Reviews

Average Ratings

4.7
112 lifetime reviews. Includes reviews of Davis-Moore Mazda from DealerRater.com
  • perchasing Mazda 6

    Just several days ago I bought Mazda 6. I was very impressed with the service that I received in Davis Moore. My sales consultant was Garrett J R...


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    Just several days ago I bought Mazda 6. I was very impressed with the service that I received in Davis Moore. My sales consultant was Garrett J Robinson. He helped me to find what I wanted. He spent time with me explaining how better to use all the technological stuff my car was equipped with. I would like to express my appreciation. Purchasing a car was pleasant experience.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Used car purchase
    October 8, 2017

    Very good customer service. I appreciate that since I am a returning customer. Very professional as well as good communication as we worked to fin...

    Davis Moore Mazda

    Thank you for your business and your review. We appreciate both. Please let us know how we can be of assistance in the future.


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    Very good customer service. I appreciate that since I am a returning customer. Very professional as well as good communication as we worked to finalize my sale.

    Does recommend this dealer
    Davis Moore Mazda

    Thank you for your business and your review. We appreciate both. Please let us know how we can be of assistance in the future.


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  • Great used car buying experience
    October 6, 2017

    We had casually been looking for a van for our family. We found one on the website and decided to check it out. We were approached by Garrett and ...

    Davis Moore Mazda

    Thank you for taking a few minutes to leave a review. We appreciate you giving us the opportunity to earn your business again. Buckle up and enjoy...


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    We had casually been looking for a van for our family. We found one on the website and decided to check it out. We were approached by Garrett and our whole experience was excellent. He showed us the van, worked with our budget and expectations, and went above and beyond to give us the best car buying experience. Moner helped us get a good warranty that was easy to understand and worked for our budget. This is our second excellent experience at this location and we will be back!

    Does recommend this dealer
    Davis Moore Mazda

    Thank you for taking a few minutes to leave a review. We appreciate you giving us the opportunity to earn your business again. Buckle up and enjoy the van!


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  • Fahim Khan made this experience Amazing!!!
    September 29, 2017

    I can NOT recommend Davis-Moore Mazda Sales Consultant Fahim Khan enough! He made this often uncomfortable buying experience one I would repeat so...


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    I can NOT recommend Davis-Moore Mazda Sales Consultant Fahim Khan enough! He made this often uncomfortable buying experience one I would repeat sooner rather than later! He went so far above and beyond what was expected I would send anyone to him for any buying, selling or trading you need now or in the future!!!!

    Does recommend this dealer

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  • Knowledgeable and friendly sales staff!
    September 26, 2017

    I feel as though we might have been able to save a few dollars on a similar car elsewhere, but Fahim's kindness and general good nature closed the...

    Davis Moore Mazda

    Thank you for giving Davis-Moore the opportunity to earn your business.


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    I feel as though we might have been able to save a few dollars on a similar car elsewhere, but Fahim's kindness and general good nature closed the deal. My dad got a beautiful 2016 Ford Focus, and we are very happy with it.

    Does recommend this dealer
    Davis Moore Mazda

    Thank you for giving Davis-Moore the opportunity to earn your business.


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  • knowledgeable
    August 31, 2017

    I am very picky, as far as I know I have the only supercharged 2007 6 spd auto in Kansas. I always ask for the shop foreman as I have read and kn...

    Davis Moore Mazda

    Thank you for your review and kind words. We are pleased to be of assistance to you. Thank you for your business.


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    I am very picky, as far as I know I have the only supercharged 2007 6 spd auto in Kansas. I always ask for the shop foreman as I have read and know myself he is a master mechanic bar none, if you have an rx8, go to this dealership

    Does recommend this dealer
    Came in for service or repair
    Davis Moore Mazda

    Thank you for your review and kind words. We are pleased to be of assistance to you. Thank you for your business.


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  • Joel MADE our experience
    June 28, 2017

    We wanted to take a moment and let you know about our experience at your Wichita Mazda dealership. We found a vehicle online and reached out for m...

    Davis-Moore Mazda

    Glad to hear all went well for you. Thanks for the great review letting us know how we did. We appreciate that and your business. Please let us kn...


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    We wanted to take a moment and let you know about our experience at your Wichita Mazda dealership. We found a vehicle online and reached out for more info. Joel was quick to respond and was very honest and great to work with. This was a used vehicle and he had been very fair and honest about imperfections, sending pictures and detailed explanations. I am 9 months pregnant and from Kansas City, so we had a 3 hour drive ahead of us (one way) to pick up the vehicle. We weren't in a total rush to be in and out, but had a 3 hour drive home and didn't want to spend a lot of extra time on un-necessary things. In fact to speed up our process Joel helped us work out the entire deal before we even left home. He also had the vehicle clean and gassed up (per my request). To my surprise he met us at the door and took us to see the van, it was inside in the service area in the a/c (it was brutally hot that day). Even going as far as pulling our trade in vehicle inside the a/c so we could swap our personal items over to the vehicle that we were purchasing. That was a very nice touch and extremely thoughtful! Joel turned us over to Jackson to complete the test drive, sale, etc. Jackson was also very professional and helpful. They both made sure we were comfortable and had something to drink and a comfortable place to sit, and were taken care of. We will certainly reach back out to Joel personally when we are ready to purchase another vehicle. We wanted you to know about our experience and that Joel was the key to the entire pleasant experience.

    Does recommend this dealer
    Davis-Moore Mazda

    Glad to hear all went well for you. Thanks for the great review letting us know how we did. We appreciate that and your business. Please let us know how we can be of assistance in the future.


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  • Great dealership
    May 18, 2017

    This dealership has a wonderful manager Don Shaw who will work with you and such a great salesperson in Fahim Khan..he was fantastic & patient

    Davis-Moore Mazda

    Thank you for your review and your purchase. Glad we were able to help and make you feel comfortable in choosing Davis-Moore. Please let us know...


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    This dealership has a wonderful manager Don Shaw who will work with you and such a great salesperson in Fahim Khan..he was fantastic & patient

    Does recommend this dealer
    Davis-Moore Mazda

    Thank you for your review and your purchase. Glad we were able to help and make you feel comfortable in choosing Davis-Moore. Please let us know how we can be of assistance from here forward.


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  • Horrible service

    They replaced an ac compressor on my vehicle that failed shortly after a year old and they will not stand by their so called warranty. Do not tru...


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    They replaced an ac compressor on my vehicle that failed shortly after a year old and they will not stand by their so called warranty. Do not trust anything they tell you or the quality of parts they use in your vehicle.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience with Ian Murdick but not others
    January 10, 2017

    I started out my search for a used Mazda 3 with Fahim Khan. It was not a pleasant experience as he was extremely pushy and talked non-stop and di...

    Davis-Moore Mazda

    First off I would like to apologize for the negatives that you had in dealing with Davis-Moore Mazda. We do strive to make sure that each and ever...


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    I started out my search for a used Mazda 3 with Fahim Khan. It was not a pleasant experience as he was extremely pushy and talked non-stop and did not come across as trustworthy or sincere. I made it clear what vehicles I was interested in and he promised not to call, only text or email if they got anything in. When he called me at work and didn't even have the specific car I was interested in, it was the last straw. When I went back in to the dealership, it was Fahim that came out to help us. He then proceeded to argue with me when I told him why I wanted to work with another sales guy. The next sales associate to help me was, Ian Murdick and it was a great experience. Ian was friendly and wasn't pushy. He also listened to me and appeared quite knowledgeable. Ian got my business and I definitely recommend him. Fernando Cruzado was an additional bad mark on the dealership. He started in on the sales pitch to add additional warranty/protection packages, etc. I told him that I was familiar with them and was not interested in any. He proceeded to tell me that he had to explain them as part of his job. After he explained each one, I told him again that I wasn't interested. He then proceeded to waste even more of my time by splitting them out individually, ringing up the numbers in different ways and trying to push them on me. I also informed Fernando from the get go that I was pre-approved with Meritrust Credit Union, which they work closely with. He then ran an additional credit check which shouldn't have been necessary. As a result of these actions, it took way too long to complete the process. As far as buying a certified used Mazda from the Mazda dealership, I was surprised and concerned that they didn't reset the Infotainment/NAV system to remove the previous owner's personal information. For instance, I can see the previous owners' home address, their friend's house and other places they had in favorites and the names of all phones that were paired. I also expected the Infotainment (not NAV maps) to be updated to the latest release since the loaded release has known bugs. It doesn't do much to instill confidence in the quality and completeness of their work.

    Does recommend this dealer
    Davis-Moore Mazda

    First off I would like to apologize for the negatives that you had in dealing with Davis-Moore Mazda. We do strive to make sure that each and every customer receives great service and leaves 100% satisfied. Unfortunately it sounds as we have fallen short on this experience. Our General Manager, Shawn Lewis, would like to visit with you about this experience to see if there is anything he can do to help you out and regain your trust and confidence in Davis-Moore Mazda for any of your future automotive needs. Please feel free to reach out to him at 316-652-6501 or if you would like please message us with you name and best contact number so that we can have him reach out to you.


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