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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Outstanding

Excellent customer service. Everyone welcomed me with a smile and explained all the paperwork to me clearly. It was overall an awesome experience! Would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for sharing this experience! We at Haasz strive to provide excellent customer service to every guest. We can't wait to see you again! Stop in during your routine maintenance visits to say hello!

Smooth experience

Just wanted to write a review for any future car buyers looking for a dealership. I highly recommend Haasz. It was a nice, smooth process which I was so happy about. Dante, my salesman, came to me with an open mind and a willingness to help. He took an interest in my family and our daily activities right away which I was very impressed with, so that he could make sure I would be put in the right car for my family and I. I told him what I had in mind and my budget, which he respected and went to work. I never felt scammed or tricked throughout the process like I have at other dealers in the past. All the employees were very kind and even funny. I ended up walking out with a smile on my face and a new set of keys which felt great. My family and I plan to enjoy our suv to the fullest. Thanks to Dante and all of Haasz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jennifer! Thank You so much for this amazing review! We at Haasz truly appreciate your business! We take the time to listen to you as our customer, in order to help you make the best decision in a vehicle based on your wants and needs. Congratulations on your recent purchase, and welcome to the Haasz family!

Car buying...ugh!

I hate shopping for a new car...who doesn't, but after dealing with Chris at haasz auto mall, it wasn't the same old hassle I've dealt with in the past, they got me the payment i wanted, and the vehicle in the vehicle i wanted, I definitely will be doing business with them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey there! Thank You so much for the great review! Here at Haasz, we strive to make each and every customers experience with us stand out above the rest. We understand that car shopping can be stressful, but it should also be fun! We look forward to working with you again.

MS TANYA JAMISON

WE WERE THERE TO BUY A CAR FOR OUR DAUGHTER AND THE ENTIRE PROCES WAS THE BEST. MIKE FULVIMAR WAS AWESOME HE WENT THE EXTRA MILE TO MAKE IT HAPPEN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tanya. Thank You for your kind review. Here at Haasz, we take pride in providing our customers with the best customer service possible, and strive to go above and beyond to make things happen! Let us know if we can help with anything else!

MR DON STAGE

WAS LOOKING FOR A RAM AND THE SHOPPING EXPRIENCE WAS THE BEST THE DEALERSHIP WAS AWESOM AND MIKE FULVIMAR WAS THE BEST

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Don! Thank You so much for taking the time to leave this great review! Congratulations on your RAM purchase. It was most definitely a pleasure getting to work with you. We thought you were pretty awesome yourself!

Great Car Purchase

Had a great overall experience at Haasz Automall. Mike F. was fantastic! He made the car buying experience less painfull. Would definitely recommend Mike F. and Haasz Automall to others looking to buy a new or used vehicle. Excellent!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank You for sharing your great experience with Mike here at Haasz! We are so happy that you had an experience that is recommendable. We look forward to working with your friends and family as well!

Really Great Car Buying Experience

At 47 years old I am lucky to say I have bought a fair share of new cars. Haasz Automall in Ravenna made this past experience a real pleasure, from the friendliness of the salesman Chris Harris to the effort of Manager Justin Braken to find me the right vehicle. Not once were the words will you purchase today ever mentioned and I can't tell you how refreshing this approach was, thank you guys and WE WILL be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there! Thank You so much for taking the time to share this great experience with us! Here at Haasz, we believe that a stress free, low pressure environment is key for good customer service. We are so grateful that you have given us a try here at Haasz, and look forward to working with you again. Welcome to the family!

Outstanding job

A big thank you to mike for hooking me up with a reliable car I love it, you did a great job, I am very pleased. and thank you john for getting me a great price on ins. plans for my cars and home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for sharing your great experience! We are so grateful to have had the chance to work with you on your vehicle purchase and insurance plans. Let us know if you need anything else in the future!

compass

need a new car go see rick mccoy at haasz great guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello! Thank You so much for taking the time to share your great experience with Rick here at Haasz Automall. It was a true pleasure working with you on your Compass purchase. Thanks for choosing Haasz!

Dante was great!!!

Dante was great. He made me feel like I was the only one he was working with. He respond to my request in a timely matter. I would recommend anyone to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there. Thank You for the nice review! Here at Haasz, we make it a point to show our guests that they are a part of the family. We strive to work quickly for your satisfaction. Thank You for the recommendations, too! We'll see you next time!