a car u owe more then what its worth and get ya out negative equity thanks mike lynch would reccomend anyone too come there!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Brian! Thank You so much for choosing Haasz Automall for your Jeep purchase. We will always strive to do anything we can to help our customers out of a tough situation. Your recommendations are very greatly appreciated. We look forward to working with you again in the future. Welcome to the Haasz family!

Great experience would highly recommend!

I was really impressed with how much haasz was willing to work with us. Everyone was really kind and very professional. I really liked the environment and the fact there was no gimmicks. Just a very honest and friendly environment. My only gripe is when we got the vehicle is because it was used it was a little dirty, but other than that it's a great vehicle! I'd happily recommend this place to anyone searching for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Brittni! Thank You for sharing your great experience with us! Here at Haasz, we strive to always make our customers comfortable and happy. We are not about playing those games that others do. Honesty is our policy! Thank You for choosing Haasz Automall for your vehicle purchase. We look forward to working with you again in the future.

Great customer service

Courteous, friendly and knowledgeable service rep. I was greeted right away and Holly evaluated what I needed and gave me my options without pressuring me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Anne! Thank You for sharing your great experience with our service department. We strive to always be on top of our game. It is our main priority to make you feel comfortable with us, and getting you all of the proper details you need on your vehicle maintenance. Thanks for choosing Haasz for your service needs. We look forward to working with you again!

Thank You John Reed!!!

I would definitely recommend anyone looking to buy a new vehicle to come here. The professionalism was outstanding!! John Reed is down to earth and very helpful. Greg Baxter in finance did an awesome job, I'm very thankful!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank You so much for taking the time to share this great experience with us! We are so thankful for your recommendations. Here at Haasz, we strive to always be professional and helpful with each and every customer. We'd like to also thank you for choosing Haasz for your automotive needs. We look forward to working with you again. Welcome to the Haasz family!

New Jeep owner !!!!

Mike Fulvimar was helpful and listened to exactly what I needed and wanted in a new vehicle. He made sure I was taken care of and made sure I understood everything about the process. Love my new jeep !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hey there! Thank You for sharing your excellent feedback! Here at Haasz, we strive to always go above and beyond, making sure our customers are well taken care of, and fully understand the entire process. Congratulations on your new Jeep. Let us know if we can help with anything else going forward!

Deceiving pratices

Its really bad when you're dealing with a voice over the phone. That voice will make all kinds of promises when you are telling them that your situation is bad and looking bleak. They tell you via email and phone that the finance manager can help as well. They only want to waste the time that you cannot get back. Very disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mrs Clark, We apologize for your recent experience. Our General Sales Manager Andy Huzvar has been trying to contact you regarding this. Please call him at your earliest convenience at 330-296-2866. Thank you.

they were amazing

they were absolutely amazing. they helped me every step of the way, got the best deal with a great car I love. I would recommend then before any other place I've been.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello! Thank You for sharing your kind words with us. We think you are pretty amazing yourself! Here at Haasz, we strive to help our customers every step of the process, and help you to get the best possible deal out there! Thank You so much for your recommendations as well. We look forward to working with you again.

Amazing

Haase automate is a friendly dealership. That stribes to do everything they can to get you your new car! If I had a recommend a dealership to anybody it be the Haase Auto Mall. Not just because of the dealership comma because the experience the know-how and the drive of Lynda Sousa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello! Thank You for your kind words. We are so pleased to have had the privilege to work with you on your recent truck purchase. Here at Haasz, we take pride in having the knowledge and the drive to get the job done right for you. We look forward to working with you more in the future. Thanks for choosing Haasz. Welcome to the family!

if i could give 10000 stars, i would!

i walked in looking for a car because i had totaled my car. Adam Gordon was the one who had helped me from day one. He worked and worked until he got me something that would fit my three children and myself. I ended up with a brand new 2017 Jeep renegade and i couldn't be more happier! i love Adam and he is an awesome sales man. Very honest and truthful from the beginning. Highly recommend him to anyone! Thank you so much Adam for getting me into a car i love and that's safe for my children! 5 starts for Adam Gordon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello there. Thank You so much for taking the time to share this amazing review with us! Here at Haasz, we strive to always do everything we can to be sure our customers are happy and safe in their new vehicles. We hope that you continue to enjoy the new Jeep Renegade. If there is anything else we can help you with, let us know! Welcome to the Haasz family!